Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,7
8 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I strongly suspect this site is stealing photos and content from real designers and scamming customers with poorly written or no patterns. I have seen several patterns on here from designers I know, with no credit given and no mention of their names. Do not buy from these rip off merchants.
Ordered a couple of things now. A wicked craft box and wool. Both lovely quality. I’m not sure why they have had bad reviews. The customer service was a bit slow to respond to an email but they did get back to me and were friendly. The yarn is so soft and I will enjoy using it for some of their patterns.
The product I purchased (a yarn bowl) was defective and I cannot even get a response from the company to arrange for a refund. They don't appear to care at all about customer service, nor do they understand a consumer's legal rights.
If I could give 0 I would. I purchased their advent calendar. I never get myself something soo expensive but had a year of it and thought I’d treat myself. The quality was shocking. The item was damaged and faulty. When contacted they sent me out another damaged box. Contacted again and was promised a partial refund which never came. I had to claim back from PayPal. Avoid them at all costs. The yarn quality is cheaper than Poundland (dollar store) crap that is IMPOSSIBLE to crochet with. What a disappointing way to end a crap year :(
I bought their expensive advent calendar for my wife and she has done nothing but moan at the poor quality the wool is.
Then I ordered just over £50 worth of items off them to get the free gift, never received it they have told me I had to put it in my basket at checkout which I did but they wanted me to pay for it so I removed it from basket and never received it.
It’s the wool warehouse for my wife presents in future
I signed up for their subscription boxes which I don’t think are value for money. I’m trying to cancel my subscription and the response from customer services is non existent. Posts are removed from social media too as they don’t want people to know how difficult it is to cancel.
Purchased a subscription as I enjoy crochet and thought it would be good to enable me to widen my skills. Very expensive for repeated items patterns that I won’t use all in all a disappointment
It all seems very friendly on the surface, but customer care is non existent. I purchased something from them, one part of which was damaged. When I contacted customer service about it, their reply was "tough". No offer of a replacement of any kind. They've just left me hanging with a faulty item and are not prepared to do anything about it at all. Be very careful when buying from these people. If it arrives damaged you won't get any sympathy or recompense from them whatsoever.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
