Civil Service Insurance Society Omdömen 

1 414
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A friend told me about NFOP and the insurance managed by CSIS. We were looking for multitrip travel insurance that would extend beyond 80. We rang about the insurance and had a useful, friendly conver... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I got what I wanted. Telephoned to reinstate my previously cancelled travel policy (cancelled six weeks ago), apparently normally not possible. Your staff member Lee called the underwriters who allowe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual... Se mer

Betygsatt 5 av 5 stjärnor

Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about... Se mer

Företagsinformation

  1. Försäkringsmäklare
  2. Bilförsäkringsbolag
  3. Husvagnsförsäkring
  4. Hemförsäkringsbolag
  5. Försäkringsagent
  6. Reseföräkring

Skrivet av företaget

CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 414)

368 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

top class experience

great lady who understood my requiements and arranged exactly what was wanted in a speedy and most efficint manner
she is a real credit to the company 1st class experience and a great product .Many many thanks

28 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From my first contact with CSiS I…

From my first contact with CSiS I received exceptional service. Calls were answered promptly, information given was clear and understandable,Pricing and payment was managed very well by Spencer.
Overall I am very satisfied with CSiS and would recommend them.

6 augusti 2026
Omdöme utan inbjudan
Logotyp för Civil Service Insurance Society

Svar från Civil Service Insurance Society

Thank you for your wonderful review. We're delighted to hear that you received exceptional service from your very first contact with CSIS.

Providing clear information, prompt assistance, and a straightforward experience is something we strive for, so it's great to know this reflected in your experience.

Thank you for your recommendation and for taking the time to share your feedback. We truly appreciate your support and look forward to being of assistance whenever you need us.

Betygsatt 5 av 5 stjärnor

Very easy to apply for insurance

Very easy to apply for insurance, a bit old fashioned in that you have to apply on paper, although some people may find this easier. The acceptance came through quickly. Not yet had an opportunity to make a claim, shouldn’t have to.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Civil Service Insurance Society

Svar från Civil Service Insurance Society

Thank you for your review and for choosing us for your insurance needs. We're pleased to hear that you found the application process straightforward and that your acceptance was issued quickly.

We appreciate your comments about the paper application form. While many members prefer this option, we understand that it's not everyone. If you'd rather not complete a form, our team is always happy to help arrange cover over the phone.
Thank you again for your feedback. We hope you never need to make a claim, but if you do, we're here to help.

Betygsatt 5 av 5 stjärnor

Was able to get through quickly

Got through on the phone quickly and explained what I required. The customer adviser took me through all of the process and gave an explanation at each stage.
The quote I received was satisfactory and I decided to go ahead with the insurance. At first I requested a monthly payment, but changed my mind after the event and it was not a problem to sort it out.

29 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New customers

Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about OK for us but would have preferred the option for £0 excess (or a minimum claim value).
I guess the acid test will be if we ever need to claim.

4 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful on the telephone

Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual medical problems, eg. High BP, Cholesterol and type 2 diabetes. I found the cost was very reasonable, you can get insurance upto age 79.

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Mandy answered all my questions and was…

Mandy answered all my questions and was well informed about the product.
The whole experience of buying insurance by phone was quick & easy

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Civil Service Insurance Society

Svar från Civil Service Insurance Society

Thank you for taking the time to leave a review. We're delighted to hear that Mandy was able to answer all your questions and provide clear information about the product.

It's also great to know that arranging your insurance over the phone was a quick and easy experience. We pride ourselves on providing a personal service and making the process as straightforward as possible for our members.

Thank you for your feedback. We're always striving to provide a 5-star experience, so if there's anything we could have done to make your experience even better, we'd love to hear from you.

Thank you again for choosing CSIS.

Betygsatt 5 av 5 stjärnor

Very easy to join

Very easy to join. Love the fact we don’t have to answer a large number of often stupid or repetitive questions. Perfect for those of us of a. Retain age who, though still generally fit and active, do take the odd prescription medication.

14 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good service and fair price

The website was easy to use and I obtained a promising quote for home and building insurance. When I phoned the wait was quite long but worth it, the staff member Hannah was helpful and purchase was completed over the phone. This made me feel more confident, we had been with our previous insurer for over 20years and were no longer able to afford the premium.
The premium seems to be a good price and we are pleased to use this company.

21 juli 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer