Outstanding service from Crib Goch Outdoor. Quick and helpful replies to my emails enquiring about availability of the rucksack, and a prompt "in stock now" notification, followed by effectively insta... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service second to none - I rang with a query about an item I was about to order, the salesperson knew the item & was able to answer immediately. Great price, the item was sent the same day vi... Se mer
Företaget har svarat
Found this company by accident and I ordered my first paramo jacket back in November quick delivery brilliant service and price compared to other outlets so I just ordered my second paramo .They dispa... Se mer
Företaget har svarat
Very helpful friendly response when I phoned to discuss delivery before I placed my order. Order was then delivered on time as advised.
Företagsinformation
- Friluftsaffär
- också i
- Löparbutik
Skrivet av företaget
Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)
Kontaktuppgifter
58 High Street, LL55 4EU, Llanberis, Storbritannien
- 01286 870777
- customerservice@cribgochoutdoor.com
- cribgochoutdoor.com
4,9
Utmärkt
497 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Buffalo Special 6
Very quick and user-friendly and also a good price on the item ordered
16 april 2026
Omdöme utan inbjudan
The website was simple to navigate and…
The website was simple to navigate and proved easy to purchase what I wanted. Delivery was good, and the item was very competitively priced. All in all a good experience.
5 april 2026
Omdöme utan inbjudan
If I could give this company zero then…
If I could give this company zero then I would. I sent some shoes back and requested a refund. They falsely claimed that I had worn them outside, which is an outright lie. They refused to refund my money. When I rang, the customer services team were rude and dismissive. I feel scammed by this company and will be taking it further. Avoid at all costs.
23 april 2026
Omdöme utan inbjudan
Svar från Crib Goch Outdoor
Hi Kate,
Thanks for your review.
Unfortunately we cannot accept used / dirty footwear. As stated in our returns policy items must be returned "in its original condition from when it was purchased". The shoes you sent back were dirty, which is why they could not be refunded, as we cannot resell them.
Now the case is closed with Paypal your shoes have been returned to you.
Crib Goch Outdoor
Super fast postage and great product…
Super fast postage and great product for a great price!
22 april 2026
Omdöme utan inbjudan
Great prices and speedy delivery
Great prices and speedy delivery, very impressed!
13 april 2026
Omdöme utan inbjudan
Great product- I always wanted a Buffalo hood
Great product- I always wanted a matching hood for my Buffalo shirt. And finally, the hood happened to be in tje sales, in the right colour and size.
Such an improvement!
19 april 2026
Omdöme utan inbjudan
Great customer service
Great customer service, quality products and good pricing.
6 april 2026
Omdöme utan inbjudan
Good pants
Good pants, arrived on time
Good price from a small local company
10 april 2026
Omdöme utan inbjudan
Prompt service
Prompt service. Unfortunately item did not suit me. Returns system with royal mail qr code was a nightmare, but refund was handled promptly.
10 april 2026
Omdöme utan inbjudan
Order dispatched and delivered…
Order dispatched and delivered promptly. Very pleased with the service and quality and price of the products at Crib Goch. Will definitely use them again 🤗👍
1 april 2026
Omdöme utan inbjudan
Did what it said on the tin
1 april 2026
Omdöme utan inbjudan
Great product
Great product, promptly received and glad to support the smaller independent stores. Thank you and I will definitely be looking to purchase from Crib Goch Outdoor again in the future!
22 mars 2026
Omdöme utan inbjudan
Prompt
Prompt. Well wrapped. Delivered with care. Last and not least a superb price.
Of course it goes without saying that the item was “First class”. Will definitely use again.
22 mars 2026
Omdöme utan inbjudan
Excellent service, friendly staff, and great advice
I needed some outdoor equipment and specialist boots for my wife and me. I had heard many good things about this shop, but I had never visited it before.
The atmosphere was pleasant, and the staff were friendly and knowledgeable. We received excellent advice and bought everything we needed.
Simply excellent service.
14 mars 2026
Omdöme utan inbjudan
The knife didn’t look good in what it come in.
The knife didn’t look that good and what the knife come in wasn’t great.For what it cost I was expecting something better!
17 mars 2026
Omdöme utan inbjudan
Svar från Crib Goch Outdoor
Hello, I am sorry to hear that this products packaging wasn't how you expected it. Although we can choose what to stock in our stores we have no control over the brands packaging.
The Knife like a lot of knives from larger brands now come in branded blister packs. Brands have chosen to package their knives in this way to reduce injury to staff and couriers, and customers in store.
Please reach out directly with what you were expecting and we'll happily pass on your feedback to the brand in question.
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