Cyan Teak Furniture Omdömen 

300
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I wanted to buy a solid teak armchair that I could leave outside in all weathers, to match a bench I bought 30 years ago which is till looking great. Many other companies have chairs which look ok but... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely delighted with our banana bench when it arrived. The quality and craftsmanship is outstanding and looks great in the garden. I left the bench to weather for the recommended couple of weeks... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were delighted to discover Cyan furniture. We visited their showroom where we tried various patio chairs.Sarah gave us great advice when she understood our constraints. All furniture was great qual... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

High quality teak steamers with a table thrown in for free Previously bought dining table and chairs also great quality- 5 years old now Great customer service and delivery

Företaget har svarat

Företagsinformation

  1. Trädgårdsmöbler
  2. Möbelaffär
  3. Utemöbler

Skrivet av företaget

Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

300 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(300)

100 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The glorious oak bench was delivered…

The glorious oak bench was delivered with care as advised. Really good instructions on wood care and a great solid carefully made bench. A lifetime investment thank you!

14 juni 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the review, Jonathan! We're so pleased that you're happy with your new furniture and hope to see you again in the future!

Betygsatt 5 av 5 stjärnor

Quick response

Quick response, very helpful

14 juni 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the review, we are so pleased we could give you a great experience and hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

I researched teal benches for several…

I researched teal benches for several years, particularly bearing in mind a limited budget and wanting the best quality the former would allow.
There were several companies selling the sort of bench I wanted, but Cyan always suited most appropriately and a Cyan bench was the one I eventually ordered.
It arrived yesterday evening and was manhandled through the house to the garden by the most obliging driver and assistants had previously organised, all in a trice. I was very pleased with the whole episode; with the bench quality, appearance, price, et al, the delivery, and the competence evidenced by the head office staff. Many thanks all.

13 juni 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi John, thank you so much for the lovely words! We're so pleased that you enjoyed your experience with us and are happy with your new bench. We'll make sure to tell the drivers and team of your appreciation and hope to see you again in the future!

Betygsatt 5 av 5 stjärnor

Teak Banana Benches & Circular Table

This was an excellent experience from start to finish. I was dubious about ordering furniture ‘blind’ however the process was seamless. All phone calls were answered quickly and without any music & queuing!! The 2 teak banana benches and circular folding table are of excellent quality and were very well packaged. The items were delivered on the date specified and I was provided with a 1hr delivery slot. The driver arrived on time in the pouring rain and was extremely helpful and efficient. Highly recommended.

28 maj 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the lovely review! We are so pleased you enjoyed your experience with us and are happy with your new furniture. We will make sure to pass your comments on to the driver and hope to see you again in the future!

Betygsatt 3 av 5 stjärnor

Bought a Teak Buckingham Garden bench a…

Bought a Teak Buckingham Garden bench a few weeks ago. It has looked great but the last few days even although it's dried out from the rain it now has water staining marks all over it & looks a mess. We haven't put any sealant or anything on it, just left it as it was when it arrived as suggested in the ad.
Was a real hassle getting it delivered as they only deliver to certain areas on certain days...which were my 2 days I work away from home. They wanted me to ask my elderly neighbours to wait in for it and help the driver carry it in!!!! After an unnecessarily frustrating process they agreed to deliver on another day & I had to help carry a very heavy bench. Would be helpful if they put areas they deliver to on which days in their ad. then I would have ordered elsewhere.

26 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Philippa,

Thank you for taking the time to write this review. We are committed to continuously improving our services and delivering the highest possible standards and regret that we did not meet them in your case.

Please do not worry about the watermarks, this is a natural occurrence when new fine-sanded teak wood is initially exposed to the elements. You will find that these are temporary and will fade over time, being part of the normal process of patination. However, if bothersome, they can easily be removed with a light sanding. Please note your bench has been manufactured from genuine Grade A teak wood, which can withstand inclement weather without the application of any teak care products.

Our delivery protocol typically involves a single driver, and we inform customers in advance if assistance is required for heavy items. We strive for flexibility in our delivery schedules and, in your case, adjusted the route of one of our vans to accommodate your needs. Despite these efforts, we recognize that we cannot always provide an ideal delivery timeslot, and we apologise for not meeting your expectations. We are constantly exploring other delivery options and appreciate your feedback on this matter.

We hope you are enjoying the design and comfort of your bench. Should you have any further queries or require additional assistance, please do not hesitate to contact us.

Betygsatt 5 av 5 stjärnor

A very caring and efficient company

A very caring and efficient company. Easy to order, and new garden furniture delivered on time. We are very pleased with the quality.

22 maj 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the review, Ian! We're so happy we could provide you with a great experience and hope you enjoy your new furniture.

Betygsatt 5 av 5 stjärnor

Five star experience!

