I would just like to say how fantastic D.A.I Leisure have been with my recent order, from speaking to Elliot on the day of order with updates on delivery date (the very next day) etc. to Darren, (d... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It seems I have put a crap review on here about DAI well I’m shocked and confused 🤪 let’s put the book straight shall we! I’ve never had a bad experience with the team and feel that we are quite fr... Se mer
Absolutely brilliant service from DAI Leisure, super quick ordering and confirmation of delivery date by personal phone call. Then on the Sunday morning of delivery, their fantastic driver, Paul, rang... Se mer
Once again, an absolutely flawless purchase from DAI, and my main point of contact Paul, who deals with deliveries far and wide, was absolutely excellent. Having been advised by DAI in plenty of t... Se mer
Företagsinformation
Skrivet av företaget
DAI Leisure is one of the UK's largest independent suppliers of Air Rifles, Airguns, Shotguns, Rifles and shooting equipment. Our huge store (5,000+sq ft) in Merry Hill Dudley West Midlands has a huge selection of Air Rifles, Shotguns, Firearms and shooting accessories all under one roof - with a team of firearm experts and a gun smith on hand to provide advice, repairs, servicing and aftercare.
Kontaktuppgifter
Unit 1, Enterprise Trading Estate, DY5 1TX, Brierley Hill, Storbritannien
- 01384265151
- info@daileisure.co.uk
- daileisure.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very poor service
Purchased à air rifle only to be sent a faulty one, when I called the shop I given excuses why it wasn't filling with gas, I even wasted £150 on a compressor which would still not gas my rifle. I was then told by DAI that I would have to take my air rifle to my local gun shop to get re-gased, but when the guy in the shop tried the rifle pissed gas everywhere. Called DIA again telling them the gun was knackered and was told they would send out another gun a fill it with gas for me. The guy said i would get a call on Friday to arrange a delivery slot on sunday, this never happened so I called the shop on Sunday and a guy called Elliot had no knowledge of a new gun being sent out, he assured me that I would receive my new gun this Sunday so let's wait and see, so another week without my gun and not even a hint of a sorry or any kind of compensation.
Amazing service!
I would just like to say how fantastic D.A.I Leisure have been with my recent order, from speaking
to Elliot on the day of order with updates on delivery date (the very next day) etc. to
Darren, (despite being stuck in a traffic jam) for delivering the order, brilliant guy!
If you are thinking of placing an order with them...don't hesitate!
Drastically slow order processing
Ordered something from them on the 22-09-26, £9.95 shipping with FedEx, contacted them on 06-10-26 inquiring as to wether there was tracking available and had it been shipped. It was shipped later that day with no apology from them for the delay. Judging by the situation I don't think it would have been shipped had I not gotten in contact.
Have yet to receive any communication from them with my follow up email inquiring as to the delay. Also tried calling them numerous times and never managed to get ahold of anyone in store.
Certainly won't be ordering from this business again.
extremely helpful and knowledgeable
extremely helpful and knowledgeable
Paul the delivery driver was very…
Paul the delivery driver was very prompt and courteous. Kept me updated on expected ETA. Good service!
It seems I have put a crap review on…
It seems I have put a crap review on here about DAI well I’m shocked and confused 🤪 let’s put the book straight shall we! I’ve never had a bad experience with the team and feel that we are quite friendly terms, I always get treated with friendliness and politeness so no problem there. I’ve purchased quite a few guns off them without any problems, if anything did arise it would be dealt with quickly and efficiently.
I’m also the type of person who speaks my mind and never worries about the consequences on that note they have my five star support
Paul the driver did a great job
Paul the driver did a great job, was on time with the delivery and was very kind
The whole service was very good from…
The whole service was very good from buying to Paul the door to door delivery driver.
Great service
Great service. DAI is a great company with whom to do business . The delivery driver was super helpful. It is nice to see someone happy in his work.
Paul the Driver called an hour before…
Paul the Driver called an hour before delivery and was bang on time. Very happy thank you
I actually had my delivery placed into my hand with a smile rather than the usual thrown onto my drive and a set of heels.
From first contact to the pleasure of dealing with their delivery driver, Paul I had a great experience.
Excellent delivery service from the…
Excellent delivery service from the driver with very good communication.
Brilliant service from DAI as usual
Brilliant service from DAI as usual.
Big shout out to Paul who delivered my order on time and very courteously today!
I went to have a look at the shotguns i…
I went to have a look at the shotguns i got introduced to elliot he is like a shotgun guru theres not much he dont know about them and funny at the same time gave me a good price and sorted me out with everything else i needed great shop definetly going back thanks again elliot
Very happy customer.A few months ago I decided to return to…
A few months ago I decided to return to shooting after a few years absence. I checked reviews and picked DAI Leisure. I wasn't disappointed. They were extremely helpful both on the phone and in response to my emails. I've just taken delivery of some more guns and was extremely pleased with the process. Thanks once again to Paul the delivery guy.
Another flawless delivery, thank you Paul.
Once again, an absolutely flawless purchase from DAI, and my main point of contact Paul, who deals with deliveries far and wide, was absolutely excellent.
Having been advised by DAI in plenty of time what day to expect my delivery, Paul then takes over and brings your rifle, pistol etc right to your doorstep. It works like magic, with Paul phoning an hour beforehand to give an exact time of arrival as he is advised by Google maps.
This is about my 6th gun purchase from DAI, and every time the service has been exceptional.
On my first purchase I unwittingly caused a problem by leaving a 12g CO2 cylinder pressurised and in the gun, which damaged a seal. DAI took care of it - Paul collected the gun and delivered a replacement a short while later. I was amazed, and will always try to deal with DAI and Paul whenever possible.
Paul is a very nice man it was a…
Paul is a very nice man it was a pleasure dealing with him and the team at dai and will be dealing with again top team service was excellent staff were Excellent and Paul the driver was top man
Thanks again for a great service
Thanks again for a great service. Paul the driver always delivers on time.
Top Notch Service
Absolutely great service from Paul the Driver and DAI Leisure. Cannot recommend them enough… brilliant!👍🏻
Extremely helpful
The guy I spoke to on the phone was was super helpful when I was ordering and then Paul the delivery man was very polite and helped show me what I needed with the items I ordered
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