Ordered 2 pairs of the slim leg stretch trousers to be delivered to Rowsley store. Found that they are very long in the leg..And the 31 ins was fine for me ( usually go for 33ins other places) Very ha... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From ordering to delivery to local store, process was quick and easy. The manager at the Hornsea store is always cheerful, helpful and friendly and quickly found my order. He even remembered me from... Se mer
Ordered with next day delivery since wanted to go on holiday. Had email saying it would be deluvered by Evri. Heart sank and was proved correct. Wasn't delivered until 3 days after. Phoned and agent a... Se mer
Företaget har svarat
Good quality rugby shirts, one with short sleeves for those warmer autumn days. Also, women’s cut offs with drawstring waist, but primarily elasticated, so very stylish as well as comfortable, in a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
214 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service, fabulous trousers !…
Ordered 2 pairs of the slim leg stretch trousers to be delivered to Rowsley store. Found that they are very long in the leg..And the 31 ins was fine for me ( usually go for 33ins other places) Very happy with them, lovely styling and good quality fabric. Store assistant extremely helpful, arranging for a return ofvthe 33ins pair and ordering 2 more pairs for me, at the discount price too andvto be sent to my home address! Absolutely excellent service. Highly recommended.
25 augusti 2026
Omdöme utan inbjudan
The parcel was delivered on time
The parcel was delivered on time, in good condition and the courier was very polite. A good delivery experience.
15 augusti 2026
From ordering to delivery to local…
From ordering to delivery to local store, process was quick and easy. The manager at the Hornsea store is always cheerful, helpful and friendly and quickly found my order. He even remembered me from a previous visit when he went above and beyond to ensure some shoes were ordered to be collected from Hornsea. Delighted to say you can be assured of a warm welcome and exceptional customer service from the Hornsea store manager and his team. Thank you.
11 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Ease of web site
Ease of web site. Speed of delivery.
Wide range of good quality clothing.stylish and wide appeal.
Ease of return if required and speed of process.
Would recommend.
15 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We are so pleased to hear that you found our website easy to use and appreciated the speed of delivery. It's wonderful to know you value the wide range of good quality, stylish clothing and the ease of our return process.
Svar från Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with our quick service and excellent garment.
Comfortable cotton pyjamas
I have cotton jersey pyjamas very cool and comfortable I bought online good service
7 januari 2026
Svar från Cotton Traders
We are so pleased to hear that you are happy with your cotton jersey pyjamas and found them to be very cool and comfortable! Thank you for your wonderful feedback.
I ordered these bras for sleeping in.
I ordered these bras for sleeping in.. in 2 sizes for each one.
My underband measures 36" so I ordered sizes 14/16 & 18/20. BOTH sizes on BOTH packs of bras were extremely tight in the underband.
Unfortunately, I have had to return them.
15 augusti 2026
Svar från Cotton Traders
Thank you for your feedback regarding the sizing of the bras. We are sorry to hear that the underband was too tight and that you had to return them. We will pass your comments on to our design team for review.
Badly measured arm holes.
I needed to order 3 of the same dresses to get one with both arm holes correctly measured.
Delivery was spot on.
14 augusti 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so glad to hear that the delivery was spot on. We are so sorry to hear that you had to order 3 dresses for it to be correct and I have passed your valuable feedback to our buying team.
We sincerely apologise for any inconvenience caused by this and thank you for bringing this to our attention.
Kind regards,
Jennifer.
Quick delivery
Quick delivery, super fit pants and lovely cotton, always buy these crops for holidays
15 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We are so pleased to hear that you are happy with the quick delivery and the super fit of our cotton crops! It's wonderful to know they are a staple for your holidays.
Svar från Cotton Traders
We're so pleased to hear that you're happy with our delivery, the quality of our products, and our friendly staff. Thank you for your wonderful feedback!
Excellent items having been recommended…
Excellent items having been recommended by my daughter in law so glad she did love the quality.
14 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We are so pleased to hear that you love the quality of your items! It's wonderful that your daughter-in-law recommended us.
Good service
Well made trousers, came on time, all round good service, delivered was a bit hit and miss but what you expect from Eviry delivery service.
14 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that you found our trousers to be well-made and thank you for your valuable feedback regarding the delivery. It's wonderful to know you experienced good service overall!
Quick and efficient delivery
Quick and efficient delivery. Good quality well fitting clothes. Excellent service.
15 augusti 2026
Svar från Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you experienced quick and efficient delivery, and are happy with the good quality and well-fitting clothes. It's also great to know you received excellent service.
I bought two different items
I bought women’s underwear, cotton shorts, which I find to be brilliant , with a good size fit.
I also bought vest like t-shirts size small, which I found to be about 2 or more sizes too big.
The quality of both is very good.
15 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear you find our cotton shorts brilliant with a good fit and appreciate the quality of both items. We understand your disappointment with the sizing of the vest t-shirts and will pass on your feedback.
Great quick delivery great quality item…
Great quick delivery great quality item thank you !!!
15 augusti 2026
Svar från Cotton Traders
We're delighted to hear that you received quick delivery and are pleased with the quality of your item. Thank you for your wonderful feedback!
Great experience
Excellent rugby top it feels very comfortable and is a great fit. Delivery went well.
15 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that you are happy with your rugby top, finding it comfortable and a great fit. It's also wonderful to know that the delivery went well. Thank you for your excellent feedback!
Delivered in good time.Order was just…
Delivered in good time.Order was just what I was hoping it was going to be.Very happy all round.
15 augusti 2026
Svar från Cotton Traders
We're so happy to hear that your order arrived promptly and met all of your expectations. We truly appreciate your positive feedback!
Evri have had my parcel since 18…
Evri have had my parcel since 18 August. I have yet to receive it on the 25 August. Courier has multiple rounds ?? This reflects badly on CT.
15 augusti 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear that you have not yet received your parcel. In order to take positive steps to put this right I have arranged for a replacement parcel to be sent to you, and this should arrive within the next 3 working days.
We sincerely apologise for any inconvenience caused by this and thank you for bringing this to our attention. If you have any further issues with the delivery, please do not hesitate to either call our friendly Customer Care Team on 0161 286 4321 or email us at customerservice@cottontraders.com.
Kind regards,
Jennifer.
Product arrived damage in package which…
Product arrived damage in package which had been opened and garment had obviously been previously tried on
15 augusti 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear that that parcel was damaged on its way to you and I have reported this to our courier service for them to investigate this further.
I do hope that there is no damage to the garment. If there are any issues or you would like a replacement sending out to you please either call our friendly Customer Care team on 0161 286 4321 or email us customerservice@cottontraders.com.
We sincerely apologise for any inconvenience caused by this and thank you for bringing this to our attention.
Kind regards,
Jennifer.
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