Delivered as said in the time scope. Driver hid my wood safely and out of site
Kvalitet: 4
Värde för pengarna: 5
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The delivered the wrong size, then I had to purchase an electric saw to cur it myself. Customer service team are still yet to reply to my complaint
Kvalitet: 1
Värde för pengarna: 1
Svar från Cut My
Hi Nicole
We're sorry to hear you're not happy with your order, and we truly understand your frustration.
After checking our email records, we can see we previously corresponded regarding the collection option that was accidentally selected at checkout. However, we haven’t received any further messages from you about the sizing issue or any photos showing the problem. Had we received that, we would have been more than happy to investigate and offer a replacement if there was an error on our part.
Unfortunately, as the panel has now been cut down and altered, we’re no longer able to assess or resolve the issue through our usual replacement process. We're always here to help where we can, and it's disappointing for us too when we're not given the opportunity to put things right.
If there's anything else we can do at this stage, please don’t hesitate to reach out.
Kind regards,
Cut My Team
Really great service and the product fitted perfectly.
Kvalitet: 5
Värde för pengarna: 4
Used for shelving. Excellent product
Kvalitet: 5
Värde för pengarna: 5
good quality
Kvalitet: 5
Värde för pengarna: 5
Amazing product, cut to perfection and the customer service when I picked it up was outstanding- couldn’t fault them if I tried. Will definitely be ordering again for my next project 100%
Kvalitet: 5
Värde för pengarna: 5
Svar från Cut My
Hi Daniel.
Thank you for your kind review. We are so pleased that you are happy with your MFC sheet and with our customer service. Your TV back panel looks great! What a set-up!
If you would like to send us some photos too, we would really appreciate it. Our email is marketing@cutmy.co.uk
Good quality product, Fairly priced, efficient delivery and we were kept informed every step of the way!
Kvalitet: 5
Värde för pengarna: 5
Very happy with purchase
Kvalitet: 5
Värde för pengarna: 5
Accurately cut & edged and fast delivery
Kvalitet: 5
Värde för pengarna: 5
Product didn’t arrive as shown in the photos
Kvalitet: 1
Värde för pengarna: 1
Svar från Cut My
Hi Dino
Thank you for your feedback. I’m sorry to hear the MFC sheets weren’t as you expected. I’ve checked your order, and the sheets were made without edge banding, as this option wasn’t selected at checkout. The product photos in our gallery include examples both with and without edge banding, and the edge-banded version can be added under “Additional Options” when ordering.
I did email to offer arranging a replacement with free delivery, but I haven’t heard back from you yet — if you’d still like to go ahead with that, please let us know and we’ll be happy to help.
Tanya
Cut My Team
Quite good product
Kvalitet: 4
Värde för pengarna: 4
Cut to perfection 👌
Kvalitet: 5
Värde för pengarna: 4
Good quality material
Kvalitet: 5
Värde för pengarna: 4
The service and product were top notch thankyou
Kvalitet: 5
Värde för pengarna: 5
Good priduct
Kvalitet: 5
Värde för pengarna: 5
Easy to work with and great customer service. Cannot fault this company.
Kvalitet: 5
Värde för pengarna: 5
Perfect cut for bulkhead, saved a lot of time and effort and looks great.
Kvalitet: 5
Värde för pengarna: 5
Great product. Good price easy to fit and nice finish goes well with my flooring
Kvalitet: 5
Värde för pengarna: 5
Quality good, turnaround time good Delivery later that projected, but I was not in a rush.
Kvalitet: 4
Värde för pengarna: 4
Quick service, perfect product.
Kvalitet: 5
Värde för pengarna: 5