The clothing came really quickly to my nearest garden centre. I ordered some clothing to get the William Morris umbrella and canvas tote bag for my daughter who loves William Morris’s designs. Fort... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was confusing and needs HR INPUT. Order delivery was forecast in 3 days via EASY. They forecast delivery Sat 14th August 1800 to 2100. No show. Mon 16th easy said delayed and new forecast s... Se mer
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I ordered a pair of bonded fleece jackets in the sale a few months ago, and whilst the was a considerable delay on delivery, the arrived just in time in August for the hottest day of the year. WHAT TI... Se mer
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Quick dry shorts in 34 were perfect for fit. Same size in trousers far too tight - measured only about 31/32. Easily exchanged, but second blue pair came with colour flaws in material and had to be r... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
213 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Cotton Traders
We're delighted to hear that you found the ordering process easy, the delivery fast, and that the sizing was good. Thank you for your wonderful feedback!🚚🌟🌟
Svar från Cotton Traders
We're so pleased to hear that you found our site easy to navigate and that your delivery was fast. Thank you for your wonderful feedback!
Svar från Cotton Traders
We're so pleased to hear that you're happy with both the efficient service you received and the good quality of our items. Thank you for your wonderful feedback!👍👍
Paid 6.99 for next day delivery
Paid 6.99 for next day delivery. Evri delivered it 3 days late. Refund for 2 items which arrived too late to be used has been processed but no mention of refund for late delivery. Will not be using Cotton Traders again as long as Evri are involved.
12 augusti 2026
Svar från Cotton Traders
Hi Jennifer,
Thanks so much for taking the time to chat with me today. I'm happy to confirm an additional refund has now been processed for the delivery charges associated with this order and will show on your statement within 5 working days.
Thank you once again for your time, and if we can be of any further assistance please do not hesitate to get back in touch with our Customer Care team on 0161 286 4321.
Kind regards,
Andrew
Cotton Traders Customer Support
Richard
Quick delivery resinable price,great size choice good quality jeans feel comfortable.
13 augusti 2026
Svar från Cotton Traders
We're so pleased to hear you're happy with the prompt delivery, value, and comfortable fit of our jeans. Your feedback is truly appreciated!💕
Just great service!
As always (I have shopped with cotton traders since forever!) ordering was a breeze, delivery was prompt, and the items I purchased were just as expected. What more could I want?
12 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that ordering was a breeze, delivery was prompt, and that the items you purchased were just as expected! It's wonderful to know you've been a loyal customer for so long. Thank you for your kind feedback.🌟🚚🌟
Svar från Cotton Traders
We're so pleased to hear that you are happy with the quality and natural materials of your purchase. Thank you for your wonderful feedback!👍👍
I love your products, but
I love your products, but am disappointed by the availability of the chino shorts, whatever time of year I check, they are often sold out. Please make more
13 augusti 2026
Svar från Cotton Traders
Thank you for your feedback! We're so glad to hear you love our products. We understand your frustration with the availability of the chino shorts and appreciate you bringing this to our attention. We'll certainly pass your comments on to our team.💕
Shopping at Cotton Traders.
I always love shopping with Cotton Traders they have beautiful things in their Catalogue, it is always reasonable prices I would not go past them brilliant.
12 augusti 2026
Svar från Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you always enjoy shopping with us and appreciate the beautiful items in our catalogue, as well as our reasonable prices.💖🌟💖
I am very happy with Cotton Traders
I am very happy with Cotton Traders , it is easy to contact them and returns a breeze.
I really, do recommend Cotton Traders for their great Customer service.
Customer.
13 augusti 2026
Svar från Cotton Traders
We're so pleased to hear you're happy with us and find it easy to get in touch. It's wonderful to know that our returns process is a breeze and that you recommend us for our great customer service.🌟🌟🌟
iv'e never had any problems with cotton…
iv'e never had any problems with cotton traders delivery time is good and the products that i have bought always fit me .
12 augusti 2026
Svar från Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you've never had any problems with us and that our delivery time is good. It's also great to know that the products you've bought always fit you well.💖
I regularly buy the shorts
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat front please would be even more stylish.
13 augusti 2026
Svar från Cotton Traders
We're pleased to hear you find our shorts comfortable and a good fit. We appreciate your feedback regarding the colour fastness and your suggestion for a double pleat front; we will certainly pass this on for consideration.👍
The problem was not with Cotton Traders…
The problem was not with Cotton Traders but with Evri. I wasted so much time and effort trying to track down my delivery, both with Evri and Cotton Traders. While Evri are experiencing major delivery problems (at least in the Scottish Borders), I think that Cotton Traders should reconsider their delivery options.
13 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We are truly sorry to hear about the difficulties you experienced tracking your delivery and the frustration this caused. We understand your concerns regarding our delivery options and appreciate you bringing this to our attention. We are always reviewing our services to ensure the best possible experience for our customers.
Quality materials good sizing, quick efficient delivery.
I have used the company before and their manufacturing is excellent.
13 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that you've had such a positive experience with our manufacturing in the past. Thank you for your wonderful feedback!👍👍
Svar från Cotton Traders
We're delighted to hear that your order was well packed and that you experienced speedy delivery. It's also wonderful to know that our delivery lady was pleasant and polite! Thank you for your wonderful feedback.🌟🚚🌟
Good Quality Cardigan
Good Quality Cardigan
Email notification went to spam so didn’t see it for 3 days
Otherwise loved the item and easy returns
13 augusti 2026
Svar från Cotton Traders
We're glad you love the cardigan and found returns easy! We apologize our email notification went to your spam folder. We are always working to improve our communications.👍
Cotton traders mens shirt
This shirt looks good, I picked it For a birthday gift, material felt nice, price was great.
13 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that the shirt looked good and that the material felt nice. It's wonderful to know that you found the price to be great!
Svar från Cotton Traders
Thank you for taking the time to leave a review, we're happy to hear your delivery arrived swiftly.🚚💖💖
Bought 2 pairs of trousers fitted…
Bought 2 pairs of trousers fitted perfectly plus good quick delivery
12 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that both pairs of your trousers fitted perfectly and that you received them quickly. Thank you for your wonderful feedback!👖💖💖
Svar från Cotton Traders
Thank you so much for your review, we're glad to have been of service to you.💖
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