I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Refreshingly straightforward and easy to open a new policy. Query via chat dealt with promptly and effectively. Pleased to have found CraftInsure
Företaget har svarat
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Se mer
Företaget har svarat
Just called to change the boat over on my policy.The call handler that dealt with my enquiry very quickly and professionally.Many thanks for your continued support
Företaget har svarat
Företagsinformation
Om CraftInsure
Skrivet av företaget
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Kontaktuppgifter
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
Like what you've read?
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple to do
9 maj 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
1st time boater
Easy to complete on line.
Had to phone and received knowledgeable friendly response which enhanced the process.
8 maj 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great quote
Very easy to get the quote and associated information on what was covered. The quote was also competitive .
6 maj 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy and straightforward to take…
Very easy and straightforward to take out my boat insurance with. Have used CraftInsure for years previously, so was an easy decision to go back to them this time.
3 maj 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Straightforward process and good price
Straightforward process and good price. Can't comment on the claims side of things, hope i never do!
1 maj 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
First time I’ve ever got a boat for my…
First time I’ve ever got a boat for my river fishing
Went to craftinsure and found them very helpful and the quote they gave me was very competitive and had no hesitation on insuring it with them
28 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
FANTASTIC SO FAR
I only took boat/trailer insurance with them a couple of weeks ago, but have found their customer service brilliant and immediate responses.
18 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Smooth and easy
23 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Was recommended by the company I…
Was recommended by the company I purchased my boat from. Very easy to do online and competitively priced. Thank you very much.
24 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Efficient and reasonably priced.
The price was reasonable and it was easy to set up - I’ve not had to claim though. That would be the acid test! :)
19 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
This company is a total disgrace
This company is a total disgrace. They have taken money from me to insure my boat, when I read the conditions (thankfully I did) I called them to clarify it and I got a very rude, curt man on the phone with the manners of a pig. I would say stay away at all costs!!!!! I'm away back to my Haven Knox Johnston!!
20 april 2026
Omdöme utan inbjudan
Svar från CraftInsure
Hello Nigel, thank you for taking your time to leave us a review. We truly value your feedback.
Please accept our sincere apologies for the way the call was conducted. The attitude you describe is not in keeping with the level of service we expect our advisors to provide. Your feedback is being taken seriously, and the advisor involved, along with the wider team, will be spoken to so we can reinforce the importance of professionalism, clear communication, and making sure accurate information is given at all times.
I can see that as the agent stated, it does show in the policy documentation regarding the length of vessels we can cover. This can be found online prior to incepting a policy with us, and we provide our policyholders 14 days to read and review this to ensure it meets their needs, in compliance with FCA regulations, we offer a full refund should you cancel within the first 14 days. I can see that your refund is currently on the way back to you, and you should receive this within 3-5 working days.
Thank you again for bringing this matter to our attention and again if you are open to discuss this any further with ourselves, please contact us using below email, and a member of our team will get back to you shortly:
customersupport@craftinsure.com.
Kind Regards,
The Craftinsure Team
Great renewal service
18 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service. Eventually !!
once I got through to a human the service was great. took far too long to speak to somebody
17 april 2026
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.