The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Se mer
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Nina and I would like to say a huge Thank you to the lovely ladies who took care of us today in Grimsby, when booked for Nina’s ear piercing. Victoria, Shannon & Sara were so lovely and friendly thr... Se mer
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absolute amazing service when piercing my ears- staff were so welcoming and lovely to chat to. credit to victoria for my ear piercing thankyou xx
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Företagsinformation
Om Daniella Draper
Skrivet av företaget
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Kontaktuppgifter
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Storbritannien
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recently shopped at Daniella Draper for…
Recently shopped at Daniella Draper for a special purchase….there was a slight hiccup with my in store order…however it was dealt with promptly and was resolved with great success.
16 februari 2026
Svar från Daniella Draper
Hi Jennifer, thank you for your lovely 5* review. We are so pleased that the store were able to help with your query, we hope you love your order! Kind regards, Team DD X
Gorgeous earrings but expected a proper…
Gorgeous earrings but expected a proper box/case for them having spent well over a thousand pounds on them. A pouch doesn’t really cut it.
16 februari 2026
Svar från Daniella Draper
Hi Sam,
Thank you for taking the time to share your feedback. We’re so pleased to hear you love the earrings and hope you enjoyed your visit to our store.
We’re sorry to hear the presentation didn’t meet your expectations. We always want every detail of your experience to feel special. Our customer service team has tried to contact you and would love the opportunity to discuss this further.
Kind regards,
Team DD
First time ear piercing for my nervous…
First time ear piercing for my nervous 13-yo daughter. Ella was fantastic. Welcoming, knowledgeable, put her at ease. An all round lovely experience.
28 februari 2026
Omdöme utan inbjudan
Svar från Daniella Draper
Hi Claire, thank you for your 5* review! We are so pleased to hear you and your daughter had a great ear piercing experience. We hope to welcome you in store again in the near future to choose your next DD earrings! Kind regards, Team DD x
Amazing service
Amazing service! I’d placed an order and wanted to make an alteration to the engraving on this- I phoned customer services and was very impressed with the service I received. I updated my order and was made to feel like it was no problem at all and that I was a valued customer. I have quite a few DD pieces - I love every single one of them and they all mean so much to me.
25 februari 2026
Omdöme utan inbjudan
Svar från Daniella Draper
Hi Gill, thank you so much for taking the time to leave us a 5* review. We are so pleased the Customer Service Team were able to help with your request. We hope you love your order and look forward to seeing you shop with us again soon! Kind regards, Team DD X
Silver zodiac ring & Gaeia silver elephant
Love the designs & quality of my items.
The staff are friendly & helpful too!
30 januari 2026
Svar från Daniella Draper
Hi Siena, thank you for your 5* review! We are so pleased to hear you are happy with your ring and Elephant Keepsake. Kind regards, Team DD x
Svar från Daniella Draper
Hi Kate, thank you for your 5* review! Kind regards, Team DD x
Svar från Daniella Draper
Hi there, thank you for your 5* review! Kind regards, Team DD x
Really helpful
Really helpful, able to answer all my questions and gave brilliant suggestions. I changed my mind once home about the stamping. I contacted the customer service team who amended my request no problem. Great service and customer service. Well done!
20 februari 2026
Omdöme utan inbjudan
Svar från Daniella Draper
Hi Sharon, thank you for your 5* review! We are so pleased our customer service team were able to help you with your request and you are happy with your order! If we can assist with anything in the future, please do not hesitate to contact us. Kind regards, Team DD x
great service
So smooth and the lady on the end of the enquiries phone was brilliant. I needed my item fairly quick and she sorted this with me to ensure I had it within 2 days!
30 januari 2026
Svar från Daniella Draper
Hi there, thank you for your 5* review! We are so pleased you received your order quickly and were happy with the customer service received. Kind regards, Team DD x
A very happy customer
I have purchased jewelery for various members of my family ever since i walked into the shop in Lincoln when it first opened over ten years ago and have never once been disappointed with anything.
The quality is first class and the service online is quick and reliable and every shop i have been the staff have been really helpful.
I would certainly recommend Daniella Draper to anyone.
28 januari 2026
Svar från Daniella Draper
Hi Richie, thank you for your 5* review! We are so pleased you are always happy with your DD pieces and the service received each time you visit DD Lincoln. Thank you for always supporting us over the years and we hope to welcome you in store again in the near future! Kind regards, Team DD x
Svar från Daniella Draper
Hi Joanne, thank you for your 5* review, we are pleased to hear you are happy with both the service received and the quality of our products! Kind regards, Team DD x
Fabulous experience
Wow, what a lovely experience my freind and myself had at Danielle Draper Lincoln, Alex was assisting us of whom was so lovely….and very patient!!! A really pleasant experience we will definitely make another visit! Heidi x
13 februari 2026
Omdöme utan inbjudan
Svar från Daniella Draper
Hi Heidi, thank you for your 5* review! We are so pleased you had an enjoyable experience in our Lincoln store. We hope to welcome you in store again in the near future! Kind regards, Team DD x
Outstanding Service from Start to Finish
Great experience with my necklace remake! The team was very prompt and communicative throughout the whole process. I’m so happy with the result.
25 januari 2026
Svar från Daniella Draper
Hi there, thank you for your 5* review! We are so pleased you were happy with your necklace and the communication throughout the whole process. We hope to hear from you again in the near future! Kind regards, Team DD x
Ear piercing.
Just had an ear piercing in Windermere.
Done straight away, absolutely painless.
Lovely ladies and shop. Excellent service.
16 februari 2026
Omdöme utan inbjudan
Svar från Daniella Draper
Hi Julie, thank you so much for your 5* review! We are so pleased to hear you had a great ear piercing experience and we hope to welcome you into DD Windermere again in the near future to choose your next set of DD earrings! Kind regards, Team DD x
Always great customer service & always…
Always great customer service & always a beautiful product
30 januari 2026
Svar från Daniella Draper
Hi Nicola, thank you so much for your 5* review! Kind regards, Team DD x
I just love Daniella Draper jewellery
I just love Daniella Draper jewellery. I always try to buy a piece every month. It goes with everything and I can’t wait to purchase something new.
30 januari 2026
Svar från Daniella Draper
Hi Lyn, thank you for your 5* review! We are so pleased to hear you are always happy with your DD jewellery! We hope to hear from you again in the near future to help choose your next DD piece. Kind regards, Team DD x
Excellent customer service
Excellent customer service, especially Jo Hill at the workshop in Grimsby. Thanks Jo. Excellent quality jewellery.
8 januari 2026
Svar från Daniella Draper
Hi there, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received by Jo. We hope to hear from you again soon! Kind regards, Team DD x
Excellent customer service
Excellent customer service
Good product knowledge
Prompt bespoke order
Unique & high quality jewellery
29 januari 2026
Svar från Daniella Draper
Hi Diane, thank you for your 5* review! We are so pleased you are happy with our teams product knowledge, our customer service and the jewellery itself. If there is anything we can assist with in the future, please do not hesitate to contact us. Kind regards, Team DD x
Svar från Daniella Draper
Hi Anna, thank you for your 5* review! Kind regards, Team DD x
Svar från Daniella Draper
Hi Anne, thank you for your 5* review for our Leeds team! Kind regards, Team DD x
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