Dark Cyber Sabers Ltd Omdömen 

28
TrustScore 3.5 av 5

3,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Stunning Necklace and Ring from Sonic Corporation. I mean, the quality for the cost, is just amazing. I had bought from celestial store before and for about 1/5 of the cost of theirs, the stuff I got... Se mer

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Betygsatt 1 av 5 stjärnor

Purchased a sonic screwdriver from here at the MCM Expo, they had posters up showing how much cheaper it was to buy from the convention than online, but their etsy page seems to tell a different sto... Se mer

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Betygsatt 5 av 5 stjärnor

Awesome!! Just received the new Kenobi version of Darth Vader’s saber. Absolutely beautiful. Quality is very high, the electronics are flawless and it came with extras (sexy blade plug, display stand... Se mer

Betygsatt 5 av 5 stjärnor

Excellent support. Bought their May 4th neopixel mystery box, then parcel was delayed by courier by a day and Grace called them up and had it sorted. Thank you! Honestly business that’s transparen... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

We offer a wide variety of Cost-Effective Custom Lightsabers from the UK. Our sabers range from combat ready custom lightsabers to neopixel and movie replica designs. We utilise all common electronics soundboards on the market including RGBX, SN-Baselit, Xenopixel, SN-Pixel, Golden Harvest and Proffieboard. Our customer services team aims to satisfy all customers. If you have an issue, please contact us in the first instance to get it sorted. We ship worldwide.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

28 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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3,7

Alla omdömen

(28)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

10th Doctor Replica

Wibbly Wobbly, Timey Whimy...

Yah the 10th was drip,

The lady was real nice to deal with too. Hopefully you guys made bucks at the con!

24 maj 2026
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Hey Zack,
It was lovely talking to you! So lovely of you to give us this review.


I hope you can continue to enjoy them as much as we do 😀


Best wishes,
DCS Team

Betygsatt 5 av 5 stjärnor

Stunning Necklace and Ring from Sonic…

Stunning Necklace and Ring from Sonic Corporation. I mean, the quality for the cost, is just amazing. I had bought from celestial store before and for about 1/5 of the cost of theirs, the stuff I got here are really superb. Plus, cheap shipping.

9 april 2026
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Much appreciated Tris, thanks so much for your order and kind review.

Best regards from the DCS Team,
Grace

Betygsatt 1 av 5 stjärnor

Purchased a sonic screwdriver from here…

Purchased a sonic screwdriver from here at the MCM Expo, they had posters up showing how much cheaper it was to buy from the convention than online, but their etsy page seems to tell a different story! I regret not checking before hand!

Edit after reply: I checked at the time of purchase including postage it would still have been cheaper to buy through etsy. I just checked again and the same is true even now. Advertising it as being cheaper on numerous posters at the convention stall feels very misleading.

23 maj 2026
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Hey James,
I'm sorry to hear that you have had an unpleasant pricing experience. We sometimes run sales on our Etsy page, yet, when you add up the shipping cost on etsy, you may very well realise that it is the same as if you bought in person, or often, higher.


I hope that clears up some misunderstandings, and if you haveany further inquiries, feel free to reach out to us via email.



Best wishes,
DCS Team

Betygsatt 1 av 5 stjärnor

“UK business” ships from China

Item was shipped from China even though site says “All items shipped from UK”. Bubble strip would not stay in place and when I contacted to the company to see how to fix it, their solution was to use super glue or double sided tape to fix a $500 product. Item has been returned for a month now and still no refund and they refuse to respond to any and all attempts to contact.

5 februari 2024
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Hi Olivia,
I hope you are doing well.

Sorry that you have come across this issue. However, that is very much how it is done to keep the clamp card in place, as they are designed like so. For the LUKE, we have now included sticker replacements in case the clamp card falls out, you can easily replace the old sticker/tape with a new one.



In the future,feel free to reach us via email and we will be more than happy to assist,


Best wishes,
DCS Team

Betygsatt 5 av 5 stjärnor

Free Upgrade

Purchased a lightsaber this week and was offered a free upgrade. It arrived in perfect condition and is amazing to use.

Thank you!

13 mars 2024
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Hi JS,
Much appreciated for your kind review, and we are always happy to give a little treat whenever we can 😊, especially for returning customers.



We hope you can continue to enjoy our services and custom sabers,


Yours faithfully,
DCS Team

Betygsatt 5 av 5 stjärnor

Excellent support

Excellent support. Bought their May 4th neopixel mystery box, then parcel was delayed by courier by a day and Grace called them up and had it sorted.

Thank you! Honestly business that’s transparent enough to keep their customers in the loop is what I like and that’s why I’m posting this, better than the other UK companies I’ve used(not naming names).

4 maj 2023
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Hi Iran,
Thank you so much, and we of course, do all that we can to keep customers in the loop and be honest with them.

We really appreciate you ☺️☺️☺️

Best wishes,
DCS Team

Betygsatt 5 av 5 stjärnor

Great build , recommend to anyone!

Bought at the comic con in London this spring: two Duellers for myself and my girlfriend, the build quality on these things are truly good! The blade simply refuses to break during combat. Will recommend👍🏾

10 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wrong item sent by store and I had to pay for return postage

I ordered a replica Xenopixel Darksaber Elite from this store but was sent the wrong version (ordered matte black colour but received brushed silver colour - not Elite version). Unfortunately, this turned out to be only the beginning of my problems.

When I contacted the store, they confirmed that the incorrect item had been sent and told me the item I ordered was not actually in stock despite it being listed on their website as "in stock". They offered to replace the item within a time period of two to four weeks which was not acceptable to me so I advised that I wanted to return the item for a refund.

