A long time (and frequent!) customer of Cotton Traders, I must admit a little concern when they had a ‘wobble’ a couple of years ago with deliveries. However I am delighted to see them bounce back, w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cotton traders great product. Need to change your couriers as my parcel left at a completely different address. After phoning you were great, got a replacement parcel sent out next day delivery. Your... Se mer
Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... Se mer
Företaget har svarat
Prompt delivery. But item looker better on the model. It didn't suit me at all. I returned it immediately. Hoping my refund is as prompt. Apologies for return but it looked totally different on me.... Se mer
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
210 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality goods, prompt service
A long time (and frequent!) customer of Cotton Traders, I must admit a little concern when they had a ‘wobble’ a couple of years ago with deliveries. However I am delighted to see them bounce back, with prompt delivery of quality goods once more. Exchange/refunds returns are resolved within days. A very happy customer!
30 juni 2026
Item was nice quality and quick…
Item was nice quality and quick delivery was great. Great price too
1 juli 2026
My husband loves your clothes
My husband loves your clothes, everything i have purchased fits perfectly, washes well and always looks new.
We will continue to purchase your quality clothing for us both.
1 juli 2026
The items I purchased are of good…
The items I purchased are of good quality & i’m very pleased with them. The cardigan fits perfectly & I love the colour. The other items are mugs as gifts.
Easy to order, quick delivery & good quality goods.
30 juni 2026
Poor customer contact
Ordered 2 different types of male shorts, both excellent quality and value, however 1 had to be returned as unsuitable. Still no refund or indication my goods have got back. Poor customer service, I’m sure I’ll get my refund however contact and information is zero, so not sure I will return
27 juni 2026
A bit small for the size indicated.
1 juli 2026
Disappointed
I was genuinely disappointed as i have shopped with Cotton Traders for a very long time and I have always been satisfied with my purchases,however the jeans I received from the warehouse or where ever, were not the same as the ones I tried on in the store.
The waistband was totally different and the colour of the jeans in store were pink the ones I received were salmon pink.
They fitted me so i have decided to keep them.
11 juli 2026
Good quality
My order arrived safely,one part still to arrive still no idea when which is quite concerning as it is part of a present for my Grandson,apart from that I have always found Cotton Traders to be good quality clothing
30 juni 2026
Slow to refund
Further to my review about incorrect product description 26 June. As at 11 July I’ve not received a refund, by my calculations £44.80. No P&P applicable as I wouldn’t have ordered had description been correct. Goods were returned 27 June. EVRI state received by CT 3 July.
Any chance the refund could be processed on Monday 13th please?
11 juli 2026
Omdöme utan inbjudan
Perfect match …
I purchased a sweater in your sale and it fits perfectly. Real bargain. I also purchased a pink polo shirt which is a lovely colour, goes well with the sweater but wished I had got a smaller size. Didn’t realise unisex medium is female size 14/16. Never mind will know in future to get small.
29 juni 2026
Returning satisfied customer
Have been a customer for many years; always excellent service
1 juli 2026
Cotton traders have always been…
Cotton traders have always been reliable. Their clothes of good quality and washes well. I have items I’ve had for years which are still good to wear.
29 juni 2026
Good range of colours and styles
1 juli 2026
I am very pleased with the garments I…
I am very pleased with the garments I ordered, no complaints.
However, I was disappointed that the delivery was said to be 3days and in actual fact it was more in the region of 5/6 days. Despite this inconvenience I would still order from Cotton Traders in the future.
1 juli 2026
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