Culinary Depot Omdömen 

183
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bad people and liars...this company is full of both. I ordered a 6k piece of equipment for my restaurant which the website and sales rep confirmed they had stocked. My sales rep reached back out and s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Yes competitive priceing mean something but diligence of staff means more ... your staff member Rickey goes beyond measure ... take notice you have a star employee amongst your group .... Se mer

Betygsatt 5 av 5 stjärnor

Everything was packed beautifully and sent timely. I had questions before placing my order and was pleasantly surprised at how quickly customer service responded (all via email). I don’t know much abo... Se mer

Betygsatt 5 av 5 stjärnor

Vitamix part was fairly priced and received as promised during order updates. Will order from Culinary Depot again if need arises.

Företagsinformation

  1. Restauranggrossist
  2. också i
  3. Leverantör av livsmedelsmaskiner
  4. Utrustningsleverantör

Skrivet av företaget

Culinary Depot® USA's #1 Commercial Food & Beverage Equipment International Supplier, Layout Design & Installation.  Call 1-866-715-3672 - Chat with The Friendliest Customer Service & Product Experts.  Price Match Guarantee!  Largest Online Selection (small-wares incl.) + Lowest Prices.  Fast & Free Shipping on 25,000+ items  Financing and Leasing Available  Authorized Distributor 17+ Years Servicing:  Hospitality & Travel  Restaurants and Bars  Caterers  Healthcare  Correctional Facilities  Educational Facilities Business and Industry  Supermarkets  Casinos and Gaming  General Contractors  Cruises  Hotels  Bakeries  Food Trucks Https://www.CulinaryDepotinc.com

Culinary Depot Rated #1 Restaurant Commercial Kitchen Food & Beverage International Supplier

Skrivet av företaget

"By building lasting relationships with our customers, offering valuable solutions, quality products, and superior service is how we aim to be the recognized leader in the food service industry”

Fast and Free Shipping On 25,000+ Items.

Lowest Prices Online & Price Match Guarantee! :)

Lowest Prices Online & Price Match Guarantee! :)
100% Satisfaction Guaranteed!

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

183 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(183)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely amazing 10/10

Absolutely amazing. Answered right away, went above and beyond. Felt a very personal connection. Look forward to working together again for many years. Best team in the business. Got our business’ oven in a crunch so we could open, faster than any other distributor. 10/10 on all fronts.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dined here last night and it was…

Dined here last night and it was fantastic The food was wonderful, however what really impressed me was how nice and helpful the manager, Kayla turned out. They would even call and come to check on us to ensure we were not having fun. Nowadays, it is so unusual to find such a personality touch of human. We were really made welcome!

15 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service!

We thought we were ordering six Cambro serving trays, but only received one. Anastasia in customer service was not only helpful in resolving the discrepancy, but also very empathetic to our situation. Her ability to turn a customer's frustration into satisfaction was remarkable. Highly recommend!

25 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality Parts - Quality Customer Service

I placed an order for parts I needed asap for my pizzeria tavern. The parts arrived promptly, but one part was missing. Anastasia in customer service was a wonderful godsend and rectified everything quickly with no hassles.
Culinary Depot will remain my go-to source for restaurant parts, supplies, and equipment.

2 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best product

Best product, quality, and service. They every everything you can ask for. Even have discount promotions too

24 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience

Great customer service & totally satisfied with the products I received. This was my first time ordering from Culinary Depot & I will definitely be using them again!

23 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service - A Rarity These Days!

Excellent customer service which is so rare these days. What a wonderful surprise. Culinary Depot was able to fulfill my small Mail order for a very hard to find item and went out of their way to do so. Thank you again Alesya and the team at Culinary Depot!

4 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, excellent pricing.

I consistently receive all the necessary information regarding the item, including its characteristics, delivery details, and warranty information. If we encounter any issues with the product, we also receive all required services. Teresa is very professional, helpful, and provides outstanding service and assistance in every situation. I need it every time. This is regarding the item, its characteristics, delivery, and warranty information. If we have any issues with the product, we receive all the needed services. Teresa is very professional, helpful, and provides the best service and assistance in every situation.

