Easy to navigate the quote and buy app, great that you can tailor the level of cover to your own needs, and not have to pay for cover you dont need. Very reasonable price with a great introductory sav... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been with them a couple or so years without a problem renewing and unfortunately we didn’t renew this time around but they made it simple to cancel the policy
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Created a quote online and completed the purchase over the telephone. Fairly simple to use with friendly customer service. As with all financial purchases there is always a lot of info to take onb... Se mer
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Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable... Se mer
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Företagsinformation
Om Cycleplan
Skrivet av företaget
We arrange specialist bicycle insurance for cyclists.
Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.
At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Kontaktuppgifter
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
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4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sales advisor was very helpful over the…
Sales advisor was very helpful over the phone I have hearing problems he explained everything clearly for me to understand good communication would recommend
9 juni 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
My husband manages this insurance for…
My husband manages this insurance for me. The policy is excellent.
We had an email with the policy in my name as insured, but physical documents showing my husband as insured.
Last year we had to speak to get this rectified.
I understand this is a multi bike policy. My husband does not cycle and tbh the insurance schedule says 'The insured is my husband' not me.
A simple reissue of the document in my name would have been clearer.
But policy is v good
Thankyou
Denise
6 juni 2026
Svar från Cycleplan
Hi Denise, thanks for taking the time to leave us a response and your feedback.
We are sorry for any confusion and inconvenience caused by the policy documentation.
It is likely that when you contacted us previously, our advisor explained how our family cover operates. With Cycleplan's multi-bike policies, one policy can cover all of your family's bikes, and immediate family members living at the same address can benefit from selected cover options, such as Personal Accident and Public Liability, at no additional cost.
As a result, it is not unusual for one family member to be shown as the policyholder while other family members are listed as insured persons under the policy. This arrangement would not affect the validity of the cover or cause any issues in the event of a claim, as all eligible family members included under the policy are insured in accordance with the policy terms and conditions.
However, we appreciate that receiving documentation showing different names may have caused uncertainty, but this is the name that was chosen to be on the policy in the first place. We are always happy to review policy documentation with our customers to ensure everything is clear and accurately reflects the cover in place.
Thank you again for bringing this to our attention, we appreciate your feedback and are sorry that you feel disappointed with this. If you would like to discuss anything else, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.
Kind regards,
The Cycleplan Team
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Quick and easy with competitive prices.
6 juni 2026
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Great service and efficient…
Great service and efficient communication when I entered my address incorrectly it was corrected quickly and new documents sent out immediately.
4 juni 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
E bike insurance
I didn’t have to wait to be connected and , although it was a longish call I never felt rushed. The insurance deal I was asking about was clearly explained and I was valued as a customer.My questions were answered honestly so that I felt confident that I understood what I was paying for.
Honestly, one of the best phone calls I’ve had not only in dealing with insurance but in comparison with other household, ‘keeping life on track ‘arrangements one has to cope with: audible, friendly and efficient.Thank you Peter!
5 juni 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
The simply explained options you had…
The simply explained options you had for the cycle insurance. Good value for the cover given.
4 juni 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
So far not a problem
So far not a problem. I will review my opinion if (hopefully never) I have to make a claim on the policy
3 juni 2026
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Two E-bikes insured!
I needed two brand new e-bikes insured and the quote seemed fair. I liked the simplicity of their system. Highly recommend.
1 juni 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
On line application easy to use…
On line application easy to use notifications for plan easy to download phone call help if you need it
2 juni 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Helpful service and good value
Arranged cover via telephone. Helpful advisor, all sorted relatively quickly and most importantly the policy feels good value for the level of cover provided.
30 maj 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple to use and reasonable prices
31 maj 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy process and easy sign up
Easy process and easy sign up
Swift sending documents
Would recommend for your E bike insurance
29 maj 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Clarity when deciding what was required…
Clarity when deciding what was required to ensure i complied with all the insurance t&c in paticuler the bike lock
27 maj 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Nice service and easy method and very…
Nice service and easy method and very helpful really recommended
27 maj 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.