Easy online ordering, prompt delivery, well packaged and excellent product! What’s not to like?
This was my third or fourth purchase from Cyan and have been very satisfied with the service and product each time so much so that I don’t bother to even look at other websites!

14 maj 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Sandra, what lovely words! Thank you so much for leaving a review about your experiences with us. We hope you enjoy your new furniture and that we continue to see you in the future!

Betygsatt 5 av 5 stjärnor

Bench

Easy ordering. Good updates about delivery. Rocker bench is sturdy and a lovely addition to our garden.

21 maj 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the review, Maggie! We're happy you enjoyed your experience with us and hope you get lots of use out of your new bench.

Betygsatt 5 av 5 stjärnor

Excellent product and excellent staff

I was delighted with the product itself - very well made, solid, and good looking. After a slight wobble with my internet order I rang the company and it was such a pleasant change to have my call answered by a real person, a very helpful lady who did my order for me. The delivery driver was also very helpful and offered to carry the (very heavy) item to where I wanted it to be.

9 maj 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the review, Anna! We are delighted that you enjoyed your experience with us and hope you enjoy your new furniture. We will make sure to pass on your lovely words to the team and driver!

Betygsatt 5 av 5 stjärnor

Buy with confidence 10/10

What an excellent Company. I have bought garden furniture from Cyan a few times and the quality of their products and the very professional service that they provide is second to none! Thank you.

29 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Sebastian, thank you for the review! We're so happy you've enjoyed your experiences with us and hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

Looking for a memorial bench for my…

Looking for a memorial bench for my late husband I found Cyan Teak online which offered a ready made sturdy bench and also included an inscribed plaque. Delivery was quick and the bench with fitted inscribed plaque was all I had hoped for and more. I would certainly recommend this company for quality, good service and prompt delivery.

18 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you so much for the lovely words. We are so pleased that you are happy with your new bench and will make sure to pass on your kind comments to the rest of the team!

Betygsatt 5 av 5 stjärnor

Thank you for the complete experience…

Thank you for the complete experience from ordering to delivery. It has been prompt and friendly and furniture is excellent quality.

4 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the kind review. We hope you enjoy your new furniture and will pass on your lovely words to the team!

Betygsatt 5 av 5 stjärnor

Garden Bench

Such a great company to deal with. Customer service was outstanding for my rush order. Delivery was prompt. The bench we ordered was wonderful quality. Can't fault anything and I will definitely recommend should the need arise.

17 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Karen, thank you so much! We're so pleased that you love your new bench and will definitely pass on your lovely words to the team.

Betygsatt 5 av 5 stjärnor

A good quality bench .

Ordered a 3 seater bench, fantastic customer service explained everything I needed to know , Fast delivery too.
The bench was beautiful, good quality that will last . If you're looking for garden furniture please try Cyan. You really won't be disappointed. Also would recommend the seat cover , sounds a lot but they give you a discount and the quality is superb . Regards to all the Team at Cyan. Mr Harris.

16 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Mr Harris, thank you so much for the lovely review! We are so happy that you enjoyed your experience with us and are pleased with your new furniture, and will make sure to pass your kind words on to the team.

Betygsatt 5 av 5 stjärnor

Outstanding quality, Cyan teak furniture.

Extremely happy with the quality of our teak garden furniture. It really is top-end quality, beautiful wood, very well finished, stainless steel fixings and it's heavy. I am confident that this will last a long time. In truth, the quality is a match to stuff 2 or 3 times the price.
It's also impossible to fault Cyan's service, from order through to delivery and assembly.
A firm 5-star recommendation from a very happy customer.

10 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Dean, what lovely words! We hope you enjoy your new furniture (which will indeed last for many many years to come!) and will pass on your compliments to the team. Thank you!

Betygsatt 5 av 5 stjärnor

Great product, great service

A lovely, robust teak bench, carefully delivered exactly on time. Thank you!

2 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Tim, thank you for the lovely review! We're so happy you're pleased with your new bench and hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

Received our order this morning…

Received our order this morning delivered by a polite and courteous delivery driver . All unpacked and placed as required
Excellent service well done Cyan!

4 april 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the kind words, Robert! We're happy you enjoyed your experience with us and hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

The reclaimed teak plantation chairs I…

The reclaimed teak plantation chairs I purchased are wonderful. Better than I expected, very solid and well made. Delivery crew were fab and the Chatora were packaged and protected perfectly. Quality experience and product.

28 mars 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Hi Tim, thank you so much for the lovely review! We are so pleased that you are happy with your new chairs and hope you get lots of use out of them.

Betygsatt 5 av 5 stjärnor

We are delighted with this garden…

We are delighted with this garden furniture and with the prompt and friendly service

28 mars 2024
Omdöme utan inbjudan
Logotyp för Cyan Teak Furniture

Svar från Cyan Teak Furniture

Thank you for the kind review! We hope you enjoy your new furniture for many years to come.

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