Easy to navigate the quote and buy app, great that you can tailor the level of cover to your own needs, and not have to pay for cover you dont need. Very reasonable price with a great introductory sav... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been with them a couple or so years without a problem renewing and unfortunately we didn’t renew this time around but they made it simple to cancel the policy
Företaget har svarat
Created a quote online and completed the purchase over the telephone. Fairly simple to use with friendly customer service. As with all financial purchases there is always a lot of info to take onb... Se mer
Företaget har svarat
Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable... Se mer
Företaget har svarat
Företagsinformation
Om Cycleplan
Skrivet av företaget
We arrange specialist bicycle insurance for cyclists.
Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.
At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Kontaktuppgifter
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
Like what you've read?
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good offers for cycle insurance and…
Good offers for cycle insurance and very helpful over the phone.
1 augusti 2026
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
I just pay every year and get the cover…
I just pay every year and get the cover I need for my electric bike, I have never had any need to use the cover because nothing has happened to me or the bike,saying that the insurance company treats me very well,very happy with the service,Daniel,Surrey.
2 augusti 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Such an easy process and so affordable
1 augusti 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to work with
Very easy to work with. Josh was absolutely fantastic in setting up the policy for me! Thanks Josh!!
31 juli 2026
Omdöme utan inbjudan
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent customer service
The agent who processed my enquiry when the website failed was top notch. He didn't even laugh when he looked for anther insurance that i'd taken out, but with a different firm! Not my finest hour, but the agent just took it all in his stride
29 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent service from start to finish
Excellent service from start to finish. The process of insuring my electric bike was quick, simple, and straightforward. The policy was easy to understand, and I received all my documents promptly. I feel confident knowing my bike is insured. I would definitely recommend this company to anyone looking for reliable electric bike insurance. Thank you for the great service!
29 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Cycle plan doesn’t listen
Cycle plan doesn’t listen
Cycle plan instruct the Davies group
Cycle plan can go bankrupt for I care
Cycle plan allowed Davies group to take advantage of my mental health, Davies group approved the £40 claim yes just £40
Then gave me £200 for the damage done to my mental health
Funny thing is never recieved the £200 just the £40
Complete liars and con merchants don’t buy insurance for a cycle because it will consume all your time even if the claim
Is for just £40
For my own sanity I will never buy this kind of insurance again. Let alone cycle plan again
29 juli 2026
Omdöme utan inbjudan
Svar från Cycleplan
Hi Sonni, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.
I apologise for the delays that you have encountered, we have taken onboard the feedback in relation to The Davies Group claims handling and this is being discussed internally. A resolution should be brought to your shortly.
We appreciate your feedback and are sorry that you feel disappointed with this. If you would like us to review this or discuss it further, please contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and an adviser will be happy to assist.
Kind regards,
The Cycleplan Team
Really straightforward process
26 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Cycle plan has a well designed and…
Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable but I do not know what proportion of claims are paid.
26 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Brillant customer service
25 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A good price for three years
A good price for three years, it has given me peace of mind if anything goes wrong.
24 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Cancelled policy because I had made a claim!
You take out insurance to cover if the worst happens, the worst did happen. I unfortunately had to make a claim after a serious crash. Then when it came to renewal, Cycleplan cancelled my policy because I made a claim. So you take insurance in case something happens, then if it does they refuse to insure you.
26 maj 2026
Omdöme utan inbjudan
Svar från Cycleplan
Hi Marie, thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with the outcome of your renewal and understand why this situation has caused frustration.
Due to the limited information provided in your review, we're unable to look into the specific details of your policy or renewal decision. However, we can confirm that insurers may take claims into account when reviewing policies at renewal. This can depend on a number of factors, including the type of claim made and whether there have been any previous claims made by the policyholder.
We appreciate that this may not have been the outcome you were expecting, and we’re sorry for any frustration or disappointment this has caused. We always aim to provide clear and fair service to our customers.
If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.
Kind regards,
The Cycleplan Team
Still waiting for my policy documents…
Still waiting for my policy documents to be emailed to me and recommended my wife but she didn’t get the discount and I didn’t get my voucher. So overall not over impressed.
25 juli 2026
Svar från Cycleplan
Hi Tim, thank you for taking the time to leave your feedback. We're sorry to hear that you've been disappointed with your experience.
We have recently been made aware of a technical issue that has delayed the sending of some policy documents over the weekend. Our team is actively working to resolve this, and the outstanding documents are being prioritised for sending as soon as possible. We sincerely apologise for the inconvenience and appreciate your patience while this is resolved.
We're also sorry to hear that neither your referral discount nor your voucher has been received. We'd be happy to look into this for you and ensure everything has been processed correctly.
If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.
Kind regards,
Teigan
Easy to fill out and experience a good value for money.
I found it extremely easy to get me insurance I needed.
24 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Both clear and prompt instructions.
17 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Watch out for the handling fee
Online, quick, answering simple question. Disappointed non-discretionary the 'handling fee' half was half the cost of the actual insurance itself.
19 juli 2026
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Excellent product fitted my needs.
15 juli 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.