I ordered an item on line which did not fit. I was able to return it to the nearest Cotton Traders store where the assistant was extremely helpful. She suggested that I feel free to browse whilst sh... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I ordered an item on line which did not fit. I was able to return it to the nearest Cotton Traders store where the assistant was extremely helpful. She suggested that I feel free to browse whilst sh... Se mer
Företaget har svarat
I love the sensible range of your clothing, which is ideal for my lifestyle. I wear things out outdoors, but still like to wear cotton, in co-ordinated colours, and rely on buying these from you. The... Se mer
Företaget har svarat
I ordered a Windermere 30" coat in my local store last week. I was told it would arrive today. I never heard anything at all and couldn't contact the store, as I dialled the wrong number! I phoned cus... Se mer
Företaget har svarat
Well my experience online was not brilliant to start with, hence I thought I would write this. I had bought stuff in store and was delighted with it. But on buying stuff online on clearance, I wa... Se mer
Företaget har svarat
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
High Street 168-172, PH1 5UH, Perth, Scotland, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good buy very comfy to wear.Also a really good fit.Washes very well

Svar från Cotton Traders - Perth
Love the product. Also v easy to return/ purchase through shops as well as ny post.

Svar från Cotton Traders - Perth
excellent customer service, refunded promptly when trousers returned to shop, friendly service, good quality at sensible prices, thank you cotton traders.

Svar från Cotton Traders - Perth
The jeans I bought were too dark, I took them back to local store and got a refund quickly

Svar från Cotton Traders - Perth
bought trousers on line to try for correct fit - it was so easy to return the wrong size. staff were very friendly and helpful

Svar från Cotton Traders - Perth
Very helpful and friendly staff when making the purchase and later when it had to be returned.
Being only 5ft in height the garment was too long, apart from that sizing was good.

Svar från Cotton Traders - Perth
I love the sensible range of your clothing, which is ideal for my lifestyle. I wear things out outdoors, but still like to wear cotton, in co-ordinated colours, and rely on buying these from you. The deliver to store option is great. And the discount codes always prove tempting!
Am delighted you have opened a store at Perth and will visit often.

Svar från Cotton Traders - Perth
Speedy service and refund for one of the items I ordered online. It is great having Cotton Traders back in our town, again, as I can drop in whenever I want. The assistants are very friendly and helpful, too!

Svar från Cotton Traders - Perth
Well my experience online was not brilliant to start with, hence I thought I would write this. I had bought stuff in store and was delighted with it. But on buying stuff online on clearance, I was disappointment in some of the items I received. Large being a bit tight so I ordered a XL and it was huge. Then to return the stuff to store, they didn't know what they were doing couldn't seem to do it online with bar code from my invoice that was in the package. So they decided after a few attempts at the cash register to say oh we have to send it away it will be picked up next week and a refund will be issued once they receive the returned items. But giving me no receipt that I had dropped it off although I have my online confirmation but nothing for proof of dropping this off to the store. I will call warehouse regarding this. Put me off buying online from them. First store that hasn't given me a refund immediately. However I did get a reply from Cotton Traders which I am happy about but a bit of staff training in the store would not go a miss as they had suggested to me. I have changed the rating on my experience now to 3 stars.

Svar från Cotton Traders - Perth
I ordered an item on line which did not fit. I was able to return it to the nearest Cotton Traders store where the assistant was extremely helpful. She suggested that I feel free to browse whilst she processed my returned item and offered further information about her store.

Svar från Cotton Traders - Perth
I ordered a Windermere 30" coat in my local store last week. I was told it would arrive today. I never heard anything at all and couldn't contact the store, as I dialled the wrong number! I phoned customer services at Altrincham. They were very helpful and friendly. They told me the coat was at the store. I went to the store and the manager was also very friendly and helpful. I am now the happy owner of an excellent coat. Thank you Cotton Traders, great customer focus and products.

Svar från Cotton Traders - Perth
Ordered online and collected from local store. Easy and efficient. Great service.

Svar från Cotton Traders - Perth
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.