We have been dealing with the same Consultant with this Company for quite some years. She has always looked after us very well and any queries/issues we have had have always been responded to on a tim... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t use them! The staff disappear quicker than your money. We lost over a grand because they booked our accommodation before they should have & didn’t tell us! When we cancelled the cruise…over 6 mo... Se mer
Really well priced with excellent, fast customer service. I loved that they were able to tweak packages to suit exactly what I needed. Michael Moore was our agent again and he is fantastic. Was able... Se mer
Our booking experience with Cruise 1st was great. From the start, our travel consultant Karen was so helpful and friendly. We booked a Cruise 1st Princess Cruises package, including flights, cruise... Se mer
Företagsinformation
Informationen kommer från olika externa källor
All of the best cruise deals from all cruise lines such as Royal Caribbean, NCL & Celebrity Cruises only from Cruise 1st Australia
Kontaktuppgifter
Blue Street 15, 2060, North Sydney, Australien
- cruise1st.com.au
4,2
Bra
27 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Do not use cruise 1st had my money not…
Do not use cruise 1st had my money not interested in customer service sorting out my inquiry royal Caribbean price promise guarantee lower price speaks to travel agent who don’t want to know you. First time cruise and last time I be going and booking with them.
23 augusti 2022
Omdöme utan inbjudan
Rude staff and inaccurate information
Over the years I have booked many cruises both in Australia and overseas with Cruise1st but after my telephone call with them today I will never use them again. The woman I spoke to was very rude and condescending and continually spoke over the top of me. She gave me lots of false information and when I told her that the information she had just given me was in complete contrast to an email I had from Cruise1st 4 months previously she said that wasn’t her problem as she hadn’t sent the email.....Really . Never again.
1 mars 2021
Omdöme utan inbjudan
Not booking with Cruise1st Australia…Not booking with Cruise1st Australia ever again!
Not booking with Cruise1st Australia ever again. I know that they have definitively been refunded my deposit by the Cruise line. That happened in September 2020 but am yet to receive my refund from Cruise1st Australia as of today 17 December 2020 and still waiting! They just don't want to refund it and keep delaying with their excuses. DISGRACEFUL!! Over the years I have spent a lot of money through Cruise1st, but after this experience I will not place another booking through your organisation. Plenty of companies out there that would be happy to accept my bookings!
17 december 2020
Omdöme utan inbjudan
Appalling service
I'm appalled at the lack of customer service of this company. Still waiting on refund from cancelled cruise in April. I understood they would be inundated and waited patiently for the initially advised 12 - 15 weeks then was advised by the cruise company they had refunded our fare in July! This borders on theft, in my opinion. I will never use this company again, even though until now I was a frequent customer.
12 september 2020
Omdöme utan inbjudan
Not Happy
We are not happy with Cruise 1st Australia as we were given inaccurate information and empty promises. We were forced to cancel the booking and losing our $800.00 deposit with the Cruise line. We were promised a drink package for 2 which was later removed from the deal (after the deposit was made) and we were booked on the late dinner sitting without our knowledge or approval. Not impressed.
11 november 2019
Omdöme utan inbjudan
We have booked with Cruise1st three…
We have booked with Cruise1st three times now and while we did get good prices, the service is patchy. It is hard to contact them and sometimes they just don't call back.
The main thing to watch it when you book your booking confirmation includes all the inclusions such as OBC and gratuities. Each time we have had to chase this up and have it fixed. They were nice about it, but this is annoying.
Also, their booking site can show offers and prices that you can't actually book as the inclusions drop off as you continue to book.
I'd really like them to improve their service and efficiency. YMMV
14 september 2019
Omdöme utan inbjudan
Excellent service and communication
Excellent service and communication, thanks Dev
3 juni 2019
Omdöme utan inbjudan
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