From first contact through the entire purchase the customer service was top notch! They offer competitive pricing with financing options available as well. Having a dealer close by for any warranty su... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I could not get the actual dementions of the products I wanted as the manufacturer only said it fits with their pipe. When I got it it was for 5" pipe and not 4" like I needed but I made it work. Th... Se mer
Jacob at CozyGlow stoves was amazing to deal with. We had been looking for a pellet stove insert for about a year. We contacted CozyGlow stoves and Jacob was able to get us exactly what we wanted. Af... Se mer
Jacob was absolutely amazing to work with right from the very beginning. He provided tons of information and did all the research for us and took the time to explain and recommend the best products f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cozy Glow Stoves specializes in selling a wide range of high-quality fire-related products, including wood stoves, fireplace inserts, patio heaters, fire pits, and gas grills. As an authorized reseller of top-tier brands, we work directly with manufacturers and distributors to ensure the seamless delivery of their products to our customers' homes, with free shipping in most cases. Our customer support team is available to assist via email: support@cozyglowstoves.com, telephone: 1(888) 323-2699, or live chat during our business hours: Monday to Friday, from 9 am to 5 pm EST.
Kontaktuppgifter
17515 OH-93, 43138, Logan, USA
- 1-888-323-2699
- support@cozyglowstoves.com
- cozyglowstoves.com
4,4
Utmärkt
32 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient customer service
Jacob is very knowledgeable about the products and helped us work through the buying process without fuss or confusion. Any hiccups were quickly addressed and solved by Jacob’s diligence. A very pleasant buying experience. Great customer service.
30 juli 2025
Svar från Cozy Glow Stoves
Thank you, Jane. We hope the new stove brings you lots of warmth and pleasant memories!
Cozy Glow kept me informed about my…
Cozy Glow kept me informed about my order from the beginning to the delivery. The experience could not have been any better. Product arrived in a well protected pallet. Great job thank you.
30 juli 2025
Svar från Cozy Glow Stoves
Thank you, Jonathan. It was truly our pleasure.
Great purchase experience
Communication from the business about delivery time was great. My order arrived as planned and was packaged well to avoid damage. Product pricing was better than competitors.
22 juli 2025
Svar från Cozy Glow Stoves
Glad you enjoyed your experience, Steve. Thank you again for your business!
Chris, Custom home builder
I was Larry of an online company, but they had the best price we could find on a stove. We ended up calling and speaking to the owner, and I cannot say enough good things about this company. The owner personally followed up to make sure that we receive the stove, which arrived within three days. This is a very legitimate professional supplier that I would definitely use again.
19 juni 2025
Svar från Cozy Glow Stoves
Thank you again, Chris. We appreciate the business, and are happy to help at any point again in the future!
Svar från Cozy Glow Stoves
I appreciate your kind words, Matthew! I look forward to doing business again with you soon!
Great Experience (Southeast Ohio)
Jacob the owner came out to the house (45 minute drive) to make sure we got the stove we wanted to replace an old stove from the early 1980's.
26 februari 2025
Svar från Cozy Glow Stoves
Thanks again, Eric!
Satisfaction Guarenteed!
I am 66 years old and have never dealt with a company that cares so much about my satisfaction. Jacob has done everything humanly possible to make sure we are completely satisfied with our new gas fireplace and our new electric log set for our old fireplace. He has been nothing but AWESOME to work with! He gave us a fair price and has literally went out of his way, to over see and make sure that the fireplace was properly installed and in good working order. He is so easy to communicate with and has made our whole experience flawless. I would not want to deal with any one else. Jacob is number one in my book!
23 januari 2025
Svar från Cozy Glow Stoves
It was our pleasure, Paul. I love that you love the new fireplace!
The customer service has been wonderful…
The customer service has been wonderful and because of it I chose to do business with Cozyglowstoves. So far so good. If I have need of parts for my True North TN20 Series A I will be shopping with CozyGlowstoves.
13 december 2024
Svar från Cozy Glow Stoves
Thank you again for the business, Aaron! And for your kind words!
Old Time Service
Good prices, quick shipping and immediate follow-up to assure delivery went well.
28 november 2024
Svar från Cozy Glow Stoves
It was our pleasure, William. Thank you again for your purchase!
Wonderful Experience
Jacob was absolutely amazing to work with right from the very beginning. He provided tons of information and did all the research for us and took the time to explain and recommend the best products for what we needed. Jacob went above and beyond with his personal customer service care. We will ABSOLUTELY use his company again!
13 november 2024
Svar från Cozy Glow Stoves
Thank you for your kind words! It was a pleasure doing business with you!
Great business to work with
Great business to work with. They have the best prices by far on the internet. Fast shipping and product was securely wrapped and packed for a no damage shipment delivery. They also called me to authenticate my online order and confirm everything was legit.
22 oktober 2024
Svar från Cozy Glow Stoves
Thank you for your review, Richard! We are pleased to have you as a customer and look forward to working with you again in the future!
Great selection and reasonable prices.
Great selection and reasonable prices.
Amazing customer service. Jacob is efficient, friendly, knowledgeable and follows through.
Would highly recommend!
19 september 2024
Svar från Cozy Glow Stoves
Thank you so much! We appreciate your choosing us for your home heating needs and look forward to doing business with you again!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.