Since I was sent the wrong item, I thought it would be reasonable that the store pay for postage to return the incorrect item.

According to this store's refund policy:
"If your return is accepted we will ask you to create a return shipping label or we may send you one depending on the case".

However the store repeatedly refused to cover the postage costs for the return and so given the unusual size and shape of the package I had to spend £15.25 to return it.

During the email discussions about covering my return expenses I received this in an email which was bizarre but provides an insight into this store's business practices and why they were trying not to accept my refund:

"Dear Kal

Good morning?

Kindly please understand that we are losing money for your order. We've already paid nearly £30 for the costs for platform selling and shipping which are not refundable from the platform nor courier company"

So to summarise, I would NEVER recommend purchasing from this store. They knowingly sent me the wrong item, and then refused to cover postage costs to return this wrong item. I have now lost £15.25 through no fault of my own and have had a terrible customer experience.

The good news is that I have since ordered a Proffie Darksaber from Padawan Outpost which only cost £5 more than I originally paid for this. It also came in beautiful padded packaging with extras including a free saber stand and spare allen key set and screws.

21 mars 2023
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Hi Kal,

We are sorry that you have not experienced satisfaction with us.

We aim to provide customer services to customers on a one-to-one individual basis. Therefore, we have multiple staff members helping many customers at any one time, so that we can always provide you with fast and efficient services.

Unfortunately on this occasion, we were unable to process a free postage for you per the fact that we have offered to replace your lightsaber free of charge for the correct saber and to cover your cost for it. The below was the original first instance reply we have given you:

“Dear Kal,
I hope you are well.

I am sorry to hear about this circumstance.

We have recently updated our stocks to full duo toned silver and black versions for all dark sabers of this kind, as it is more popular, hence the confusion caused.

In order to compensate you, we can offer a free saber stand as well as a hand grip tape shipped to your address for free, if you would like to hold onto this version of the saber.

Alternatively, we can offer a swap, you would need to send the full package back to our address and we will then send you a grey and black version once we have them in stock”


We repeatedly mentioned that we would offer compensation , as well as getting it correct for you. Should you have agreed to the swap, we would naturally take responsibility over the shipping and return postage. As per the fact that the product was not faulty in nature, we were unable to issue a full refund, plus a return postage label at this time.


I hope you can understand and I apologise again, on behalf of Dark Cyber Sabers, for the imperfect experience you have had with us.



Best wishes,
Grace

Betygsatt 5 av 5 stjärnor

3rd order.. Again for sure

I have now placed 3 orders here and had custom requests completed after a few chats online. The quality is great and the service I have had when contacting them is without equal. Always ready to help and answer all of my dumb questions. If you want a saber take a look if their custom sabers aren't exactly what you're looking for have a chat they may be able to mix and match parts like they have for me. Order 1 and you will be back for more

28 februari 2023
Omdöme utan inbjudan
Logotyp för Dark Cyber Sabers Ltd

Svar från Dark Cyber Sabers Ltd

Thank you so much for your kind review Simon!

It’s always great to see buyers that appreciate our services keep on returning back to us, knowing that we have continuously met your expectations!(hopefully).


Shoot us an email before your next order for some extra freebies!




Sincerely,
Zas

Betygsatt 5 av 5 stjärnor

Awesome!

Awesome!! Just received the new Kenobi version of Darth Vader’s saber. Absolutely beautiful. Quality is very high, the electronics are flawless and it came with extras (sexy blade plug, display stand and combination lock hard case). Arrived super fast with excellent Fedex tracking and updates. Best purchase I’ve made in a long time! Highly recommended! DJ below can't spell (aloud?) and doesn't know what they're talking about!

26 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dark Cyber have amazing sabers and customer service!

I ordered the Xenopixel mystery box for a good discount. It came really quickly, and I was instantly happy with having picked xenopixel.

However, I didn't lie the colour of the hilt, which worried me (it was bright blue). However, on the off chance that they could help out, I contacted customer support, and asked if I could switch hilts. They let me pick any hilt I wanted, take the difference in cost, and swap it out. In the span of basically 1 week, I bought and received the mystery box, sent the hilt back, and got the other one.

It is incredible. The build quality is outstanding, the design if fantastic, and I can highly recommend them, if only for the outstanding customer support.

Thanks a lit Dark Cyber, you've been amazing!

4 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tier 2 mystery box

Purchased a tier 2 mystery box through DarkCyber Sabers and was extremely happy with what I got. I was lucky to get a xenopixel ghost hilt and neo blade. There was an issue with the delivery of the blade, but this was not any fault of Dark cyber sabers and they helped to assist me in contacting the shipper and locating the order. I would 100% recommend this company to anyone looking at great duelling sabers

25 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lightsabers

I was a bit sceptical about getting the mystery boxes but got them anyway they come today and my son will be ecstatic come all in good packaging and a day before scheduled delivery so spot on from me thank you

5 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company and awesome lightsaber

Great company and awesome lightsaber. Found the customer service second to none, was very helpful. Fast delivery too. Couldn’t ask for more. Will definitely be buying from them again soon. 5 star service 💯

2 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience!

Great experience, cheap Sabers, fast shipping, everything came super well packaged and well proctected. Have bought multiple Sabers from here empty and installed and have had nothing but a good experience every time.

10/10 will buy again

20 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought a sonic screwdriver

Bought a sonic screwdriver, came quick, quality is amazing. Would definitely consider buying again. However, could possibly say the product was SLIGHTLY over priced, but worth it either way

31 augusti 2022
Omdöme utan inbjudan

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