So many nice items on Cotton Traders - excellent quality too!I like having a choice of lengths as I have little legs! Delivery is very quick. However, I hesitate to order sometimes because of postage... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality of goods is always good from this company. Prices are too high though. One item received had wrong size and wrong item in the packet although tagged label correct. Checked returns but it wou... Se mer
I am still awaiting my order. I was told by couriers they had it 7 days ago then I was told it was delayed. I complained and Evri customer services contact me every day but say it seems to be lost s... Se mer
I’ve had several pairs of these cropped trousers over the years and although the fabric changes slightly each time, these are still as comfy and smart as ever. Because I ordered the black ones I did w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
211 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Cotton Traders
Thank you for your positive review 👍
Svar från Cotton Traders
We are so pleased to hear that everything you ordered was just what you hoped for. Thank you for your wonderful feedback!
Fast delivery and trousers a perfect…
Fast delivery and trousers a perfect fit
Couldn't find good work trousers anywhere, perfect for a 5ft woman
8 juli 2026
Svar från Cotton Traders
We appreciate you taking the time to leave a review. We're so happy to hear that you found the perfect work trousers and that the delivery was fast.
Thank you for the stylish and good…
Thank you for the stylish and good value dress promptly delivered which has been very comfortable to wear in the heat wave.
9 juli 2026
Svar från Cotton Traders
We're so pleased to hear that you found your dress stylish, good value, and comfortable to wear during the heatwave. Thank you for your wonderful feedback!
Disappointed
Placed an order after seeing the promotion for free travel bag and entered the appropriate code given.
Order arrived but no free travel bag. Disappointed and made worse by the same promotion emailed the following week .
9 juli 2026
Delivery service not good.
Goods are good quality. EVRi delivery is rubbish. Goods left on doorstep - that's not delivery - it's abandonment of your goods - they are not mine until delivered. You need to change your courier.
8 juli 2026
Svar från Cotton Traders
We're truly sorry to hear about the issues you experienced with the delivery of your order. We understand your frustration with the parcel being left on your doorstep, and we appreciate you bringing this to our attention. We will be addressing this with our delivery partner.
My purchase arrived very quickly
My purchase arrived very quickly and was exactly as described and ordered.
9 juli 2026
Always love their clothes
Always love their clothes , but this time had to return 2 items size not right , returned by Royal Mail same day I received goods on , 9th July , still awaiting Credit 19th July, so not happy about that
8 juli 2026
Svar från Cotton Traders
We appreciate your continued loyalty and are sorry to hear about the sizing issue with your recent order. We understand your frustration regarding the delay in receiving your credit and are actively working to process returns as quickly as possible.
I am still awaiting my order
I am still awaiting my order. I was told by couriers they had it 7 days ago then I was told it was delayed. I complained and Evri customer services contact me every day but say it seems to be lost somewhere. I stopped having them to my house as parcels never turned up so I chose to have it sent to my local parcel shop and they still don't seem to be able to manage that. Very disappointing.
9 juli 2026
The size of the t shirt was OK but the…
The size of the t shirt was OK but the armholes were way too big making a very bad fit.
9 juli 2026
Svar från Cotton Traders
We're sorry to hear that the armholes on the t-shirt didn't provide a good fit. We appreciate you bringing this to our attention, and we will pass your valuable feedback to our design team for review.
I'm still waiting for refunds
I'm still waiting for refunds for two returns which were received by Cotton Traders last Monday (13th) and Wednesday (15th) respectively (it's now Sunday). I have to pay for goods at the time of dispatch - i.e prior to receipt - I would therefore expect prompt treatment of refunds, at the very least within 24 hours of receipt!
9 juli 2026
Svar från Cotton Traders
Dear Steph,
Thank you for your review. We are very sorry to hear about the delay in processing your refunds. We understand your frustration, especially given the time it has taken since your returns were received. We are working to process all refunds as quickly as possible and appreciate your patience.
Kind regards,
Andrea
As ever Cotton Traders gave a very good…
As ever Cotton Traders gave a very good reliable service. Prompt delivery to store, pleasant staff. Goods great quality and true size.
9 juli 2026
Easy Ordering
A very good website to buy real cotton products online. It also sells via catalogs and mail order.
28 juni 2026
Good quality .
Good quality .. items are a good fit and value for money. Prompt delivery.
23 juni 2026
Online purchase
Online purchase, arrived on time, excellent quality, perfect fit..what more can you ask for?
9 juli 2026
Try item on straight away
Purchased a pair of trousers because I had previously bought trousers from Cotton Traders. I ordered the same size as the first pair but unfortunately didn't try them on as I assumed the fit would be the same. Sadly this isn't the case the new pair are huge. The size ordered was a 16 but these look and wear like at least an 18. They look ridiculous as they are so big so having worn them once I won't be wearing them again as I feel embarrassed to be seen in them.
9 juli 2026
Svar från Cotton Traders
We are very sorry to hear of your disappointment with the sizing of the trousers you recently purchased. We understand how frustrating it is when an item doesn't fit as expected, especially when you've ordered the same size before. Your feedback is valuable and will be passed on to our buying team for review.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.