Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
CuriousMinds was founded in 2004 by scientists & is owned & operated by scientists. We specalise in STEAM toys & gifts; Science, Technology, Engineering, Arts & crafts & Maths. Over the years we have broadened our range to include fun & educational toys to encourage & inspire learning through play & creativity for all ages, from babies to adult hobbyists. As well as an extensive range of STEM toys & gifts, we also stock unusual science gifts for adults, Brio, Lego, Playmobil, Tamiya, Bachman, Moulin Roty, Steiff & many more wonderful brands. Come & browse our website, visit our high street shop, or give us a call, we'll do our very best to help you. Dr Wendy Hamilton & The CuriousMinds Team
112 West Princes Street, G84 8XD, Helensburgh, Storbritannien
2,7
15 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SCAM SCAM SCAM
They charged me again months later for a book I didnt not order. In fact I wanted a refund for the book I did order as it is complete AI slop.
Sent multiple messages to 'support' which is just a gmail address without reply.
Terrible; bought a book about preparing kids for social environments via their facebook ad, paid, received order email, never received the book. Disputed with my credit card company.
Svar från Curious Minds
Hello Amy, you have reviewed the wrong company, we are curiousminds.co.uk, we do not sell books via facebook. Please remove your review and review the company you bought from. Many thanks
Great customer service. Very prompt to reply to inquiries. Product was as described. My grandson loved it.
Svar från Curious Minds
Thank you so much for your lovely review, we're delighted to hear you enjoyed your experience with us. We are also really delighted to hear you have a happy grandson!
Massively over rrp.
Cancels orders days after purchase due to website not showing correct stock levels. Surely most basic this for a website is to show correct stock levels and not take money for stock you dont have.
Svar från Curious Minds
Thanks for the feedback, Max. We are sorry your order was cancelled and understand how disappointing that is.
Our Pokémon stock sold out in a sudden rush within a minute or two of having been listed for sale. Given the speed with which customers were placing their orders there were unfortunately a few extra orders, including yours, that got through before stock allocation caught up.
Those orders were cancelled and refunded, and we have reviewed our systems to reduce the chance of this happening again in similar high‑demand launches.
RRP is a guideline, and in this instance the product was priced super competitively against the rest of the market.
Very pleased with my purchase of letters for my grandsons. They are well made, great product at a reasonable price ,
They arrived promptly and securely packaged.
Svar från Curious Minds
Thank you so much for your lovely review, we are delighted! The CuriousMinds.co.uk team
So sometimes you’re looking for something specific, and it’s not on your usual list of shops. There’s always a little bit of jeopardy when finding a new online shop. But I tried Curious Minds for the first time. Excellent. Great communications, very well packaged item arrived safe and sound, and in great time. Added bookmark to my favourites for future use, and I’ll have no hesitation in recommending to friends and families.
Svar från Curious Minds
Hello Carlton, Just to say thank you so much for your lovely review, we're delighted you found us and even more delighted that you found our service to be excellent. It has made our day! We're here should you need us again. Kind regards the CuriousMinds.co.uk Team
Despite the delivery service not treating my parcel with care - I cannot recommend this company enough for their level of customer service which went above and beyond through no fault of their own. I know my grandson will love his gift. Thank you
Excellent shop, I gave some instructions as my purchase was a gift for someone and the staff were wonderful and made it a lovely present for them to receive. Thank you!
Svar från Curious Minds
Dear Ellie, Many thanks for your lovely review, we're thrilled to receive it and delighted to hear the present was well received by the lucky recipient! We're here should you ever need us again. Kind regards, The CuriousMinds.co.uk Team
Curious Minds is a fantastic place to buy lots of fun educational toys, the staff are always very helpful and courteous. My items arrived well packaged and I found them to be of great help, I wish I had these choices of things when I was young!
We bought from curious minds last year for our dark skies festival. Their expertise in scientific toys was what drew us to the site and speaking to knowledgeable staff told us we had made the right choice, allowing us to purchase with confidence.
Great local company, friendly service and good selection.
Fast service, Great item. Ordered and was delivered the next day. Very pleased.
I paid for 24hr Royal Mail shipping and they sent it with 48hr so the parcel arrived late and I didn't receive the service I paid for
The people I interact with both through chats and emails were very nice I should say. The only issue was each time I requested something or I was told that something would be done, on all occasions I had to send a reminder and for me that's a bit tiring bordering on frustrating. Otherwise no other complaints.
Thank you
Patrick
Svar från Curious Minds
Thank you for your feedback Patrick & our apologies for slow responses; it's not our usual standard. We're a small team of five of which three have been off with sickness intermittently for the past few weeks, however we appreciate the frustration you have experienced.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
