CREATE Fertility Omdömen 

Dreadful care - this is a factory. Impossible to speak to a doctor, no one answers the phone, reception staff are rude and obnoxious, I was given the wrong medication and no one noticed until I questioned it, I ended up having a procedure that turned out not to be necessary. The whole experienced was harrowing and I felt like I was treated like a piece of meat.

Words cannot express our gratitude to Create Fertility. We had been trying for several years and when we decided to go privately, we came across your Clinic.

From the very first moment we stepped into the Clinic we felt a wonderful positive energy. The love, care, and support from the doctors and nurses were unmatched right from our first consultation to the final appointment.

We were treated by Dr. Kulkarni. His exceptional guidance and the treatment we received under his care blessed us with our precious baby! Dr. Kulkarni is surely our miracle doctor. We can never forget this life-changing experience. A heartfelt thank you to Dr. Kulkarni and all the doctors and nurses for giving us our bundle of joy.

Today I had my embryo transfer at the clinic, and I would like to express my heartfelt gratitude to the entire team. Everyone was incredibly kind, respectful, and caring. Thank you from the bottom of my heart for your warm welcome, professionalism, and sincerity throughout this important journey.

I would also like to give special recognition to Leanne, Noveline, and Dr. Ivanka. They were absolutely wonderful, supportive, and compassionate. Their care and dedication made me feel comfortable and well looked after.

Thank you all for the excellent service and support.❤️

The worst unregulated company, You are nothing but a number and they are just after your money,

They just after the money, they dont care about you or your issues or your fertility its all money masked under “ care”. They lost my payment the whole department couldnt find it, then they wouldnt let me go ahead until i paid. Im stil unsure on what to do tomorrow but im going to start meds anyways an hope for the best, i got ignored, they gave me stress, so if ur thinking of treatment find somewhere else. They wil reply to this email that theyr going to sort it out but watch nothing happen its jus to look good. Iv paid my whole treatment inc meds inc storage and they stil chasing me for payment n wont give me any further help til i apparently pay it again.

The experience was excellent, the staff were very kind and so helpfull during the whole procedure, I would definetly recommend

This place doesn't know how to respond to emails whether you are awaiting test results, want a refund or chasing up s complaints update. Absolute diabolical

Wonderful service and staff. Go above and beyond. Person centred care, informed and supportive. Thank you so much

A very good experience from the beginning. I visited the Southampton and Raynes Park clinics. All the staff are welcoming and are genuinely caring in what is naturally a very stressful and nerve wracking time.

The whole team at Create Cardiff and Bristol are warm, welcoming, friendly and supportive. Having had a negative experience with the NHS, we took the plunge and went with create. I could not be more happier with the whole team that supported us. The care and dedication that they pour into their clients is unreal. I will forever be grateful for their time, effort and positivity. They will always be a very important part of our story. To the nurses, embryologists, anaesthesiologists, patient coordinators and all other team members that make this happen - a huge thank you from the bottom of our hearts.

Excellent - I would highly to anyone considering IVF.

Dr Roystom and his team were exceptional. They are friendly informative and highly competent.

I have naturally a very low amh and I have had IVF at different clinics in the past where I have never had more than 1-2 eggs collected. Dr Roystom collected 5!

Highly recommend and I am very fussy.

I am writing this as a mother who is absolutely heartbroken watching my daughter go through such unnecessary distress during an already emotional and sensitive time.

Following the breakdown of her relationship, my daughter made it clear that all matters relating to her IVF treatment and embryo storage were to be dealt with directly through her only...which was agreed by the clinic. Despite this, the clinic contacted her former partner regarding payment recovery, even though the annual embryo storage fee had already been paid by bank transfer in December.

On 15th March, my daughter was then informed that her eggs would be destroyed after 25 days. Since receiving this devastating news, she has struggled to get answers or proper communication from the clinic despite making repeated attempts to contact them and submitting a formal complaint.

The emotional impact this has had on my daughter has been enormous. Fertility treatment is deeply personal and sensitive, and no patient should be left feeling frightened, ignored or unsupported in this way. As her mother, it has been heartbreaking to witness the stress and anxiety this situation has caused her.

We are still waiting for proper answers and accountability regarding the handling of her confidential information, the payment errors and the threats to destroy her eggs. The lack of communication, compassion and professionalism has completely destroyed our trust in this clinic.

