CREATE Fertility Omdömen 

Fantastic experience with Create Manchester.All consultations were prompt and advice provided in detail.

The staff were so professional and extremely helpful at every step of the way.They were so warm and welcoming and helped me feel at ease during the whole process. Would reccomend Create to anyone wanting to try ivf, they made the experience so much less scary.

Everybody is very helpful

Create fertility definitely the best Fertility clinic in the UK. The clinic is blessed with a lot of experience doctors and nurses who are always there to help out at anytime.
We are so happy we made the right choice i will always recommend Create Fertility anytime.

They welcome and how the staff spoke with us was very professional 👏

It is great and helpful to me and very supportive staff

Honestly,I have a great experience from this clinic.All of the staff was so kind with me. The service was great so I really recomment for this clinic for others.
Thank you for perfect service.

From start to finish, our experience of Create and all of the team we came into contact with was fantastic. Everyone was so professional, yet warm and friendly. Everything was explained in a way we could understand. All queries were responded to quickly. What really shone through was how positive everyone was. Our chances of success were slim and while we were made aware of this, conversations were always focused on a positive outcome which shifted our mindset. The egg collection was smooth and I felt so well cared for. The transfer was a great experience, I loved how my partner was included - it felt fun!
The outcome of all of this? Success first time! Our baby girl is five weeks old and we will forever be grateful to Create for making our dream come true.

The nurses are all very compassionate and knowledgeable, Stacey who does the bloods is very good and very patient with you.
The reception staff are lovely and good at thier Job. They keep to thier word and follow things through. The Doctors are all very professional at all times and keep you grounded they will always be honest with you. Sometimes it's not what you want to hear. I have complete trust in the advice and process.

I had a good experience with fertility team all of them they are very kind but unfortunately I got negative results this morning 😢 I will advise all couples who wants to do IVF they come to the create fertility

They took great care of us during treatment and we were lucky enough to be blessed with a beautiful baby girl.

Overall I am happy with the care with create Wimbledon but there are a few things I feel could be improved. Staff are friendly and welcoming but I have left a few appointments feeling uninformed with upsetting news. The communication can definitely be improved. Dr Rostom has saved the day on this providing much more information and answering all of my questions and giving me lots of reassurance along the way. There isn't any continuity with the sonographers so it's difficult to build a trusting relationship and some give me information than others. The communication has improved since the start of my journey though so I do feel I've been heard on this.
This has also been a very expensive experience and through my acupuncture clinic I learnt I could get a prescription and sort the prescription myself for cheaper. This should be offered as information for all clients. This could have saved me a couple of grand so far which is a crazy difference and quite upsetting as I am funding this on my own which is not easy.

Very professional, know there stuff. First round for us perfect baby girl. Couldn’t be happier.

CREATE from start to finish have been exceptional in their care. We have been with them for a couple of years. Through the lows where things didn't turn out as desired, they were supportive, caring and brilliantly compassionate. Eventually we got lucky and got the perfect outcome from our treatment. The staff became as close to us as if friends. Even though its for great reasons we bid them farewell, we did so with heavy hearts. If anyone ever finds themself the misfortune of needing such treatment. You couldn't go far wrong in choosing the amazing CREATE service.

Thanks so much. Just one ciclu amd today i have pozitiv test beta HCG ❤️❤️❤️❤️great clinic

Avoid this farce and a shambles of a company at all costs.
The pain in not conceiving to start of with is such pain and then to go through with this company is atrocious.
It has now been over 1 year and going back and forth numerous amount of times and having to give repetitive information time and time again and to also have over 50 blood tests we have not even started treatment
The miserable people from reception to the consultants at the Birmingham clinic couldn’t care less your just another number
You try and address your issues to the consultants and they don’t want to know. If it were not for my G.P i would never have come to this clinic.
Im so regretting now and having to go through this all again through another company would take another year or so
Don’t really have a choice to stick it
You get spoken to as if your a nobody also with attitude

I started my fertility journey with CREATE in November 2024, and unfortunately, my most recent experience has been deeply disappointing, so much so that it added even more stress to an already highly emotional process.

