crazyforewe.com Omdömen 467

TrustScore 5 av 5

5,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was visiting Leonardtown, staying with my daughter and running out of knitting projects when I called in to Crazy for Ewe. Ellen was very welcoming and knowledgeable and helped me choose wool (a Co... Se mer

Betygsatt 5 av 5 stjärnor

I don’t live local, but still enjoy your shop. Your selection of yarns is broad, colorful, and unique. Staff is always friendly. Thank you!

Betygsatt 5 av 5 stjärnor

I appreciate the high quality yarns and lovely, beautifully designed patterns available at Crazy for Ewe. As a serious knitter interested in expanding my skills, Crazy for Ewe is a wonderful, friendl... Se mer

Betygsatt 5 av 5 stjärnor

Wonderful shop! Learned a great deal from the owner’s knowledge on pairing yarns (Noro Magazine #25). J’adore cette boutique pour son choix et sa rapidité à livrer. Ellen la propriétaire a un im... Se mer

Företagsinformation

  1. Garnaffär

Skrivet av företaget

Contemporary yarn shop with a warm empowering vibe. Focus is on creating a stylish handknit wardrobe you're proud to wear.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

467 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Poor communication

Overall, I’m disappointed with my shopping experience at Crazy for Ewe. I don't have a local yarn store, so online shopping is my only option. I had been eyeing a couple of cocoknits kits for a while, and this store was the only one I found stateside with them both in stock. Or so I thought. After a couple of days had passed since placing my order, the website boasted same-day shipping, I reached out to the shop’s owner to inquire about its status. Only then did she inform me that one of the kits was out of stock, and she had to order it from the supplier. It would have been nice had she initiated the communication, but whatever. Things happen. She also didn't mention anything about the other kit I ordered. This will be important later. So, I waited another week or so for my order to ship. When it arrived, the kit that was in stock was opened (resealed with Scotch tape) and contained an expired item. Nowhere on the item’s sale page was it described as anything other than brand new. When I brought this to the owner’s attention, she insisted that the kit, now discontinued, wasn’t used, just opened and that the newer version came with fewer items and was $20 more. So, I could either return it at my own expense, or she could send me a new bottle of wool wash to replace the expired one.
I had half a mind to return the entire order, but I did not want to spend additional money on an order that had already cost me $200, so I opted for the latter. Yet here I sit; nearly a month has passed since I placed the order, and I have not received the replacement item. And yet again, the owner hasn't reached out to explain the delay. I wouldn’t have written this negative review if she had been forthcoming and offered better customer service. The shipping delays and opened-boxed kit wouldn’t be issues had she just told me about them upfront. This was my first time shopping at Crazy for Ewe, and it will likely be the last time, too.

4 juli 2024
Logotyp för crazyforewe.com

Svar från crazyforewe.com

Hi Rosa, I'm so sorry for the confusion on this order. The Sweater Care Kit you ordered has been discontinued, and the only one we had left was one that had been opened, but never used. It was not on display, only opened t photograph. I absolutely should have reached out to explain the situation before shipping. I typically do exactly that, for instance if an item is unavailable or there is a dyelot mismatch.

To make it worse, the task of sending you a replacement wool wash out right away was lost in our internal communication, and I apologize for that.

The service you received was not up to our normal standards, and I apologize. We really do pride ourselves on our service, and I would like to make it up to you. I have sent you a $75 gift card and would be honored if you would give us another chance.

Warmly,
Ellen

Betygsatt 5 av 5 stjärnor

Crazyforewe.com came through for me

Crazyforewe.com came through for me. I ran out of yarn with only a few more rows left. I was able to find the yarn I needed at a good price and fair shipping rate. They shipped it so fast and I was able to finish my project with only a small delay!

30 april 2024
Betygsatt 5 av 5 stjärnor

If I could hop on a plane right now I…

If I could hop on a plane right now I would so I could give the folks at CFE a big hug for sending me my beautiful Noro yarn so quickly and carefully. Love, love, love.

11 juni 2024
Logotyp för crazyforewe.com

Svar från crazyforewe.com

You are so welcome, Karen! Maybe we'll see you one day!

Betygsatt 5 av 5 stjärnor

These Olive Needles are just beautiful

These Olive Needles are just beautiful. I couldn’t be more pleased with the product. They are so pretty I just want to look at them. LOL. Quality service. So thoughtful. Thank you so much for the YouTube review. I would not have known about them otherwise.

24 maj 2024
Betygsatt 5 av 5 stjärnor

2024 LYS Day shawl kit

I ordered the 2024 LYS Day shawl kit online (Tea Time fibers?). The kit arrived so quickly- just a couple of days! And I had instant access to the pattern download. The kit was exactly as pictured and described (colors, feel of the yarn, etc.). The quality of the yarn is incredible. It is beautiful and soft. The customer service was amazing! I would highly recommend shopping at Crazy for Ewe for all of your knitting needs.

27 april 2024
Betygsatt 5 av 5 stjärnor

I am a newbie to crazy for ewe and I…

I am a newbie to crazy for ewe and I have really enjoyed the YouTubes. Very educational. Learned recently about using cotton-based yarns and also knitting swatches in the round. There seems to be something new to learn all the time.

2 april 2024
Betygsatt 5 av 5 stjärnor

CFE is a place for anyone interested in knitting.

CFE is a place for anyone interested in yarn and all things knitting. Ellen and her team can peak the interest of many styles or projects of knitting. Ellen is a fantastic teacher and has YouTube videos, classes, retreats and blogs. The shop has a great selection of yarn, supplies, and novelties. I live on the other side of the US and find that delivery is quite fast!

4 mars 2024

Detta är Trustpilot

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