12 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I highly recommend Culinary Depot

I highly recommend Culinary Depot. Their product quality is consistently outstanding and exceed expectation. My experience with the Account Manager, Nancy has been very pleasant. She is very responsive, helpful, and often goes above and beyond to service customers.

2 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Blender

I made this purchase for my business. It arrived on time and package was in pristine shape (packaged well).

2 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service!

We placed another custom order and Dina provided great customer service!

7 april 2025
Omdöme utan inbjudan
Logotyp för Culinary Depot

Svar från Culinary Depot

Happy to hear! Thank you for the feedback, we look forward to servicing you again soon.

Betygsatt 5 av 5 stjärnor

Best Experience Ever!

I had a great experience with Culinary Depot. The product was beyond what I expected to receive. Great Quality! Price was so affordable. I actually had an individual that I could contact personally that told me every step of the way where they were in the process of getting me my items. I could not ask for a better experience. This is how business should be done. They made me feel like I was the only customer they had even though I know they have to deal with tons of customers each day. This one is for real. You won't regret giving them all your culinary needs.

13 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company, easy to deal with

Everything was packed beautifully and sent timely. I had questions before placing my order and was pleasantly surprised at how quickly customer service responded (all via email). I don’t know much about this company but dealing with them feels as though I’m dealing with a small family run business.

24 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Asked to cancel. They won't do it.

I purchased a mandolin as a gift. When they sent me the description I noticed it was only the blade. I instantly asked to cancel it. Got a reply quickly saying they will look into it. 2 days later they write that it cannot be canceled because it was already packed and in shipping. Will never purchase from this company again! So now it will ship and I will have to get a return label and probably pay for shipping. SCAM!

27 november 2024
Omdöme utan inbjudan
Logotyp för Culinary Depot

Svar från Culinary Depot

Thank you for sharing your experience. We’re truly sorry to hear about your disappointment with this order, and we want to address your concerns.

When you reached out to cancel your order on 11/27, we immediately contacted the manufacturer to halt the shipment. Unfortunately, we were informed that the item was already in the fulfillment phase, meaning it had been prepared and was awaiting pickup by the carrier. At that point, the cancellation was no longer possible—a limitation dictated by the manufacturer's process, not by us.

We understand how frustrating this must have been and worked with you to ensure the return process was as seamless as possible. Please know that we do our best to accommodate cancellation requests promptly, but once an item is in the final stages of shipping, it is out of our control.

We truly value your feedback and take it to heart as we strive to provide the best possible service. If there’s anything more we can do to help or clarify, please don’t hesitate to reach out.

Thank you for giving us the opportunity to address this.

Sincerely,
Miriam
Culinary Depot

Betygsatt 1 av 5 stjärnor

Bad experience...

While I appreciate that, why was the product even on your website? The person I actually spoke to at your company told me that your company didn't even sell that brand so again, why was it on your website? Also, I received an email from your company on Monday, 4/8, stating that my order had been processed and the email had delivery instructions with it. On Wednesday 4/10, I received an email that it was refunded all after waiting a week for the item.
------------------------------

left me hanging with an online order for well over a week despite several inquiries, both in writing and with a live person. Never heard a word only to get notice (today) of a refund. Not good business practices. My recommendation is that you try to buy your products elsewhere and avoid this company.

2 april 2024
Omdöme utan inbjudan
Logotyp för Culinary Depot

Svar från Culinary Depot

Our apologies! The item you ordered is a model recently discontinued by the manufacturer. We should have communicated better and kept you updated on our efforts to find a replacement item for you.

We’re sorry you missed our message on Monday, April 8, and hope you’ll give us another chance to make things right.

Your feedback is important to us; we’re working on enhancements to ensure this doesn’t happen again.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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