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Cubix Estate Agents Omdömen 6

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TrustScore 2.5 av 5

2,4

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Företagsinformation

  1. Fastighetsmäklare

Skrivet av företaget

Cubix Estate Agents was established in 2014 and is now recognised in the area as a reputable agent. Why? At Cubix, we are committed to investing time in every customer. Whether you are landlord looking to sell or rent out your property or if you are someone looking to buy or rent. Our pricing strategy is clear and upfront, we always go the extra mile to make sure that whoever you are whatever your story we can try and help you with your property needs.

Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

6 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

AVOID this horrible agency.

Horrible people to work with. Tried to con us at the end and take extra money from us. Felt forced to leave what we made our home. Heartless people.

29 januari 2025
Omdöme utan inbjudan
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Svar från Cubix Estate Agents

We’re sorry to read this review and take any concerns about our service very seriously. However, as no name, property address, or dates have been provided, we’re unable to identify this situation or verify the accuracy of the claims made.

We do not “force” tenants to leave or take money without justification. All end-of-tenancy charges are handled in line with the tenancy agreement and relevant legislation, and where applicable are subject to independent adjudication.

We would genuinely welcome the opportunity to investigate and address this matter properly. We encourage you to contact us directly on info@cubixestateagents.co.uk with further details so we can look into this and respond appropriately.

Betygsatt 1 av 5 stjärnor

STAY AWAY!!!

STAY AWAY!!!
My partner and I had a signed lease agreement, deposit and 5 weeks rent paid upfront with our move in date and time confirmed. With little explanation, they informed my Partner and I that the landlord is cancelling the lease agreement 24 hours before our move in. Their justification "we have never heard of a landlord do this before, it is extremely strange". As we dealt with Cubix and not the landlord, they clearly managed the entire situation poorly, leaving two prospective young tenants homeless right before they were due to move in. If you have a property to manage look elsewhere! If you are a tenant looking for a rental,look elsewhere!

31 juli 2025
Omdöme utan inbjudan
Logotyp för Cubix Estate Agents

Svar från Cubix Estate Agents

As you know, we’ve been in communication several times since the situation unfolded, and we want to acknowledge again how frustrating and disappointing this experience must have been.

To clarify, the decision to withdraw from the tenancy was made solely by the landlord. We did everything we could to work with him to secure the deal, but unfortunately, his decision was final. As you are aware, the contract was not signed by the landlord and therefore was not legally binding — which gave him the ability to withdraw at the last minute.

We understand how unsettling and stressful this was for you, especially given the timing, and we’re truly sorry it happened. All payments were returned promptly, and we've done our best to be transparent and communicative throughout.

While we deeply regret the outcome, please know this was not a situation we could control, and it was certainly not our choice. We genuinely wish things had worked out differently for you.

Betygsatt 1 av 5 stjärnor

I can't believe the audacity

I can't believe the audacity. The apartment they showed us was an absolute dump, a far cry from the glamorous photos on the listing. It's clear how you are trying to swindle unsuspecting renters with your deceptive tactics. I compared the photos on Spareroom with the actual flat and I can confirm that it's absolutely a different property than the one advertised. I even told the agent who was showing us the place that maybe there was a misunderstanding as we thought she was showing us the wrong place, but she had the audacity to lie and tell us that it was just a bit renovated and the furniture was different.

I am very offended about how you played with our time. It took us more than one hour to get there and you have the guts to cheat and deceive us like this.

Just a heads up that I will report this to Spareroom as well and see a way of writing a formal legal complaint.

14 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

excellent professional and helpful service

We use Cubix estate agents for the management of our rental property. They are very professional, always look out for the best possible outcome both for the landlord and tenants.

I would recommend their services as they give a personal level of interest to what they prove you unless some other agencies where you are just another number.

The team at Cubix are professional and great to deal with on a regular basis

16 januari 2022
Omdöme utan inbjudan

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