I use this company a lot. The quality of the clothing is brilliant. When I go to the store at Planters Garden Centre the staff are always really helpful and knowledgeable. They also provide the person... Se mer
Företaget har svarat
Plats
Byt platsPlanters Garden Center, Woodlands Farm, B78 2EY Trinity Rd,, Tamworth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my second purchase of this style skirt manufacturing really good .Fabric a soft cord colour good too. Bought this at sale and a promo code a fantastic buy. This time l did click and co... Se mer
Företaget har svarat
Was served by Tara yesterday in Planters Garden Centre, Frearsley.. I bought a beautiful blouse and whilst I was at the checkout I noticed there was 15%discount online. She consulted the Manager who t... Se mer
Företaget har svarat
Staff members Debbie, who is the store Manager and Tara who is the Team Leader were extremely helpful, professional, patient and friendly. They couldn’t have done more than they did to sort my orders... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Planters Garden Center, Woodlands Farm, B78 2EY, Trinity Rd,, Tamworth, Storbritannien
- 01827 259553
4,6
Utmärkt
125 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I use this company a lot
I use this company a lot. The quality of the clothing is brilliant. When I go to the store at Planters Garden Centre the staff are always really helpful and knowledgeable. They also provide the personal touch that is lacking everywhere these days. This latest shop was online. Great delivery and lovely shirts for my husband. The clothes for both of us are lovely.
4 maj 2026
Svar från Cotton Traders - Tamworth
We appreciate your continued loyalty and are delighted to hear about the brilliant quality of our clothing. It's wonderful that our store staff provides helpful and knowledgeable service, and that you found great delivery and lovely shirts online.
Ease of ordering on line for quick…
Ease of ordering on line for quick delivery to local store and cheerful polite staff on collection of items.
28 april 2026
Omdöme utan inbjudan
Svar från Cotton Traders - Tamworth
We appreciate your positive feedback! We're so happy to learn that you found it easy to order online and that our staff were cheerful and polite.📣💕
Lovely stuff at the right price
Lovely stuff at the right price, thank you P.S the lady was very helpful too
6 april 2026
Svar från Cotton Traders - Tamworth
Hi Dean
We really appreciate your positive feedback; we are so happy you found lovely stuff at the right price, very many thanks for your order and review.
Not happy with quality for Cotton Traders happy with this purchase for Cotton Traders
Not happy with this purchase with the coat being black you could see bits of white wadding on the outer fabric not impressed with the quality of this product (sorry)
4 februari 2026
Svar från Cotton Traders - Tamworth
Hello Susan,
Thank you for your review.
I am sorry to hear that the item you purchased was not to the usual quality you expect from us.
We would welcome the opportunity to raise this with our suppliers.
Please return the item to us for inspection.
I have ensured this is a free return as long as you use either the Royal Mail or EVRi pre paid label included in your order form.
Once returned, a full refund will be processed.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Got what I wanted at the quality and…
Got what I wanted at the quality and price that I wanted, thank you.
19 januari 2026
Svar från Cotton Traders - Tamworth
We appreciate your positive feedback and are so happy you got what you wanted at the quality and price you wanted.
Good quality, true to size, very satisfied.
Our first time ordering from Cotton traders. The items bought were true to size, good quality & the bonus was that they were sale items. Very pleased, would recommend.
8 december 2025
Svar från Cotton Traders - Tamworth
We're happy to hear that the items you ordered were true to size and of good quality, especially as sale items 😀 We appreciate your recommendation and positive feedback.
Always very helpful at Planters Store…
Always very helpful at Planters Store Tamworth, store Manager exchanged item, which was too small, she reordered same item in larger size which I received at home address within a week, excellent service 👍
7 januari 2026
Svar från Cotton Traders - Tamworth
We appreciate you sharing your experience at Planters Store Tamworth. We're happy to hear that the exchange and reorder process was smooth and that you received the item promptly.
Svar från Cotton Traders - Tamworth
We appreciate you taking the time to leave a review. We are happy you received excellent service from ordering and collection.