I am holding my 8 weeks old gorgeous baby girl as I write this review. This wouldn't be possible without all incredible people that work for Create.
Last week we took our baby girl back to the St Paul's clinic, to show her where her life has started and to thank the staff who were behind this miracle. It was a very emotional moment for us to go back to the place where we spent many hopeful hours. Back then Create staff were with us each step of the way always very supportive, caring and ready to answer any of our concerns. I was a very anxious patient and the Create team always were patient with me explaining, comforting and finding the right words to soothe my anxieties. We did 3 IVF cycles and our baby girl was born from the first attempt (!) of frozen embryo transfer.
During our visit, we had a chance to meet not only doctors, nurses and reception/administration staff who were part of the process, but also the embryologists who work in the laboratory creating these miracles. Special thanks to Mario Terribile - laboratory manager and his wonderful team - Dipika, Easwarya, Triantafyllia and Marta. As Mario joked they were the first babysitters of our little girl, when she was only a bundle of few cells. We are so grateful for their pristine work and for helping to make our dream come true.
We highly recommend Create and would give them 6 stars if possible.

I used Create/ABC for my egg freezing at 34 years old. From the first consultation through to surgery the service was amazing. Extremely attentive nurses and really reasonably priced.

My sister also did IVF here and had a successful pregnancy.

Highly recommend!

Kind, thoughtful and effective care. Lots of different options with doctors willing to support and assist you on whatever path your journey takes.

We are deeply grateful to the entire medical team and to Dynah for their outstanding care and support. From the very beginning they showed remarkable attention to detail, explaining every step clearly and thoughtfully. Diana stayed in close contact with us throughout the process, always prompt and compassionate, answering every question — including follow-ups — and guiding us through difficult moments. Their professionalism, persistence, and genuine commitment to our care never wavered; they truly never gave up on us. Thanks to them we felt heard, supported, and confident at every stage.

Great experience! I’m a terrified of needles and being a patient they were amazing! I after a frozen transfer had a lot of bleeding and they were so supportive of all of this got me into scans the same day! Amazing team!

I have a severe needle phobia which makes a difficult and emotional experience a lot more difficult. Create have been so supportive throughout. I found a way that made blood tests more manageable and they have always accommodated my needs.
It’s been a long, complex and difficult journey but we have found the support and communication from create to be great. We have embryos in the freezer with them and, if we are lucky enough, would want to extend our family using create again.

I WOULD NOT RECOMMEND Create fertility what can I say I went into create fertility thinking I was going to get the help I needed for trying for 20 years with no luck and emotionally stressed. I would not recommend Create Fertility due to the fact I explained to Dr Filex & Jo what I was going through I met them both on my first day. I explained all the health issues I had and I was dealing with currently also what treatments I had and what tests I had done. Dr Filex reassured me I was at the right place & they can help me with my infertility issues will look into it during this IVF process I felt comfortable at first and Jo went through the procedures & the 3 cycle package which I found was reasonably good and affordable. My first cycle was great no issues had 10 cell embryo but as going into second cycle I had to pay for the medication & was asked to pay for ICSI which I assumed was all included in the 3 cycle package but as the treatment went on this was not the case. This put me under a lot of stress as I had to start looking for funds to pay for meds. Dr Filex up the medication but this didn’t make any difference to my cycle as I had no embryos this was so heart breaking. My emotions were very high I didn’t know what was going on. I spoke to Dr Filex regarding this but was told it ok it happens we’ll keep the same protocol & again I had the same 1 embryo not great quality 6 cell which they ended up transferring which i knew wasn’t going to work. I was seriously stressed at this point as I was paying extra on top of the original 3 cycle package which I wasn’t sure on and could not afford I was left confused and stressed so spoke to Dr Filex to make sure that we checked everything and did everything to insure that this embryo got the best it can. Unfortunately as I went into for the last cycle to find out Dr Filex had left so I was not happy as she was the one I spoke about the plan we agreed. My linening was checked once no blood test had been done to insure I was ready for a transfer. I asked the question was told it’s ok all is fine. Then 1 day after transfer to be told let’s do blood test then to tell me my progesterone levels are not where they want them to be. I felt I was let down this time I felt there wasn’t enough done to insure all checks had been not. My only hope failed & I was upset and angry. So many questions in my head still.

So I brought my concerns to Create fertility awareness emailed Jo but the communication has been awful I’m Still waiting on a call! I’m left out of pocket and left with stress to deal with after all this experience I had been through!

I had the most amazing experience with abc fertility. All the staff are so supportive and genuinely care about their patients. I would definitely recommend them to everybody. Thank you so much for everything.