Great customer experience unlike another school wear supplier that I had to order from. They said their item was in stock when I ordered 3rd week in July. But it wasn’t and they couldn’t tell me when... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very happy mother. I shopped around looking for my daughter skirt but nowhere had it in her size then I said let me see if I can purchase it from the manufacturer. Very happy customer fits perfect... Se mer
Företaget har svarat
We got David Luke school trousers while ordering via 3rd party uniform shop. All fine, thought nothing of it. Then needed next size up and was sent a different brand. My son is fussy about the feel of... Se mer
Företaget har svarat
great, fantastic quality. fabulous fit. my son is only 11 last year at primary school and im not able to buy shorts for him in highstreet stores as he is a typical rugby player build (and plays r... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
David Luke grew out of a small company that supplied childrenswear in the North West of England. A spark for inventiveness saw our founding partners David Burgess and Adrian Luke expand into the school uniform market where they have innovated some of the most iconic products our children now count as uniform essentials. Over the years, our business has demonstrated a progressive and highly respected reputation for innovation in sustainability. We were the first to develop recycled polyester yarn from plastic bottles which we used to make blazers. Making this switch has enabled us to prevent 34 million plastic bottles from going into landfill which we can verify through our SCS Accreditation and love to tell all our friends about. Our mission is not just to succeed in the school uniform market, we aim to lead it towards a more ethical future. One where materials are responsibly sourced, communities fairly treated and people care enough to make conscious decisions about how they purchase school uniform. We’re part of the Ethical Trading Initiative to make sure we do just that. Today we are one of the biggest school uniform brands in the UK. We are a champion of independent retail.
Kontaktuppgifter
Parently Park, Southside, Bredbury Park Industrial Estate, SK6 2SN, Stockport, Storbritannien
- 01612727474
- customercare@davidluke.com
- davidluke.com
4,5
Utmärkt
507 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dispatched promptly and arrived in…
Dispatched promptly and arrived in perfect condition
9 september 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
The return experience is poor
The return experience is poor. It took 7 days the return post was delivered back to seller's address. And even after it was received, the seller emailed me they still didn't get it. It is disappointed. To advice, in the case of return, please monitor the return post status, and keep the postal receipt from the post office as record.
4 september 2025
Svar från David Luke School Uniform
Hi,
Thanks for your review .
We're sorry to hear about the trouble with the return process. A member of our team is currently looking into this.
Kind regards,
The David Luke Team
Quick checkout and personalised experience
There was individual attention to available uniform items that we wanted. The associate in the shop was quick to give fitting guidelines. Overall it was a focused, quick checkout and personalised experience.
4 september 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Fast shipping and great quality.
2 september 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Terrible return service not able to…
Terrible return service not able to return trousers the evri system does not work to organise either collect form your home or take to an evri drop off shop
Beware!
7 augusti 2025
Svar från David Luke School Uniform
Hi,
Thanks for your review .
We're sorry to hear about the trouble with the return process. A member of our team is currently looking into this and will be in touch with you shortly to help resolve it.
Kind regards,
The David Luke Team
Svar från David Luke School Uniform
Hi,
Thank you for taking the time to share your feedback.
We understand that price is an important factor, and we always aim to offer products that reflect the quality, design, and craftsmanship that go into each item. That said, we really appreciate your input and will take it on board as we continue to improve and grow.
Kind regards,
The David Luke Team
Great school uniform
My son is 15 and 6ft 9. I have trawled the internet trying to find him school trousers and sent so many back. David Luke are the only trousers who offered the right length and adjustable waist to fit. I’ve also bought school shirts- all of which have been very good quality and wash well. Great products and service.
19 augusti 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Wow, that was quick!
Wow. Ordered on a Tuesday evening and had the trousers delivered on Wednesday. And David Luke are always top quality. Thanks!
9 september 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Svar från David Luke School Uniform
Hi,
Thank you for your feedback, and we're really glad to hear the fit was great!
We’re sorry to hear about the delay with your delivery. A member of our team has looked into this, and it does look like your order has now been delivered. Apologies, there appears to have been a delay with the courier.
We appreciate your patience, and if there's anything else you need, please don’t hesitate to reach out to our support team.
Kind regards,
The David Luke Team
I order two items and in the delivered…
I order two items and in the delivered package one item was missing. I contact costumer service and no one responded back to me.
5 september 2025
Svar från David Luke School Uniform
Hello,
Apologies your order was split onto two consignments. It looks like both consignments have now been delivered. If you need any further assistance please email customercare@davidluke.com
Kind regards,
The David Luke Team
Great trousers
Great trousers, excellent quality and detailing and the fit is very good. Trousers arrived very promptly, earlier than expected and in time for the new term. Would buy again.
2 september 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Terrible quality
The school jumper/sweat shirt for Ryedale school is absolutely shocking quality. The bits coming off it have completely covered the white shirt and are proving almost impossible to remove. I don’t mind paying premium price for things if they are good quality. I should also add the previous one faded within a couple of washes too. Surely at the prices charged the quality should be at least as good as M&S if not better. Feel very frustrated that we are forced to buy such inferior quality clothes due to the school logo.
4 september 2025
Omdöme utan inbjudan
Svar från David Luke School Uniform
Hello,
Thank you for taking the time to share your feedback, and I'm very sorry to hear about your experience with the Ryedale School jumper/sweatshirt.
If you would be willing to get in touch with our customer service team customercare@davidluke.com quoting your order reference, we would really appreciate the opportunity to look into this further for you.
Kind regards,
The David Luke Team
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Terrible customer service
Terrible customer service. I made a return on 5th August and I’m still waiting on a refund.
5 augusti 2025
Omdöme utan inbjudan
Svar från David Luke School Uniform
Hello,
Sorry to hear you have not received a refund. Could you please email customercare@davidluke.com so we can resolve this.
Kind regards,
The David Luke Team
Very quick.
6 augusti 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Fast dispatch and delivery
Fast dispatch and delivery. Excellent price (the school shop were charging 21 for the same trousers that I got for £12.50). The best trousers I have found for my tall, slim teenage girl.
1 augusti 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Great Delivery and Quality is Great 👍
Something that made my experience great was that the my package arrived at the earliest time it could arrive and I was very impressed. The quality of the trousers that audit is also very good
19 augusti 2025
Svar från David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.