Ordered with next day delivery since wanted to go on holiday. Had email saying it would be deluvered by Evri. Heart sank and was proved correct. Wasn't delivered until 3 days after. Phoned and agent a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The clothing came really quickly to my nearest garden centre. I ordered some clothing to get the William Morris umbrella and canvas tote bag for my daughter who loves William Morris’s designs. Fort... Se mer
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I ordered a pair of bonded fleece jackets in the sale a few months ago, and whilst the was a considerable delay on delivery, the arrived just in time in August for the hottest day of the year. WHAT TI... Se mer
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Have been buying basic clothes from Cotton Traders for many years. The quality is always reliable, even if the colours were often not my choice. Lately they have branched out and now offer a variety o... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
214 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The parcel got delivered on time came…
The parcel got delivered on time came wrapped well. And returns sheets inside was pleased with it.
14 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Cotton Traders
We’re so pleased to hear that you appreciate good quality clothing and excellent service. Thank you for your positive review.
Svar från Cotton Traders
Thank you for your positive feedback. We’re so pleased to hear that you found our service and quality to be very good.
Svar från Cotton Traders
We’re so glad to hear you prioritize sustainable choices like cotton. We appreciate your positive feedback and commitment to the planet.
Very simple ordering
Very simple ordering, extremely quick delivery and exactly what I wanted. The trousers are very good quality and are a perfect true to size fit
13 augusti 2026
Svar från Cotton Traders
We’re so pleased to hear that your ordering experience was simple and that delivery was quick. t's wonderful to know that the trousers are of very good quality and a perfect true-to-size fit. Thank you for your positive review.
Have been buying basic clothes from…
Have been buying basic clothes from Cotton Traders for many years. The quality is always reliable, even if the colours were often not my choice. Lately they have branched out and now offer a variety of styles & fabrics, which seem to have pushed out the original basics. Sadly, there was nothing in the latest brochure that I was looking for.
4 juli 2026
Svar från Cotton Traders
We truly appreciate your long-standing loyalty and feedback. We understand your preference for our original basics and are sorry to hear that our latest brochure didn't have what you were looking for. We are always evolving our collections and value your input.
Shopped with cotton traders for…
Shopped with cotton traders for decades. Quality products and service.
7 juli 2026
Svar från Cotton Traders
We are so pleased to hear that you've been a loyal customer for such a long time and that you consistently appreciate the quality of our products and service. Thank you for your wonderful feedback.
Svar från Cotton Traders
We’re so pleased to heat that everything was fitted correctly and that you found our service to be very quick. Thank you for your positive review.
Svar från Cotton Traders
Thank you for your positive review. We happy to hear that you found the ordering process easy, are happy with the quality and that your delivery was on time.😊
A very satisfied customer
I bought a lovely pair of sandals in the sale. They are a perfect fit and very comfortable and excellent quality.
Ordering was simple and delivery on time.
I have ordered many items from Cotton Traders over the years and never been disappointed.
13 augusti 2026
Svar från Cotton Traders
We’re so pleased to hear how much you love your new sandals, and that they are a perfect fit, very comfortable, and of excellent quality. It’s wonderful to know that ordering was simple and delivery was on time. Thank you for your positive review.
Svar från Cotton Traders
Thank you for your positive review. We’re glad to hear you had a positive shopping experience with us.
Svar från Cotton Traders
Thank you for your positive feedback. We’re so pleased to hear you’re happy with your sandals and that they were just as you expected.
Rubbish next day delivery by Evri
Ordered with next day delivery since wanted to go on holiday. Had email saying it would be deluvered by Evri. Heart sank and was proved correct. Wasn't delivered until 3 days after. Phoned and agent apologised and I was told it would be refunded. Then get a message saying £3 would be credited when fee was £6.99. Another phone call and was told normal delivery was £3.99 so would have to pay that whatever. No allowance for inconvenience and poor initial information. Customer service could be improved and use a better firm than Evri!
14 augusti 2026
Svar från Cotton Traders
Thank you for taking your time to leave a review. I’m sorry to hear about the significant delay in your delivery and the subsequent issue you experienced with the partial refund for the delivery charge. Your comments about our delivery partner and the initial information provided are very valuable, and we are always looking for ways to improve our service. I have today issued a further refund of £3.99, back to your original payment method, please allow 3-5 working days for it to show.
Kind Regards
Hannah
Very Pleased
My order arrived quickly. I was very pleased with my dress - lovely design and well made.
14 augusti 2026
Svar från Cotton Traders
Thank you for your wonderful feedback. We’re so pleased to hear that your order arrived quickly and that you were very happy with the lovely design and quality of your dress.
Polo shirts
Ordered 4 polo shirts for my husband. True to size, great colours, he is happy.
13 augusti 2026
Svar från Cotton Traders
We’re so happy to hear your husband is pleased with the polo shirts and that the sizing and colours were perfect. Thank you for your positive review.
You were on time
You were on time. I was pleased with the quality of my purchase, therefore would use cotton traders in the future
Many thanks. Xx
14 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that your order arrived on time and that you were happy with the quality of your purchase. We look forward to you shopping with us again in the future!
good price and fast delivery
14 augusti 2026
Svar från Cotton Traders
Thank you for your kind review! We are so pleased to hear that you were satisfied with both the price and the fast delivery of your order.
Svar från Cotton Traders
We're so pleased to hear that you are happy with the excellent quality of our products, that they are true to size, and that you appreciate the good colours. It's also wonderful to know that your delivery was fast!
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