Ordered a pair of trousers and was pleased with the quality, fit & delivery. The colour wasn't exactly true as we liked the Thyme shade & they were more closer colour to a lighter green not grey /gree... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... Se mer
Företaget har svarat
The product itself is just as expected, a quality product that will meet the everyday wear through the summer and doesn’t lose shape during washing. My only grumble is the cost of delivery and the app... Se mer
Företaget har svarat
Our nearest store is 200 miles round trip away so dont have the option of store pick up. As much as I dont mind the delivery charge, having to pay for returns is a bit of a joke (I order regularly and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
212 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good delivery &easy returns.
28 juli 2026
Easy to order and prompt delivery
29 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you were happy with the fast delivery and great fit of your purchase.
You dont say what???????????????????
29 juli 2026
Poor delivery by EVRI
Your delivery agent, EVRI, left my package on step 6 of the stairs leading to my flat, despite being told to leave it at the flat door, 44steps up.Anyone could have stolen it.The polo shirts I bought are fine, but the laziness of the EVRI driver means you only get one star.You should attend to this-EVRI, whom I told about the, has so far not answered me.
29 juli 2026
Svar från Cotton Traders
Thank you for your positive review, we are pleased that you are happy with our service and our products. 😊
Clothes good, delivery awful
Clothes are good but I won't be buying anymore online until you stop using Evri for deliveries; they are worse than useless!
29 juli 2026
Svar från Cotton Traders
Thank you for taking the time to place your review. I am sorry to read that you have had an issue with our courier EVRI. We are very happy with our delivery partner as we have a very high success rate of smooth and efficient delivery of our parcels unfortunately it is the isolated incidents that are widely publicised. We will always fully investigate any incidents and provide a solution for our customers.
Kind regards
Michelle W
Waiting on a refund
Hi there, ordered a coat for my wife recently, had to return it, because it was too small. Still have not received confirmation of a refund. Kind Regards , Ken
22 juli 2026
Svar från Cotton Traders
Thank you for taking the time to place your review. I have checked your account today and so far we haven't processed your return. This can take up to 10-14 days from posting your return .If you still have not received your refund after these timescales please contact our friendly customer care team on 0161 286 4321 and we will investigate for you.
Kind Regards
Michelle W.
No problems with the process
29 juli 2026
Svar från Cotton Traders
We are pleased to hear that you had a smooth experience with our process. Thank you for sharing your positive feedback.
Svar från Cotton Traders
We're so pleased to hear that you found our goods to be of great quality, our service quick, and our website easy to use. Thank you for your wonderful feedback!
Always good value and wear well love…
Always good value and wear well love cotton traders clothes and they send me money off coupons what’s not nice to like
28 juli 2026
Svar från Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you consistently find our clothes to be of good value and that they wear well. It's great to know you appreciate receiving money-off coupons too!
Quality,value,design.
The chino shorts are excellent quality and value for money.Promt service and delivery.Recommend 100%
29 juli 2026
Svar från Cotton Traders
We're delighted to hear how pleased you are with the excellent quality and value of your chino shorts. It's wonderful to know you also experienced prompt service and delivery. Thank you for your 100% recommendation!
Short Sleeved Wrinkle Free Top
Bought wrinkle free short sleeved crop neck top end of July and I found it just perfect for 78yr old to wear for a really hot day. Like the fact you can choose from several colours and see what they look like before you order. Good value for money & choice of colours. I would buy another one.
29 juli 2026
Svar från Cotton Traders
We're so pleased to hear that our wrinkle-free top was perfect for a hot day and that you appreciate the variety of colours available! It's wonderful to know you would consider buying another.
Excellent quality good quick service…
Excellent quality good quick service fast delivery
29 juli 2026
Svar från Cotton Traders
Many thanks for your lovely review. We are so pleased to hear that you experienced quick service, and fast delivery.
Great variety to choose from
Great variety to choose from. Easy to order. Good quality clothes.
29 juli 2026
Svar från Cotton Traders
We are so pleased to hear that you found a great variety to choose from and that ordering was easy. Thank you for your kind words about the good quality of our clothes!
Svar från Cotton Traders
We're so pleased to hear that you're happy with both the quality of our products and the good price you received. Thank you for your positive feedback!
I object to paying for all the goods…
I object to paying for all the goods ordered, then waiting 3 weeks for delivery. The money is better in my account until a few days before delivery & not weeks in advance.
29 juli 2026
Svar från Cotton Traders
Thank you for taking the time to place your review. I am sorry to read that part of your order is on a delay, we take payment at the time of ordering as we do not retain card details for your security. We do advise our customers at the time of ordering of any delays to give our customers the option to ring back at later date or go ahead with the order. This is in line with most other retailers.
Kind regards
Michelle W.
Svar från Cotton Traders
We're delighted to hear that you had a smooth transaction and that the items were exactly what you wanted and of good quality. Thank you for your wonderful feedback!
Detta är Trustpilot
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