I was very pleased to receive my order of summer shirts and shorts from Cotton Traders. I was a bit worried buying clothes on-line because of sizing and having the problem of sending everything back... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I was very pleased to receive my order of summer shirts and shorts from Cotton Traders. I was a bit worried buying clothes on-line because of sizing and having the problem of sending everything back... Se mer
Företaget har svarat
Bought some tops in Clarks Village, wore them on holiday, the most comfortable polo shirts I have ever worn, looked on line and ordered some more in different colours Ordering was seamless, delivere... Se mer
The people in the shop, both were extremely helpful, as well as very knowledgeable and most importantly pleasant. I had something to return and had email waiting when I got home telling me, refund is... Se mer
I've got more stylish clothes at a better price than Levis or Wrangler, which I was waring up until now. The zips are good, the material is good and it's a good fit.
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Clarks Village, Unit 15, BA16 0BB, Farm Road, Street, Storbritannien
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was very pleased to receive my order of summer shirts and shorts from Cotton Traders. I was a bit worried buying clothes on-line because of sizing and having the problem of sending everything back but found the sizing accurate and the quality excellent. the package came with a new catalogue so I am busy searching through looking for a few more items for my upcoming holiday.
I am quite happy to award this company 5 stars for my overall on-line experience. Well done Cotton Traders.

Svar från Cotton Traders - Street

Svar från Cotton Traders - Street

Svar från Cotton Traders - Street
Placed an order for standard delivery this morning 6am , I noticed the delivery address was incorrect ( a business address that was no longer there) so at 8am called the customer service team and spoke to an inexperienced CS operative. I asked to change to my billing address for delivery. She asked me to call back in an hour as she couldn’t find my order ref. I suggested she refreshed her screen and she eventually found my order. She then said she can’t change to the billing address but I could collect from a store!!! ( no stores near me) so I said please cancel the order as this delivery will fail . She said it’s impossible to change the delivery address . I asked to speak to a manager and was told they are busy, I suggested speaking to a dissatisfied loyal customer is important so could I have a call back, I was told I can do but they might not call me back.
Sadly this is an appalling service . To add insult the 15% voucher code emailed to me today didn’t work either. I was told that I will only get a refund to my credit card once the parcel has had a failed delivery and returned to CTraders . I suggest that the CEO Nick Hamblin may be interested to see what’s happening at the Customer Service Department . Thank you Jamie for trying to help but your inexperience was not supported by your managers on this CS occasion. I’m a very dissatisfied customer

Svar från Cotton Traders - Street
The shop is now permanently closed!

Svar från Cotton Traders - Street
The people in the shop, both were extremely helpful, as well as very knowledgeable and most importantly pleasant.
I had something to return and had email waiting when I got home telling me, refund is already being processed.
Ordering is easy but disappointed click and collect wasn't available over the Christmas period resulting in missing out on some homewares I wanted to order in the sale

Svar från Cotton Traders - Street
My products were delivered to a store, the service there was very good. The products were fine
Staff at shop in Clarks village Street very friendly and helpful. As I did click and collect I was given the opportunity to choose something from their sale rail for five pounds which was great.
Anything/All that I have bought from Cotton Traders have fitted. The way that they size their clothes is perfect. Other shops their sizing is useless, usually too small. I will certainly use Cotton Traders again
The dress looked really nice on and was very comfortable. I was able to take the one I didn’t want back to a local shop and it was all very easy .
Delivery to my nearest pick up store was quick. Easy to return at store if goods not suitable.
I've got more stylish clothes at a better price than Levis or Wrangler, which I was waring up until now. The zips are good, the material is good and it's a good fit.
C.T ARE THE BEST AT WHAT THEY DO I HAVE HAD A LOT OF INTERACTION AND NEVER BEEN DISAPPOINTED THE QUALITY AND DELIVERY ARE SECOND TO NONE NOT EVERYTHING SUITS ME BUT NOT A PROBLEM TO RETURN AND THE LOVELY CUSTOMER SERVICE LADIES ARE TOP NOTCH THANK YOU
Bought some tops in Clarks Village, wore them on holiday, the most comfortable polo shirts I have ever worn, looked on line and ordered some more in different colours
Ordering was seamless, delivered promptly
Had goods delivered to the branch and collection couldn’t have been easier thanks to the wonderful staff.
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