Danimariethelabel Omdömen 

11
TrustScore 4 av 5

3,8

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Företagsinformation

  1. Butik med kläder i stora storlekar
  2. Klänningsbutik
  3. Damklädesbutik

Skrivet av företaget

Dani Marie is now under new ownership, and we want to acknowledge the experiences some customers had in the past. Your feedback is valid, and we’re here to do better. The new ownership team is focused on outstanding service, clear communication, and creating beautiful, curve-loving designs that truly fit. We’ve improved our processes, updated our policies, and brought in a customer-first approach we’re genuinely proud of. Thank you for giving us the chance to earn your trust — we’re committed to making your experience with Dani Marie warm, easy, and absolutely fabulous! With love, The new Dani Marie team 💖


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

11 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(11)

2 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I highly recommend Danie Marie

I highly recommend Danie Marie. I had to return a dress, it was a beautiful dress, very good quality, it just didn't suit me at all.
The whole process was smooth from start to finish. Benny the new owner emailed me personally, actioned a full refund immediately (when shown proof of purchase) and offered further assistance. I couldn't of asked for better service.

24 november 2025
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

Hi Lisa, thanks for sharing your experience! Sorry to hear the dress didn't suit you - that's what our love-your-fit guarantee is there for. Glad to hear you had a smooth experience with us and we'd love to see you back here in the future.

Kind regards,
Benny,
Owner, Dani Marie

Betygsatt 5 av 5 stjärnor

I was quite upset when I heard DM were…

I was quite upset when I heard DM were closing. I had a voucher to use and found myself either losing the voucher or using it. I purchased 2 dresses that were not my size (everything in my size were out of stock because they were having a closing down sale). The dresses remained in the bags sitting in my cupboard. I then saw DM were advertising again, so I enquired why they were still operating when they said they were closed. DM contacted me to inform me they were new owners. I explained my situation to them. The new owners were amazing. They offered me to return the dresses and pick something I wanted in my size! With free shipping! Wow how fantastic to be heard and accommodated. They constantly kept in contact with me. I received my dress today. I am so happy. Please woman if you are hesitant in giving the new owners a go, dont be they are really trying hard to look after their customers. They have won me back! Good luck Dani Marie thankyou 💓

14 november 2025
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

This absolutely made my day! Thank you for giving the new team a chance — I'm happy we could turn a tricky situation into a great experience. We’re here to make sure you always feel supported, heard and beautifully dressed! Thrilled you love your new piece, that's what its all about!
Benny.

Betygsatt 1 av 5 stjärnor

Avoid-Poor customer service & overpriced.

I brought a dress (and paid postage), it took several weeks to arrive. I tried it on the same day and it was far too long with uneven hem. That evening I asked to return it. All tags attached in original packaging. They agreed but I had to fill out a reason for return form to get a return label.
Over two weeks later I was issued credit to spend on site. I emailed saying I wanted a refund, not store credit. Apparently they do not refund and by filling out the return form I had agreed that I wanted credit. Company policy is that they only give exchanges or store credit. Terrible practise. I would avoid buying any of their overpriced clothing.
Edit- see below reply in which I am accused of being rude to customer support. Simply not true, I would not be rude to someone when simply asking for a refund. This company constantly say items are ‘on sale’

10 december 2024
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

Hi there, I’m the new owner of Dani Marie, and I’m truly sorry for the delays and the disappointing experience you had. Since taking over, we’ve updated our returns, communication, and customer care to ensure issues like this are handled quickly, fairly, and with kindness.

I completely understand how frustrating it must have been to wait weeks for your parcel, then feel unsupported during the return process. You deserved a smoother and more respectful experience.

We’ve now improved our return options, added a clearer refund policy, and put new service standards in place to make sure customers are heard and helped — not left feeling dismissed.

I’m also sorry for the tone of the previous reply you received. That interaction doesn’t reflect how we treat customers today.

If you’re open to it, I’d be more than happy to sort this out personally and make things right. You can reach me anytime at our support email, and I’ll take care of it directly.

Warmly,
Benny
Owner, Dani Marie

Betygsatt 1 av 5 stjärnor

poor service

poor service. returnee products and requested a refund. they refused and gave me a store credit. never shopping here again.

they don't follow their own policies

12 november 2024
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

Hi there, I’m the new owner of Dani Marie. I’m really sorry your return experience wasn’t smooth — that’s not how we want any customer to feel. Since taking over, we’ve updated our return and refund policies to make them fair, clear, and easy to use.

We’re committed to supporting our customers properly and ensuring everyone feels heard. If you’d like to give us another chance, I’d be happy to help personally.

Kind regards,
Benny
Owner, Dani Marie

Betygsatt 1 av 5 stjärnor

Proceed with caution

I recently purchased two dresses that were both just under $200. I thought the material was not of good quality, with one of the black dresses being so thin, it was see through. I left a comment on a Facebook ad, warning others as I was worried someone had made a copycat account and I was scammed.
No one contacted me.
They proceeded to mock me with another Facebook user, calling me a scammer before deleting my two comments and blocking me. My second comment was to say I was a customer and not a scammer. I was prepared to just cut my losses but the quality of the dresses I received and that weird facebook interaction, I would proceed with caution.

1 januari 2024
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

Hi Andrea, I’m the new owner of Dani Marie, and I’m truly sorry your past experience left you feeling frustrated and unheard. That interaction you describe does not reflect how we treat our customers today.

Since taking over, we’ve made meaningful changes to our customer service, communications, and policies, including our Love-Your-Fit Guarantee, so everyone feels supported and respected when shopping with us. We’re committed to providing clear, helpful guidance and a positive experience for every customer.

If you ever want to give us another try, I’d be happy to personally assist and ensure your experience is smooth and enjoyable.

Kind regards,
Benny
Owner, Dani Marie

Betygsatt 5 av 5 stjärnor

Great customer service

I needed a different size and they went above and beyond to get an exchange out for me so I’d receive it in time for my sisters baby shower. Really great service thank you

23 april 2021
Betygsatt 5 av 5 stjärnor

Cleo Dress

I received the Cleo dress in black in 2X and I love it! It's the perfect length, and has a loose sleeve that gives me good coverage, but keeps me cool! It's a great dress to dress up or down, and I can't wait to take it out on the town.

19 mars 2021
Logotyp för Danimariethelabel

Svar från Danimariethelabel

Thank you so much for your review of the Cleo dress! We're so happy to hear that you love this style and really appreciate the feedback :)

Betygsatt 5 av 5 stjärnor

Absolutely adore these gorgeous…

Absolutely adore these gorgeous dresses, the Cleo dress feels so lovely to wear and I love how the sleeves drape.

18 februari 2021
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

thank you for your lovely feedback! We are so happy you love your Cleo dress.

Betygsatt 5 av 5 stjärnor

Looks even better in real life - very flattering dress!

I ordered the Kristina dress, it arrived quicker than I'd expected (always a plus!), and wow - one of the most flattering cuts I've ordered online in a while. I've already ordered the same one for my sister :)

18 februari 2021
Omdöme utan inbjudan
Logotyp för Danimariethelabel

Svar från Danimariethelabel

Thank you for your review! We hope your sister likes her Kristina dress as much as you :)

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