Cotton Traders part of the deal was excellent, but the Evri delivery service let in down when the driver just left the parcel in an open view area of this block of apartments instead of delivering... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Chinese manufacture. Doesn’t necessarily make it bad but does mean the footwear last is going to be different to British expectations - especially width. Initial advert said you had my choice of s... Se mer
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Really good service on line from customer service team and excellent in store by staff member who came to my aid when I was unwell ..products are top quality ,reasonable prices ..no complaints at a... Se mer
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Cotton Traders' clothing style is what I call 'understated elegance', i.e., it doesn't need bold prints, strange colour combinations or revealing cuts to get someone's attention. The simplicity and qu... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
213 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and product thanks again 👍
1 augusti 2026
I bought 2 things last year and now I…
I bought 2 things last year and now I keep getting LOADS of mail from them , tried to stop them to no avail
15 augusti 2025
Good quality
I ordered T shirts. They were very good quality but too thick, I was hoping for something thinner and more lightweight.
29 juli 2026
Purchased a quilt cover in the sale £20…
Purchased a quilt cover in the sale £20 reduced from £79 it is of excellent quality and of course great value for money and was delivered quickly.
1 augusti 2026
I purchased a jacket from you 2 months…
I purchased a jacket from you 2 months ago. I wanted it in both colours but you only had one. Last week I noticed you had the other colour back in so I went for it only this time it came creased to beggary and I can't steam them out. To be very fair you have offered me a full refund incl postage but you can't replace it as you are out of stock. I did ask if you would pay for a dry cleaners to press it but the answer was no.
30 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Appreciate the speed of delivery
Appreciate the speed of delivery. Now to get to grips with sizing !
As usual with mail delivery it takes a few times to access your info on size.
26 juni 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so glad to hear that your order arrived promptly. We understand that finding the right size can sometimes be a challenge, and we appreciate your feedback on this. If you need any help with any future orders or would like to exchange this order for a different size, please do not hesitate to call our friendly Customer Care Team on 0161 286 4321 who will be happy to help.
Kind regards,
Jennifer.
Evri lost our goods
Evri lost our goods! Having contacted Cotton Traders a second batch was sent out immediately which we have no received and are very pleased with the itms, first class service.
31 juli 2026
Poor Customer Service
Lovely clothes, but customer service needs improvement.
I’ve been happy with the quality and style of the clothes I’ve ordered from Cotton Traders, and I have no complaints about the products themselves. Unfortunately, my experience with customer service has been disappointing.
I recently returned an item and have received no confirmation or acknowledgement that the return has been received. I’ve also found the response rate to emails to be very poor, with little to no communication unless I chase things up.
It’s frustrating because the products are genuinely lovely, but good customer service is an important part of the overall shopping experience. Clear communication and a simple confirmation when a return is received would make a huge difference.
Hopefully this is something Cotton Traders can improve, as I would like to continue ordering from them.
11 augusti 2026
Omdöme utan inbjudan
iThink cotton traders is a good…
iThink cotton traders is a good shop,there clothes are good quality and they have a great selection.They also have a great customer service if you have any problems with you're order and a good delivery service.
31 juli 2026
Very satisfied
Quick delivery. Easy to order online. The trousers are good quality and what really pleased me was they came in a size 25" leg which fitted me perfectly. I dont know anywhere else that does this size. If you get other colours in, I will be buying more
31 juli 2026
Excellent company
I have ordered many things from Cotton Traders over the years and always had excellent service. Their goods are well packaged and arrived as expected. Thoroughly recommend them.
14 juli 2026
Great price for a well made jacket
Great price for a well made jacket. Such a change from the cheap stuff flooding the market from the far East.
1 augusti 2026
Svar från Cotton Traders
We're pleased to hear you appreciate the great price and well-made quality of our jacket. Thank you for your wonderful feedback.
Svar från Cotton Traders
We're pleased to hear that you appreciate the good quality of our products, the quick delivery, and the ease of using our website. Thank you for your wonderful feedback.
Quality and price were good
Quality and price were good. Will buy again. Delivery was a little sketchy but after talking to customer services twice I got my package.
30 juli 2026
Svar från Cotton Traders
We're glad to hear that you were satisfied with the quality and price of our products. We apologise for the delivery issues you experienced and appreciate your patience in resolving them with our customer service team.
Svar från Cotton Traders
We're pleased to hear that you're happy with the great product and its excellent fit. Thank you for your wonderful feedback.
The items ordered arrived in two days…
The items ordered arrived in two days and the quality is great
31 juli 2026
Svar från Cotton Traders
We're delighted to hear that your items arrived quickly and that you are pleased with their great quality. Thank you for your wonderful feedback.
Garments all good quality quick and…
Garments all good quality quick and efficient service delivery men always polite and courteous
31 juli 2026
Svar från Cotton Traders
We're pleased to hear that you found the garments to be of good quality and that you experienced quick and efficient service. It's wonderful to know our delivery team was polite and courteous. Thank you for your positive feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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