It's very glitchy Outdated posts, frozen load listings, chrashes and extremely expensive They just know it's almost a monopoly, so why change anything
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
DAT recently launched an Ad campaign worded to appear as if DAT had a load board specifically for SPRINTER VANS. SYLECTUS HAS AN EXCELLENT DATA BOARD. HOWEVER DAT HAS NOTHING EVEN CLOSE TO SYLE... Se mer
Företaget har svarat
Absolutely horrible. DAT has always been a product intended for North Americans, yet you allow people for other countries to have access to DAT servers. REALLY?!!?!? Please tell me you believe that'... Se mer
Företaget har svarat
I paid for a subscription for two users and had my driver login to search loads using my new MC. I got banned for good, so they say because a third person who was my driver, was searching for loads. C... Se mer
Företagsinformation
Skrivet av företaget
DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions. Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000.
Kontaktuppgifter
Southwest Nimbus Avenue 8405, 97008, Beaverton, USA
- 8005475417
- digitalmarketing@dat.com
- dat.com
2,6
Dålig
104 omdömen
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Only board I use.
I like the new revised board. It is easy to find the loads I want for the date I want. It has the brokers information and usually the rate offered. It makes my job a lot easier.
6 maj 2024
It is important to have protection, app well arrange based on the filter, to keep high stardand professionalism a
Sometimes the filters don't work properly and some loads are not visible. Additionally, there is no protection against scams and no easy way to report unprofessional broker behavior.
7 maj 2024
Svar från DAT Freight and Analytics
Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.
Not enough quality loads with quality…
Not enough quality loads with quality pay. This is shameful
1 maj 2024
Svar från DAT Freight and Analytics
Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.
Board Refreshing and Alarms Set
I understand that when growing your board there will be problems; however, the new way that the system is refreshing the screen is causing us to miss loads. If we do not stay on the board and interact with it the board stops refreshing. I set the alarm on the system to notify me of new loads when working on something else. When I come back to the board it locked and I have to manually refresh...this takes 2 sometime 3 screens to do it and now I missed the load that would have worked for us.
6 maj 2024
Svar från DAT Freight and Analytics
Thank you for providing this feedback! We want to make sure you're getting the best experience possible and would like to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.
Great experience
1 maj 2024
Need to change your service to two year…
Need to change your service to two year contract instead of three give people the options to choose.
30 juni 2023
Svar från DAT Freight and Analytics
Thanks for sharing this feedback with us!
Great costumer service
This is very easy review great costumer helpful respectful never rude when answer the phone they always make sure you are satisfied for what you calling for and make sure to see if you have any more questions so they can help you at moment excellent service
7 maj 2024
I love you using dat because it has a…
I love you using dat because it has a lot more loads compare to other platforms plus very easy to use never required any help
6 maj 2024
Load info need to filled
The load information is very important to me when I am booking a load. However some brokers don’t filled all the info or missing a lot of info about the loads. Like load and delivery date and time. Some even don’t have the rates on. This makes dispatchers and owner operators have to call or email them for it, which is waste of time. I hope you guys can do something to improve and make things clear.
6 maj 2024
Svar från DAT Freight and Analytics
We're sorry to hear about your difficulty with the app. All rates shown on the search results list are the brokers offer rates and if missing it means the broker did not provide an offer rate. If you have further questions we'd love to get in contact with you to offer assistance. Please reach out to us at 800.547.5417 or at customer.support@dat.com.
Easy to use and it's has plenty of…
Easy to use and it's has plenty of loads to choose from
7 maj 2024
I am satisfied with the thes load…
I am satisfied with the thes load board, the only complaint I have is that the web version of it has a lot more loads than the app for when using similar filters, other than that everything is good.
6 maj 2024
Svar från DAT Freight and Analytics
Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.
Lowboy & Hotshot separation
My experience on the DAT load board has been good. Would like to see separation for hotshot, I feel like hotshot should be in a separate group away from specialized decks or in with other. I run RGN & Have a hard time with all the hotshot loads being on the same page.
6 maj 2024
Svar från DAT Freight and Analytics
Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.
They give Excellent service!
23 april 2024
Svar från DAT Freight and Analytics
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be excellent.
Svar från DAT Freight and Analytics
We're delighted to hear that our services were instrumental in your smooth journey back home. Your positive feedback and 5-star rating are greatly appreciated. Thank you for choosing our company, and we hope to serve you again in the future.
Detailed information
It should be mandatory that brokers post pick-up and delivery times. Also pay. That would eliminate calling brokers and wasting time on the phone.
3 maj 2024
Svar från DAT Freight and Analytics
Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience caused by the lack of information regarding pick-up and delivery times. We are constantly working to improve our services and your suggestion has been forwarded to our relevant team for consideration. We appreciate your input and hope to serve you better in the future.
Easy to use and secure also excellent…
Easy to use and secure also excellent customer service
2 februari 2024
Svar från DAT Freight and Analytics
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our platform easy to use and secure. Your satisfaction is our top priority, and we're thrilled that our customer service exceeded your expectations. We truly appreciate your 5-star rating and continued support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.