I wanted to buy a solid teak armchair that I could leave outside in all weathers, to match a bench I bought 30 years ago which is till looking great. Many other companies have chairs which look ok but... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely delighted with our banana bench when it arrived. The quality and craftsmanship is outstanding and looks great in the garden. I left the bench to weather for the recommended couple of weeks... Se mer
Företaget har svarat
We were delighted to discover Cyan furniture. We visited their showroom where we tried various patio chairs.Sarah gave us great advice when she understood our constraints. All furniture was great qual... Se mer
Företaget har svarat
High quality teak steamers with a table thrown in for free Previously bought dining table and chairs also great quality- 5 years old now Great customer service and delivery
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.
Kontaktuppgifter
Unit 8, Gateway Business Park, Station Approach Road, CR5 2NS, Coulsdon, Surrey, Storbritannien
- 020 8655 6240
- customer.care@cyan.co.uk
- cyan-teak-furniture.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely fantastic customer service,delivery service
Absolutely fantastic customer service and delivery driver so extremely good,helpful.Furniture is amazing and will last a lifetime and where I live I'm just grateful for using this company.Very helpful customer services,Absolutely recommended and I brought 1xbench 1xdaybed and 2xplanters.All assembled and quality is the best I've seen or had.

Svar från Cyan Teak Furniture
Delighted!
We found the whole buying experience easy, speedy and were delighted with quality of the items.

Svar från Cyan Teak Furniture
Excellent company & products
My teak garden furniture arrived today. It looks great and I believe that it is good quality so hopefully will last for years. I'm a very happy customer - easy ordering online, great communication, delivery within a few days. And Ed who delivered my furniture was a very friendly professional and answered all my questions, thank you. Really pleased with Cyan and I would highly recommend it.

Svar från Cyan Teak Furniture
A first class service
A first class service, the Cyan office was very efficient in helping me place an order for a memorial bench and were very quick and prompt in organising delivery. Cyan`s delivery driver arrived bang on time and was very helpful in getting the bench to it`s place.
A great service, went the extra mile!!

Svar från Cyan Teak Furniture
Outstanding customer service
What can I say? The scheduling of the delivery and the actual delivery itself was very organised. The delivery man did an excellent job in putting together the table onsite. That was a year ago. Subsequently, I needed a couple of metal fittings replaced. The customer service team were superb in identifying the right pieces and dispatching them to me free of charge, as they were still within warranty. Overall a great experience of this company.

Svar från Cyan Teak Furniture
Fantastically quick delivery ( from the…
Fantastically quick delivery ( from the other end of the country ) with very helpful and considerate drivers. Superb quality as ever - have bought many times from Cyan and any issues are dealt with superbly. Great company.

Svar från Cyan Teak Furniture
The delivery was a great experience
The delivery was a great experience. The driver was really pleasant and helpful. I was worried about getting the furniture into the garden myself, but he brought it directly onto my patio. The furniture itself is absolutely perfect, everyone keeps commenting on it

Svar från Cyan Teak Furniture
Great quality and very good…
Great quality and very good communications. Sharp delivery. Always a reliable product. This is our sixth purchase. Thank you, Cyan.

Svar från Cyan Teak Furniture
Swollen "Teak" means umbrella will not open
We bought a Rectangular Garden Parasol – 3 x 2m last year. We were pleased with it and after the summer took it down for the winter. Now trying to re-erect it we find problems. The "teak" wood of the pole has swollen sufficiently that we cannot slide the collar (?) up and accordingly the canopy will not open. On phoning Cyan Teak they had no suggestions.
This purchase was to replace an older parasol from another company where the canopy material had torn. The pole on that umbrella did not swell in the way that Cyan Teak's has. I do wonder if the wood is teak and if it has been fully seasoned before manufacture.

Svar från Cyan Teak Furniture

Svar från Cyan Teak Furniture
A really lovely product with great…
A really lovely product with great customer service, all the way from initial order through to the delivery.

Svar från Cyan Teak Furniture
HAD A COMMEMORATIVE BENCH DELIVERED …
HAD A COMMEMORATIVE BENCH DELIVERED TO COLDWELLS HOUSE CARE HOME IN HEREFORD RECENTLYWHERE MY DEAR FATHER SPENT HIS LAST 4 YEARS. THE BENCH IS LOVELY AND SO WELL MADE AND DELIVERED ON TIME. WELL DONE CYAN. HIGHLY RECOMMENDED

Svar från Cyan Teak Furniture
Above and beyond......
The delivery from Cyan was scheduled between 07.30 and 08.30 in North Devon, bearing in mind they are based in Surrey this was most welcome. I couldn't be on site to accept delivery unfortunately and the driver called to say they were at my property as promised. I "cheekily" asked if they wouldn't mind putting the chair on the patio for me and the chap sounded more than happy to do so - after having just spent 4-5 hours diving I reckon that was the last thing he needed. Service and attention to clients is what makes a company great - thank you Cyan, I would never hesitate to recommend you.

Svar från Cyan Teak Furniture
I recently purchased a garden piece…
I recently purchased a garden piece from Cyan Teak Furniture, and overall, I’m very pleased. Their range of high-quality, beautifully designed teak furniture is impressive, and the craftsmanship is clear. The ordering process was smooth, and I received helpful advice along the way, including maintenance tips. Delivery was prompt and as communicated, with the item arriving well-packed and in great condition. The pieces are functional, sturdy, and well-suited to various outdoor spaces. While there’s always room for improvement, I wouldn’t hesitate to recommend Cyan Teak Furniture for durable and stylish garden furniture. Four stars!

Svar från Cyan Teak Furniture
So delighted with my new garden table…
So delighted with my new garden table from Cyan. Excellent service, good communication and helpful delivery. I will use Cyan again when needing outdoor furniture.

Svar från Cyan Teak Furniture
Tribute Bench from Cyan.
We ordered a Tribute Bench from Cyan.
The customer service was helpful and polite, the arrangements for delivery were straight forward and efficient and the bench was of a high quality and finished to a very high standard.

Svar från Cyan Teak Furniture
Teak Bench
Purchased a Balmoral 6ft teak park bench for use in a public area. Very helpful from start to finish. Saz was great, helping with the choice of bench as well as providing proofs for the plaque. All looks very good.

Svar från Cyan Teak Furniture
Great service and a wonderful product
Great service and a wonderful product - purchased a teak garden bench - they kept me informed as to delivery - driver was very helpful - the bench is a great product - exactly as advertised - will use them again - cannot praise them enough

Svar från Cyan Teak Furniture
Beautifully designed garden chairs and…
Beautifully designed garden chairs and table.
I was looking for a set of four folding chairs and a table that would easily fold flat. They needed to be used in a square corner of my garden. Cyan provided the perfect product. Their sustainable teak octagonal table (Suffolk)has a folding mechanism that means there is no screws to rust over time. It is a masterpiece of design! The Ashdown chairs also have pleasing folding mechanism. They are comfortable while not being bulky or difficult to move about. The delivery service was faultless. I cannot praise the whole experience enough.

Svar från Cyan Teak Furniture
Wimbledon bench is champion
Very useful pre and post sale advice by email including useful teak maintenance information on website.
Delivery to North Wales highly efficient in accurate advice of likely delivery time and helpful location of Wimbledon banana bench - which we are delighted with. Looks great and well made.

Svar från Cyan Teak Furniture
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







