I had to return an item which I left in its original packaging but destroyed the delivery note and outer bag as I very rarely return anything. Usually the sizing and style is spot on. However this re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I had to return an item which I left in its original packaging but destroyed the delivery note and outer bag as I very rarely return anything. Usually the sizing and style is spot on. However this re... Se mer
Företaget har svarat
Great selection of clothes online just wish you had more in our local shop save ordering from online. All the clothes we have purchased have been good quality and a good fit. Definitely recommend to... Se mer
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Very efficient and pleasant. I always use this collection point as I dont trust delivery services Quality great as expected. Orders are always accurate.
Företaget har svarat
I was bitterly disappointed with my last on line purchase of a swishy skirt in camel. The skirt would have been lovely except for the fact it was very,very creased on arrival. I hung it straight awa... Se mer
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Rivendell Garden Centre, Mill Lane, WA8 3UL, Widnes, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just no problems easy to deal with and pleasant experience

Svar från Cotton Traders - Widnes
Fabulous shorts and tee shirt..Good fit...cool cotton..quality finish
Washes very well and retains shape
5 stars.....

Svar från Cotton Traders - Widnes
Great being able to collect at local garden centre

Svar från Cotton Traders - Widnes
I had a email saying they had received my parcel. Once collected from cotton traders in the garden centre it was in good condition. The lady who served me was very pleasant and helpful.

Svar från Cotton Traders - Widnes
Ordered a red all weather coat in the sale. The item was great value for money but unfortunately was too long. Instead of paying to return I took it to my local Cotton Traders in Rivendell Garden Centre Widnes. Clare was extremely friendly & helpful and explained about Click & Collect something I will definitely use from now on. Thank you Clare xx

Svar från Cotton Traders - Widnes
Quality of the clothes wasn’t what I expected, very heavy material for a summer suit! However, the main reason for the 1 star is the customer service by the ladies at Rivendell in Widnes where I picked my order up from. There manner towards me could only be described as extremely rude and to the manager in particularly I was more of a hastle to her! Won’t be returning there again!

Svar från Cotton Traders - Widnes
Staff in Widnes store were helpful, understanding and zealous to help.
Swim shoes on the other hand, for the second time, suffered a “design” fault and were returned.

Svar från Cotton Traders - Widnes
Caters for alternative leg lengths. The trousers in particular are of good quality and wash very well with no shrinkage.
Welcome outlet in local garden centre where orders can be collected easily.staff helpful and friendly.

Svar från Cotton Traders - Widnes
On line order for two sizes of same polo shirt. One turned up but not a good fit , 2nd one failed to turn up due to size not in stock. Store arranged refund for both shirts but had to contact head office to arrange. Ironically, requested size was available in store and at a reduced price. Got there in the end but long winded process. Staff in store very helpful resolving refund

Svar från Cotton Traders - Widnes
Great selection of clothes
Excellent website and easy to order
Efficient click and collect

Svar från Cotton Traders - Widnes
I was very pleased with the way the return goods are treated as I took the Raincoat back to a Garden centre near me and within a day or two I got a message to say the refund would be on my card within 3 to 5 working days which is really good. I was disappointed that the Raincoat I purchased was too big should have got a smaller size as the size was a very good size 16.

Svar från Cotton Traders - Widnes
Good quality clothing .!Excellent delivery which arrived ahead of the date that was said and easy to return . Will definitely shop with Cotton Traders again. Staff at my local garden Centre shop are friendly also

Svar från Cotton Traders - Widnes
I ordered two dresses they arrived very quickly but was small , so I returned them to one of the outlets and was surprised how fast my refund was in my bank

Svar från Cotton Traders - Widnes
I bought clothes for a break away and got the wrong size so I recorded the same items in a smaller size. I didn't have time to return the original items before my holiday so I returned them to a Cotton Traders outlet in a nearby garden centre. I can't believe how easy it was and how well I was treated by the shop assistant. I will be more likely to buy more in future with returns being so convenient.

Svar från Cotton Traders - Widnes
Clare was very helpful and kindly placed an order for us online. Will be able to pick up our order in a week and can try on in the store and return if the jeans do not fit. Very good experience.

Svar från Cotton Traders - Widnes
Good company to deal with and quality of clothes of a high standard. Wash well no shrinkage and very seldom run.

Svar från Cotton Traders - Widnes
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