Cushion Supplier Omdömen 

Lee gave excellent customer service. We were unsure what filling would best suit us and he took time and care to give us all the information and talk through options. As a result we are delighted with the cushions and my husband no longer gets back ache from sitting on teh sofa. Fast and efficient service - we are very happy and would recommend this company.

Excellent customer service, they really go above and beyond to ensure that you’re happy with their service. Will definitely use them again.

I have ordered new back cushions from this supplier I can say that the customer service is excellent. Lee has communicated with me all the way. I sent my cushion cover to him & he tailor made new plump cushions for my settee
I can highly recommend this supplier ty Lee

Proper customer service. From the outset of initial conversations for best inners for my replacement settee cushions to them arriving and the quality is excellent. For me a bonus not being able to order on line as I'd have probably got the wrong size, but to have that personal touch from the outset is amazing. Standards are high too as they won't send things they are not happy with themselves. Thank you and highly recommend this company. No hesitation in recommending or using again if I need to.

Our sofa is ten years old and was looking quite sad, soft and squishy. I found Lee online and they said to bring measurements or cushion covers to the shop. I maybe could have given them the measurements over the phone or email but I wanted the experts to measure them so no mistakes.
Good old fashioned customer service from Lee and his Dad. They took all the measurements for the 11 new foam cushions and four scatter cushion inserts which came to a fifth of what a new sofa would have cost. They arrived via DPD courier about three weeks after the order was taken and they have transformed the sofa from tired to looking like new again. Would definitely recommend this cushion shop and know you will be happy with the result.

Great service. I chatted with the Guys over email and they gave me the option to send my cushion covers to them for them to measure, but I was confident in my measuring and diagrams.
The cushions fitted perfect and have given my sofa a new lease if life..

Relying on Trust Pilot reviews we contacted this company to discuss renewal of cushion foam on our chairs.
From the first contact we were impressed by the speed of response to our email and the comprehensive information regarding options available and how we could work with the company given we are in the north of England.
Lee was so easy to deal with affording us a competitive quotation almost by return.
From posting the covers to his base to our getting the newly stuffed cushions delivered to us by a courier the entire process took less than a week.
That’s what we call service.
Top marks Lee!

After a disaster with another supplier I found the Cushion Supplier via a lengthy Google search (and many unimpressed phone calls to vendors). Lee is like a unicorn, you don't think they actually exist, but you secretly hope they do, and boy does he deliver! He navigated me through the step-by-step process, he knew everything there was to know about feather filled seat pads and how I should measure them. He was so kind and generous he actually made me cry. Don't bother going anywhere else, you are wasting your time. This is the most amazing company I have worked with in a very, very long time. So, thank you Lee, and your incredible family run business! I am an incredibly happy customer x

We recently bought a second hand Tetra Sofa in good condition although the cushion interiors had seen better days. I found this company and am delighted with the newly 'filled' cushions and the excellent service received from start to finish. It is now a pleasure to relax and the dog is enjoying it too! A special thankyou to Lee for keeping me updated throughout the process.

Really happy with the renewed seat cushions for my sad sofa. Lee and his colleagues were really fantastic in responding promptly to all my questions, kept me completely updated on the work and the price was excellent. I really recommend this independent and i believe family run company. I dithered and dallied for months but was never hassled... just take your time they said..such a pleasure

After 10 years of heavy use (and trampolining children), our sofa and chair were less than comfortable. We spent ages looking for a new suite but couldn't settle on something that worked as well as our current one. I decided to see if we could get the cushions redone and am so glad to have found Cushion Supplier!

I read reviews on here after checking out their services and sent off our covers with a letter asking for advice. Lee got back to us so quickly with detailed advice, explanations of our options and a recommendation. We made our choice and about a week later received our new cushions.

They're exactly what we're looking for, great quality and now very much appreciated by our whole family. Christmas will be a whole lot comfortable.

We wouldn't hesitate to recommend or use Cushion Supplier again.

what a fantastic customer experience!
I Have just received the most amazing customer experience From this company , Having got replacement cushions for my 14 yr old Laura Ashley sofa, choosing a like for like filling ...i was disappointed that the new cushions had sagged after a couple of years...and so spoke to them to see what could be done ..i did not expect to get such great advice and a new pair of upgraded style zero plumping cushions , that arrived within days!! i cannot recommend this company highly enough ...and wish them every success ...they really do deresve it ...
if only all companies operated like this one ..and thank you again!

What a fabulous find…
Communication with Lee was first class. He explained the different types of fillings available, and the process of packaging my covers and sending them off was very easy..
I am absolutely thrilled with them. My Ercol armchair looks as good as you and is really comfortable.
I had already paid to have the cushions refilled by another upholsterer and was very disappointed. They felt like I was sitting in a sand pit. This however is marvellous and half the price too !
I highly recommend them and would absolutely use them again..
Already passed the details on to a couple of friends.

I cannot recommend this company highly enough. The service from start to finish was first class and even better, Our seven year old Sofology sofa has been completely transformed for an absolute fraction of the price of buying a new one. Lee was so helpful when I rang to enquire, and helped me work out what it was that I needed. Everything arrived promptly.

Just received my new cushions. My armchairs are back to new condition, looking and feeling fabulous. Ordering was very easy with Lee’s help. Thank you.

I’m not sure I’ve ever been treated to such exceptional, and extraordinarily fabulous customer service, from any one company in my life, until I discovered this amazing business, Cushion Supplier.
To say that they only care that their customers go away completely happy, is somewhat of an understatement.
The man at the helm, is the inimitable Lee Watkins, who just cares about the product he supplies so much, that he can’t be satisfied unless you are.
So, avoid all the other overpriced and non-responsive companies in your search for replacement cushion infills of any type, just give Lee a call or an email, and I guarantee you won’t be disappointed.

What fabulous customer service. Great advice and efficient service. Our sofa looks like brand new now and so comfortable. I would highly recommend this company.

Great service, speedy and reasonably priced, and very helpful in explaining the available options.

Great value for money, it's like a new sofa! Borrowed our cushions to get it just right. Excellent communication. Very pleased.

Really excellent service and the new cushions have rescued our much loved 28 year old sofa. Would definitely recommend.