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Det här tycker kunderna
My sister and I visited the Bakewell shop and were looked after wonderfully by Peter. I had called before visiting and asked that a few pieces from the Bloom collection were there for us and when we a... Se mer
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Visited the shop in Bakewell last week and were served by an extremely experienced and professional member of the team. She did such a good job, & much to my surprise I was treated to two items inst... Se mer
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I bought a Blue John heart pendant years ago. I wanted to purchase a second. This was out of stock. Diana was able to access my records, liaise with the workshop and I collected today! Beautiful dark... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to C W Sellors Jewellers. We are an independent family run jewellers, established in 1979. As one of the UK's premier jewellers we specialise in producing handmade fine diamond and British gemstone jewellery. Discover the most sought after luxury and branded jewellery and watches, shop in store and online with free UK delivery. With over 45 years of experience our dedicated team of highly trained watch specialists, are on hand to offer expert advice, working closely with our suppliers to offer you the finest selection of highly sought after fine jewellery and luxury watches.
Kontaktuppgifter
King Street, DE6 1EA, Ashbourne, Storbritannien
- 01335 216 004
- sales@cwsellors.com
- cwsellors.co.uk
3,8
Bra
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely display of tempting items
Lovely display of tempting items. Staff pleasant and helpful. Nice to be able to examine the jewellery.
15 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Thankyou for your review, its lovely to hear you enjoyed your visit
Bought a jet ring in 2024
Bought a jet ring in 2024
The Jet broke in half & half fell out.
Returned to C W Sellers this year 2025
They repaired my Jet ring at a very reasonable price.
The Jeweller was Michael an expert !
10 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello David, its lovely to hear we could help!
Went to pick my engagement ring for my…
Went to pick my engagement ring for my now fiancée, Clare was so helpful and really
made the day feel a lot calmer for me, would recommend sellors to everyone.
21 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Thankyou for your review Josh and congratulations!
Beautiful
Quick & helpful response to all emails
Got the surprise birthday present to me by the date I needed .. perfect gift and beautifully presented
18 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Kevin, thankyou for your review, its lovely to hear we could help
Postal delays
I had 2 bracelets repaired through Sellors, Bakewell, and they kept me up to date throughout the process. The bracelets were posted to my home address, but when they did not appear after 2 weeks, I began to worry. I contacted Peter at the Bakewell shop who was lovely and reassuring and chased this up for me several times. I am sure that his action in following it up resulted directly in them being delivered to me a week later. I was delighted with the repairs and the service, and will be thankful to Peter forever for his friendly, kind and professional service. I will continue to use Sellors as a result.
21 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Clare, thankyou for your review, its lovely to hear the team could help and fix your issue. Enjoy our bracelets and if there is anything else we can so to help, please let us know.
Exceptional Customer Service
I purchased a MontBlanc watch on the 30-12-24, then purchased a Victorinox Chronograph on the 22-10-25. The customer service was exceptional, very professional staff.Highly delighted as normal with my purchases.Alwaysca pleasure to call into your shops.(Items bought at your Chesterfirld site).
22 oktober 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Thankyou for leaving us a review, enjoy your watches and if there is anything else we can do to help, just let us know.
Excellent service, very helpful staff
The staff at the Ashbourne Boutique were very helpful.
I placed an order for a piece of jewellery without checking that it was in stock, unfortunately it wasn't currently in stock.
It only took three days before it was delivered to me.
The staff kept me informed and up to date.
I found the service excellent.
19 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello! Thankyou for review, it is lovely to hear you enjoyed your experience with us
Total pressure selling !!!
Did browsing and looked at an item, now they keep sending me invoices telling me that if I’m interested complete my purchase. It’s this kind of desperation selling along with the previous negative reviews that made me not complete in the first place. I can’t stand pressure selling !!!! Really glad I didn’t buy in the first place.
MORE THAN ONCE
20 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello, we are sorry to hear that, baskets are automatically resent via email once so you do not have to go through the web again. If you placed in the basket multiple times it will be sent automatically again. We can only apologise if this inconvenienced you.
The lady assistant at Bakewell was…
The lady assistant at Bakewell was thoughtful and there was no pressure to make a decision. Purchased a beautiful new watch.
29 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Kay, its lovely to hear you enjoyed your experience.
the worst...
having purchased from mappin, ernest jones, goldsmiths, WOS and more I can 100% confirm that CW Sellors are the WORST to deal with.
16 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Matt, I am sorry to hear that, can I ask if there is anything we can do to help? Your last order from 2 years ago states it was returned because you did not like the design and deposit was refunded to you via the finance company within the advised 14 working days.
Excellent company to deal with and…
Excellent company to deal with and excellent service too
19 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello and thankyou for your review Billy
Lovely store in a great setting
Lovely store in a great setting, really nice staff. Would recommend
20 september 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Thankyou for your review! If there is anything else we can do to help, just let us know.
Great Service and support with very…
Great Service and support with very friendly and helpful staff.
14 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Michael, thankyou for sharing your experience, its lovely to hear we could help
We were looked after so well
We were looked after so well, the ring is stunning and adjustments were all sorted so quickly! Will definitely be shopping here again!
14 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello! Thankyou for your review, its great to hear we could help.
I saw the shop in Matlock and then…
I saw the shop in Matlock and then shopped on line for my wife’s christmas presents. Ordering was easy, I bought earrings bracelet and necklace. They had to make some earrings as out of stack but kept me updated on their progress. All three items are of very good quality. They arrived safely in branded boxes. I’m sure my wife will be delighted. I would recommend the company to anyone.
30 oktober 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Thankyou for your review Paul, is lovely to hear you enjoyed your experience with us.
assistants are always friendly and…
assistants are always friendly and smartly dressed
9 november 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Paul, thankyou for your review.
Helpful staff
Made a purchase when sale on as Chesterfield store closing 😢… however found a really lovely Blue John ring at a great price so really pleased… plus helpful assistant checked prices on a few other items for me , so all in all a great shopping experience
24 oktober 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Thankyou for your review and your custom Anne, if there is anything else we can do to help, please let us know.
Best jewellers ever
I’ve been a customer of CW Sellors for many decades. Best jewellers by far. Delt with by Ellis over the phone who went above and beyond. Helped me make the perfect decision Thank you
12 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Nancy, thankyou for leaving us a review, it is lovely to hear you enjoy your experiences with us.
DO NOT BUY!!
DO NOT BUY!!! Shocking and dishonest. My Jewellery, a necklace that was not cheap, arrived scratched and the gold edges “worn”, which is totally shocking considering this is advertised as a fine Jewellery shop (which it is absolutely not). I contacted immediately to raise my concern to be told that the necklace had been sent out in “brand new condition”, suggesting that I had somehow scratched and worn the yellow gold edge by looking at the necklace. The necklace has not been out of the box since it has arrived in its shocking state. They have taken no accountability and have treated me terribly like I am somehow at fault. I would 100 percent not recommend this shop and I would AVOID AT ALL COSTS.
8 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Katherine, I am sorry to hear that, this was reviewed by the team. Your necklace was sent in pristine condition and you sent us photos of the necklace with marks and a crack in the jet consistent with wear and impact damage. The team offered to rectify this for you but you have declined the offer.
Great experience in the Ashbourne…
Great experience in the Ashbourne store, purchased three items and was assisted by superstar Holly who was extremely helpful. Thank you.
5 december 2025
Omdöme utan inbjudan
Svar från C W Sellors Jewellers
Hello Paul, thankyou for your review, its lovely to hear the team could help you and you enjoyed your visit.
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