Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a fl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliantly insightful they have an action plan for your debt and they will help you step by step to recover your credit score to what it should be
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EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple time... Se mer
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I had a good experience with Credit Engine. The process was simple and easy to understand. The application was quick, and I received updates on time. It helped me manage my credit better. I would reco... Se mer
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Företagsinformation
Skrivet av företaget
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Kontaktuppgifter
Storbritannien
- creditengine.co.uk
4,3
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolute subscription trap
Absolute subscription trap. I’m on a very limited income, and would never knowingly sign up for a subscription that charges me £19.99 to essentially do nothing.
Edit: they have agreed to refund one of the 19.99 payments. I’ll update my review when i receive it.
16 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Seth,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Nice Website
It is a very good website. You get an overview on your credit score with some help to improve it. I recommend using it for a long time to really see the result.
15 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Ange,
Thank you for your fantastic 4-star rated feedback!
We're so pleased to hear that you find the website very good and that the credit score overview and improvement help are useful.
Kind regards,
The Credit Engine Team
Quick and clear
15 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Rose,
Thank you for your 5-star review!
We're glad to hear that you found our service "Quick and clear."
Kind regards,
The Credit Engine Team
It was straight forward
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
15 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Steph,
That's wonderful to hear your experience!
We aim to make the process as quick and effortless as possible.
Kind regards,
The Credit Engine Team
Very excellent
14 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Altin,
Thank you for your excellent 5-star review!
We're delighted to hear you had such a positive experience.
Kind regards,
The Credit Engine Team
Good honest company give me a refund…
Good honest company give me a refund when I realised I’d been paying without knowing
14 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Alex,
Thank you for your 5-star review!
We are pleased to hear that we were able to process your refund promptly and resolve the issue for you.
Kind regards,
The Credit Engine Team
This is an amazing place and I would…
This is an amazing place and I would totally recommend to anybody !
Very helpful
14 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Jade,
Thank you for your 5-star review!
Kind regards,
The Credit Engine Team
Svar från Credit Engine
Thank you for your 5-star review!
Kind regards,
The Credit Engine Team
I recently had an experience with…
I recently had an experience with Credit Engine and overall I found the process very simple and user-friendly. The application was clear and didn’t take long to complete, which is really important when someone needs financial help quickly. I also liked that everything was explained in a straightforward way, without complicated steps.
One thing that could make the experience even better would be more regular updates during the process, so customers always know what stage their application is at. Aside from that, the service felt professional and reliable.
Overall I think Credit Engine is a helpful service for people who need quick financial support, and with small improvements in communication it could be even better in the future.
13 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Thank you for your fabulous 5-star review!
We're pleased you found the application process simple, user-friendly, and clearly explained, reflecting our priority of quick, straightforward support.
We appreciate your suggestion for more regular updates. We understand the importance of keeping customers informed and are committed to improving communication in this area.
We are glad you found our service professional and reliable.
Kind regards,
The Credit Engine Team
It was easy to cancel with them after i…
It was easy to cancel with them after i finished with what I wanted. After cancellation , I still had access to their features for a bit longer.
10 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Jayden,
Thank you for your excellent 4-star review!
We're glad to hear that the cancellation process was easy for you and that you found the extended access helpful.
Kind regards,
The Credit Engine Team
Charged me 20 quid for a service I…
Charged me 20 quid for a service I didn't want or reslise I signed up for. No human on the contact number. No email. Absolute crooks. Predatory design.
9 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Joseph,
Thank you for your time; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Svar från Credit Engine
Dear Stephanie,
Thank you for the wonderful 5-star review!
We are so pleased to hear that you found the process easy and our team helpful.
Kind regards,
The Credit Engine Team
Good
Good user experience. Very helpful and quick response from customer service
11 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Carys,
Thank you for your excellent 4-star review!
We're so pleased to hear you had a good user experience and that our customer service team was helpful and quick to respond.
Kind regards,
The Credit Engine Team
Seems a great way to build and manage…
Seems a great way to build and manage my credit score, yes, fantastic so far.
11 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Thanks for a great 5-star review!
We're thrilled that you're finding our service a fantastic way to build and manage your credit score.
Kind regards,
The Credit Engine Team
Svar från Credit Engine
Dear Abbygail,
Thank you so much for your 5-star review!
We're delighted to hear that you found our response helpful. We appreciate your recommendation!
Kind regards,
The Credit Engine Team
Svar från Credit Engine
Dear Paul,
Thank you so much for your 5-star review!
We're glad to hear that you found the process so easy.
Kind regards,
The Credit Engine Team
That was a great experience with…
That was a great experience with talking to people of credit engine, I particularly want to mention a huge thanks to Natasha for understanding my situation and giving a solution for the problem in a satisfactory way . And thank you so much.
10 mars 2026
Svar från Credit Engine
Dear Abhilash,
Thank you for sharing your positive experience!
We are delighted to hear that you had a great experience with our team and that Natasha was able to understand your situation and provide a satisfactory solution.
Kind regards,
The Credit Engine Team
Easy to understand and simple to find…
Easy to understand and simple to find what your looking for
10 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Oli,
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you found everything easy to understand and simple to find.
Kind regards,
The Credit Engine Team
Svar från Credit Engine
Thank you for your fantastic 5-star feedback!
We're delighted to hear you found our service "very detailed and resourceful."
Kind regards,
The Credit Engine Team
I have tried to cancel by logging into…
I have tried to cancel by logging into my account but it will not let me. I want to cancel as you have nothing to offer me. Let’s see if you cancel my free trial within the 7 days.
9 mars 2026
Omdöme utan inbjudan
Svar från Credit Engine
Dear Ian,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.