Store Manager Debbie and Team Leader Tara
Staff members Debbie, who is the store Manager and Tara who is the Team Leader were extremely helpful, professional, patient and friendly. They couldn’t have done more than they did to sort my orders out. I would certainly recommend both ladies. Thanks to both of you.
6 november 2025
Omdöme utan inbjudan
Svar från Cotton Traders - Tamworth
We appreciate your positive feedback! We're happy to hear that the staff members were helpful, professional, patient, and friendly and that they sorted your orders out. We're glad you recommend them, thank you!
Product was as described and helpful staff
Product was as described, trousers - very comfy and with the help of the lady in Planters Garden Centre (Staffordshire) I have the right length. I find it useful to have them delivered to a 'shop' as there is always help and its useful if items have to be returned.
27 oktober 2025
Svar från Cotton Traders - Tamworth
We're happy to hear the trousers are comfy and as described. We're also glad the staff at Planters Garden Centre were helpful in finding the right length and that you find delivery to a shop useful. Thank you for your feedback 😊
Excellent choice of garments for both…
Excellent choice of garments for both men and ladies at very good prices.
2 oktober 2025
Svar från Cotton Traders - Tamworth
We appreciate your positive feedback! We are happy to learn that you found an excellent choice of garments at very good prices for both men and ladies.
Good experience
Unsure what size I needed so the staff here ensured I tried on different styles in two sizes for me to decide then ordered online for me as the store had not got the items in store Excellent service.
29 september 2025
Svar från Cotton Traders - Tamworth
We're happy to hear that our team ensured you found the perfect fit by trying different styles and sizes. We appreciate you mentioning the excellent service you received when ordering online.
products arrived on time and suitably…
products arrived on time and suitably packaged
25 september 2025
Svar från Cotton Traders - Tamworth
We appreciate your positive review and are happy you were pleased that the products arrived on time and were suitably packaged 😄
returns process
had to return an item of footwear as not wide enough. operative was helpful explained returns process and how would be refunded.
3 september 2025
Svar från Cotton Traders - Tamworth
We appreciate your feedback. We are glad to hear that the returns process was explained well and that our team member was helpful with your footwear return.
Would love to have a petite range for…
Would love to have a petite range for women as everything drowns me
1 september 2025
Svar från Cotton Traders - Tamworth
Hello Janet Dunn,
Thank you for taking the time to leave a review.
We are sorry to hear that our current range isn’t suitable for you. We appreciate all feedback at Cotton Traders and I will pass your valuable comments forward to the relevant departments.
We hope that we can meet your needs in the future.
Kind regards,
Mark
Cotton Traders Customer Support
Quality items at the right price staff…
Quality items at the right price staff are always willing to help especially Karen
21 juli 2025
Svar från Cotton Traders - Tamworth
Thank you for your review. We appreciate your positive feedback and are so happy to learn that you find quality items at the right price and that our staff are always willing to help.
After recieving email to say order…
After recieving email to say order ready to collect travelled to collect only for half the other to be able to be collected
The a week later to be informed no longer on stock
Then when returning the first item sales person in the shop said they were nothing to do with cotton traders
Sorry but very poor customer service
14 juli 2025
Svar från Cotton Traders - Tamworth
Thank you for your review. We are sorry to learn about the issues you faced with your order collection and the subsequent stock unavailability. We regret any confusion caused by the store's representative and the poor service you experienced. We'll address these concerns to improve our customer experience.
Svar från Cotton Traders - Tamworth
We appreciate your positive feedback. We are so happy to hear you found our product good quality and the jeans a perfect fit.
Svar från Cotton Traders - Tamworth
Thank you for your review! We are glad to hear you were happy with the delivery.
Took original order back to store to…
Took original order back to store to exchange & bought a pair of ladies pull on denim jeans - the most comfortable jeans ever!
5 juni 2025
Svar från Cotton Traders - Tamworth
We are happy to hear that you found such comfortable jeans during your exchange. Thank you for sharing your positive experience with us; we appreciate your feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.