I have been buying cotton trader products for many years. During the recent hot weather, I found Cotton Trader soft cotton vee neck tops (men) to be so comfortable and cool with so many colours on... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love these t shirts I’ve got six different colours in them now they’re good quality colours are lovely wish they were in dark colours aswell I would definitely buy those aswell they wash lovely and... Se mer
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I have used cotton traders for over 30 years but after losing some weight and needed some more shorts I searched through various shops and outlets but wasn’t satisfied. Did what I should have done in... Se mer
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Excellent delivery service within a few days at a delivery charge for £3.99. Cotton Traders offers wide range of nice clothes to choose from. Unfortunately I have to return all 3 garments in whic... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
212 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleased with sizing
Very pleased with sizing. It’s exactly as stated.
Very quick efficient delivery and easily tracked
27 juli 2026
Bad delivery service.
I ordered some polo shirts, they were fine. But Evri delivery was shocking. Left outside even though we were in. No door knock just dumped the parcel in front of my car. I found the parcel the next morning WET it had not been raining, clearly a neighbourhood animal.
I don’t need to shop with a company that has no respect how parcels are delivered.
I’ll be shopping elsewhere.
3 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I ordered a couple of items and paid…
I ordered a couple of items and paid for next day delivery. 48 hours later my order was still in the warehouse. This company is so crap they are sending me review requests for clothes that were never delivered.
27 juli 2026
Svar från Cotton Traders
Thank you for your review.
I am sorry to hear of the problems you experienced with the delivery of your order.
On the whole, we are happy with the service we receive from EVRi, and would say that the majority of parcels are delivered without issue. However, there are exceptions and I do apologise that you were affected on this occasion.
I can confirm that you have been refunded in full for this order at your request.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Bought winter jumpers in sale
Bought winter jumpers in sale. Good selection of everyday jumpers although was tough going trying them on in the heatwave!!
26 juli 2026
Svar från Cotton Traders
Thank you for your review! We hope you enjoy the jumpers when the weather starts to cool down.
Kind regards,
Alex
Cotton Traders Customer Support
quality products
quality products. excellent communications.
I always check Cotton Traders website before any others.
I would appreciate it if you could have more men's trousers (other than chinos) with 35 inch inside leg.
23 juli 2026
Cotton Traders recently have not come…
Cotton Traders recently have not come up to your normal best standard. I placed an order on 15.7.2026 and the crop trousers was not in stock. I have phoned on 2 seperate Mondays regarding deliveries to be told that they would be dispatched on "the weekend" - guess what -no dellivery. I am 79 years old and been with Cotton Traders for years and years and never had such bad service. Your staff are very kind, but something is going wrong in Cotton Traders.
18 juli 2026
Svar från Cotton Traders
Thank you for your review.
I am sorry to hear of the problems you have experienced with your recent order.
Having looked into this, I can confirm that the two items you were waiting on have now been cancelled at your request.
We kindly ask that you allow 3 to 5 working days for this refund to clear onto your original payment method.
I have passed on your comments to the relevant department for their consideration and do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Great product and company to deal with.
I ordered some linen trousers product code AC16973 in dove grey. It was the first time I had used Cotton Traders and naturally had a bit of a reservation as to what product and delivery would be like. I needn’t have worried. The trousers arrived with 48 hours (standard delivery) the colour size and product were perfect! In fact they were so nice when I tried them I kept them on!
I also had cause to contact customer services due to an error I made with my email address when ordering - they were pleasant and very helpful. A great experience all round.
6 augusti 2026
Omdöme utan inbjudan
Cotton Traders provides what every shop should be like
Cotton Traders provides quality products at very competative prices, the materials used are excellent, delivery charges are competative overall cannot find fault
27 juli 2026
Good quality,affordable and caring staff
26 juli 2026
Nothing is right!
Nothing is right!
Can’t sign in
Won’t send me a new password link
Return credit wrong
New order placed Friday in shop nothing to notify me!
26 juli 2026
Svar från Cotton Traders
Thank you for your review.
I am sorry to hear of the problems you are experiencing.
To reset your password on our website, please click the 'Forgotten your password?' link on the log in page. You will then be sent an email which you can use to reset the password.
I can confirm you have been credited the correct amount for the two items we have received back at our returns warehouse. If you require any further assistance, please call our friendly Customer Care line on 0161 286 4321.
As advised when you placed the order, please allow the full 7 working days from the date of placing the order for your goods to be received at the returns warehouse. Once ready for collection, a member of the team will be in touch to let you know.
Kind regards,
Alex
Cotton Traders Customer Support
Good Company, with good products
They have good products that suits me, are well made at a good price, and their system for ordering and delivery is simple and effective.
22 juli 2026
Easy to order and collect from shop.
26 juli 2026
Svar från Cotton Traders
Thank you for your positive feedback! We are delighted to hear that ordering and collecting from our shop was easy for you.
My cardigan was just what I wanted
27 juli 2026
Reliable Cotton Traders
I have dealt with Cotton Traders for many years and their products are always first class and well priced.
Delivery is efficient and speedy
25 maj 2026
Very disappointed
Very disappointed with recent order and service. Sizing was incorrect despite following size chart. Return and refund took a long time, and unhappy to have to pay for return. Would have preferred exchange but not possible online only by using premium phone number.
23 juli 2026
Svar från Cotton Traders
Hello Jane Harvey,
Thank you for your review.
I am sorry to hear of the problems you have experienced.
We do not and have never offered a free returns service. All refunds incur a small deduction to cover the cost of sending the goods back. All our returns information is available to view in our catalogue and on our website before you action a return.
If you would like to exchange, please call our friendly Customer Care line on 0161 286 4321. Please note that this is not a premium rate line. This line only charges your phone company's access charge.
I do hope this is of assistance.
Kind regards,
Alex
Cotton Traders Customer Support
Jeans offered me inside leg 27" which I…
Jeans offered me inside leg 27" which I have almost never seen.
n
No longer tripping on my own trouser leg.
27 juli 2026
Svar från Cotton Traders
We're so pleased to hear that your order arrived quickly and that you're happy with the quality of the fitted sheet. Thank you for your feedback!
reply was prompt and efficient.
18 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.