Dashboard locked after payment, no resolution offered
I signed up and moved to a paid plan after discussing usage limits with the founder. During onboarding, we discussed reducing stored data to stay within plan limits.
Shortly after payment, the dashboard was locked due to exceeding the event limit, even though there was no clear breakdown provided inside the dashboard explaining where the overage was coming from.
Access to my own data is now restricted unless I upgrade again.
I understand usage limits, but locking full access without providing transparent breakdown or allowing data cleanup is frustrating.
I’m still open to resolving this, but the current approach feels rigid and unhelpful.



