Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I paid for a course and completed it and was never received my certificate. When trying to call the phone number listed, I was never able to speak to anyone. I left numerous voicemails with no reply over days. I sent three emails with no reply still.
do not leave negative reviews lightly, but this experience has been beyond frustrating and completely unacceptable.
I legitimately purchased and completed a $64 course in October. I received that certificate without issue. I am not disputing that charge.
The problem began when I logged into my account simply to print my previously earned certificate. During that process, I was suddenly charged $199 for a “course completion” fee for a second course that I never enrolled in, never completed, and never intentionally purchased. I did not access modules, complete assignments, or finish any coursework that would justify such a charge.
When I reached out to resolve this directly, I made multiple attempts by email and phone. Every single time, I received the same response — that she was busy helping other customers. This happened at different times throughout the day. There was no real assistance, no proper investigation, and no accountability.
Instead of addressing the billing concern professionally, I was accused of lying and attempting to fraudulently charge back the transaction. That is false. I am disputing one unauthorized $199 charge — not the original $64 course I completed.
What makes this worse is the complete lack of cooperation once a bank becomes involved. When her money is at stake, communication stops. There is no willingness to properly discuss the issue with the customer while the dispute process is active. Rather than resolve the situation transparently, the response becomes defensive and accusatory.
Being a “one woman operation” is not an excuse for poor billing practices, unresponsiveness, or hostility toward customers who question unauthorized charges. If you operate a business and process payments, you are responsible for accuracy and professional communication — regardless of company size.
If you are considering using this site, be extremely cautious. Document everything. Monitor your statements carefully. And be prepared for resistance if you question a charge.
I simply asked for an unauthorized $199 charge to be corrected. Instead, I was accused, dismissed, and forced to escalate the matter through my card issuer. I have come to learn this is a scam site please go else where
This is an absolute SCAM!! Took our $199 for a DWI/DUI course. My relative spent many hours over several days taking the course. We have the receipt and a screen shot of it reading "100% Complete" but we are unable to print a certificate needed for the court. When we called the number, it's just a looping message that does not allow you to record your name and ask for a return call. Emails have gone unanswered. We're trying to get the charge reversed. DO NOT USE THIS BOGUS WEBSITE!!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
