Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Just took receipt of my jars at first glance Great but putting together Not so although they are nice colours they vary that are realy noticeable?not the same pattern /colour disappointing to say... Se mer

Betygsatt 5 av 5 stjärnor

First time using this shop. Very good service from start. Delivery was prompt but post office delivered wrong parcel days before xmas. This was corrected fast and we received our correct parcel. Sign... Se mer

Betygsatt 5 av 5 stjärnor

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... Se mer

Betygsatt 5 av 5 stjärnor

First time customer and based on this experience wont be the last. Easy ordering, prompt delivery and good quality product, what more can you ask for?

Företagsinformation

  1. Heminredningsaffär
  2. Dekoration- och inredningsbutik

Skrivet av företaget

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

642 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service and products

I have used Darthome twice now and both times I have received very well packed items which I have been delighted with. In all cases, they have been the best on pricing for same products from elsewhere. I would highly recommend them. Also be assured, customer service puts things right when things go wrong - a very rare thing these days - but equally just as important as the goods.

25 juni 2025
Betygsatt 5 av 5 stjärnor

Outstanding service

I want to express my sincere gratitude to the company for their excellent service! I made a mistake in the delivery address, but the team responded quickly, paid close attention to the situation, and did everything they could to ensure the package arrived on time and at the correct location. It’s such a pleasure to deal with responsible and caring people. I’d also like to highlight that the product is of excellent quality and fully met my expectations. Thank you for your professionalism, attentiveness, and outstanding service!

28 maj 2025
Betygsatt 5 av 5 stjärnor

Absolutely gorgeous

Absolutely gorgeous. A great pair of statues. Heavy. Good quality. Really detailed. Just gorgeous. Delivery was superquick and the packaging excellent. Highly rated all round.

27 maj 2025
Betygsatt 5 av 5 stjärnor

Excellent customer service

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken. The reason I am giving this 5* review is the customer service was spot on. They replied to my email straight away and offered to send an alternative as it was now out of stock. I requested a refund and this was arranged quickly. The lady was really polite and apologetic.

27 maj 2025
Betygsatt 5 av 5 stjärnor

Great customer service from Wendy

Item out of stock on website, I emailed company directly and received an immediate reply confirming stock back in, with helpful link to website. Great customer service from Wendy, have ordered item and very happy.

28 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

the products I ordered are of …

the products I ordered are of excellent quality at very
competitive pricing. Note with Internet a firmly established method of conducting Commerce, there are
many possible Customers not fully adapted to
this

1 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought a mirror which was too small

I bought a mirror which was too small, according to their return policy they provide a return label if the return is accepted: which again is wrong, although I requested a return label it was not created. I spent £3.90 for returning the mirror and they are offering me £19 instead of £22 I paid for the mirror and refusing the return fee.
I will be filing a legal claim against this company for fraudulent activity as a lawyer it will be easy for me to prove that. They didn’t even bother to refund me only after I opened a PayPal case after almost a month.I attached your reurn policy and that you provide QR codes so please do not send misinformation! Why did you ask me if I had returned it back by tracking which you weren’t even giving to refund and would have cost me £8 ? No refunds issued for £3.90 standard return and no refund for shipping, loss of £6.90 in total is a rip off regardless! I managed to get a beautiful hand made heavy bigger framed mirror ( from Bali) with beautiful mirrored colours on the wide frame from eBay new for half the price and free delivery and return irrespective of whether you found it small, large or was not suitable .

30 april 2025
Omdöme utan inbjudan
Logotyp för Darthome

Svar från Darthome

Thank you for your feedback. We're genuinely sorry to hear that you're unhappy with your experience.

To clarify, our returns policy states that we do not offer a free returns service for unwanted items, and as such, postage costs are not included in the refund. This information is available on our website and included with our returns instructions.

Unfortunately, the item was returned without any order information, which meant we were initially unable to process the refund as quickly as we usually would. Once the PayPal case was opened and we could identify the order, we issued a full refund for the product cost in line with our policy. However, we understand that this was frustrating and sincerely apologise for the delay.

We will be reaching out directly to ensure this matter is fully resolved and that you feel heard and supported.

Kind regards,
Darthome Limited

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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