When I first began treatment (Nov–Jan), the clinic was quiet, calm, and everything felt manageable. But by the time I returned for a frozen embryo transfer (FET) in May/June, the experience was like night and day. The clinic was overcrowded, rushed, and chaotic, and the level of service had significantly declined as a result.

Things began going wrong from the start of this final FET cycle. I was told it would be fine to start my next cycle, but I wasn’t sent my prescription. I chased SIX times before being told I needed to sign a consent form, something no one had previously mentioned. I did that, and still nothing. Then I was told I had to pay my bill, again, no communication. When I finally did receive my prescription, it was with literally hours to spare before I would have missed the critical start date for medication. If I had missed that window, I would have lost a whole cycle.

I wrote to the clinic to express how damaging the poor communication had been for my mental health, at a time when I was already extremely vulnerable but I never received a response. Not even a basic apology. I found this completely unacceptable.

On the medical side, it was just as disjointed. I never saw the same doctor twice, and it often felt like no one had read my notes before seeing me. At one lining scan, the doctor was pressing on my abdomen looking for a follicle, which confused me, as I was doing a medicated FET and shouldn’t be ovulating. She then told me to start ovulation tests. I questioned this because it wasn’t required in my last transfer. Only then did she check my notes and realise I was on a different protocol, after the scan had already been done.

I was initially told my FET would likely be on a Thursday, so I scheduled time off work. The next appointment, a different doctor told me it would actually be Monday. I questioned this, as I believed it should be five days after “day 0.” He recounted (twice), realised I was right, and changed the date to Friday. I’m not a doctor, and I shouldn’t be the one having to spot-check my own care.

All of this left me feeling completely unsupported and distrustful. I knew then that if the transfer didn’t work, I would not continue with CREATE. Sadly, it didn’t work. While that outcome isn’t the clinic’s fault, the way I was treated during this time made a heartbreaking process even worse.

The final blow came when I was informed of the failed transfer via phone, and then received an email from my patient care coordinator expressing sympathy to me and my husband "Adrian." My husband’s name is Robert.

This was my first experience with a fertility clinic and IVF. I chose CREATE mainly because of location, but in hindsight, I wish I had spent more time researching. I would urge anyone else beginning this journey to look beyond convenience and really dig into the clinic’s approach to care and communication.

For me, CREATE fell far short of what anyone deserves during such a sensitive, emotionally intense time. The lack of compassion, consistency, and professionalism made an already difficult journey even harder.

Overall Create has been amazing from egg collection until transfer. However, I feel like I should’ve been given information and option to choose PGTA testing when under NHS funding. Create does not recommend PGTA testing if you are under 35 but you can still have many abnormal embryos under 35. PGTA helps me select which ones to transfer first. In my case, I paid for PGTA after my first transfer ended up in a chemical, resulting my frozen embryos having to be thawed again and this increases risk of damage. Had I been given the PGTA option I wouldn’t need to thaw my embryos twice and third time for transfer in the future. Please do consider informing NHS patients about their options as I really think this is unfair.

My experience with Create Fertility Manchester has been amazing from day one. The staff have been the most helpful and friendly and always there to put my mind at ease and answer any questions that I had. It’s such a lovely clinic and I always felt so welcome and comfortable. I am now 7 weeks pregnant after my first try of IUI, I knew exactly what to expect the whole way through and was never left confused or unsure. The clinic was always quick to ensure I had any medication I needed to help me with my journey. After hearing my baby’s heartbeat for the first time today it just became so real and I can’t thank the staff at the clinic enough for everything they’ve done. I would highly recommend Create to anybody who is wanting to start their fertility journey. Thank you so much!!
Nicole