I found the online ordering process good and the product of decent quality. I hate the delivery using EVRI who do not seem able to delivery timely. They kept giving me updates but then changed thing... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered goods arrived on time as stated and sizes were correct cannot ask for much more. Have so many problems with other suppliers size wise etc, CT used to be 2nd division NO more…regards.
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Cotton Traders part of the deal was excellent, but the Evri delivery service let in down when the driver just left the parcel in an open view area of this block of apartments instead of delivering... Se mer
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Really good service on line from customer service team and excellent in store by staff member who came to my aid when I was unwell ..products are top quality ,reasonable prices ..no complaints at a... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
213 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really lovely items for all ages and…
Really lovely items for all ages and sizes
Comfy designs
Like elastic waist band
3/4 sleeves
Different trouser length
Lovely fabric and patterns
2 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear you appreciate the variety of items for all ages and sizes, along with the comfy designs. It's wonderful to know you love the elastic waistbands, 3/4 sleeves, different trouser lengths, and the lovely fabric and patterns!
Svar från Cotton Traders
We're happy to hear that you had a positive experience with us. We appreciate your kind words.
Ordered goods arrived on time as stated…
Ordered goods arrived on time as stated and sizes were correct cannot ask for much more. Have so many problems with other suppliers size wise etc, CT used to be 2nd division NO more…regards.
1 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We're so glad to hear that your recent order arrived promptly and that the sizing was accurate. We truly appreciate you recognizing our efforts to provide a great experience.
Very nice to shirts
Very nice t shirts. Good quality, fit well and comfortable. Delivered well packed and timely. Happy to recommend them.
1 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you are happy with the quality and fit of our t-shirts, and that they are comfortable. It's wonderful to know they arrived well-packed and timely!
Very good experience of customer service…
A delay in the arrival of my parcel was dealt with by fast tracking a replacement to me. The swimsuit fits well. Was just right for an older woman with tummy control and a skirt. I was delighted at customer service
11 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We are so pleased to hear that our customer service team was able to resolve the delay with your parcel by fast-tracking a replacement. It's wonderful to know that your swimsuit fits well and was just right for you!
Great t shirt
Great t shirt, will order more. Washed really well. Very pleased with quality.
29 juli 2026
Svar från Cotton Traders
Thank you for your review! We are so pleased to hear that you are very happy with the quality of your t-shirt and that it washed so well. We look forward to your next order!
Svar från Cotton Traders
We're so glad to hear you enjoyed the quality of our goods and service. We truly appreciate your positive feedback!
I liked the sandals
I liked the sandals, they look good and are comfortable.
There was however a problem with delivery. I kept getting dates which did not happen until four days later
1 augusti 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so glad to hear that you liked the sandals. We are so sorry to hear that your order arrived later than expected. I have passed your valuable feedback to our courier service to help them improve their service in the future. In the meantime, I have issued you with a refund to cover the delivery charge and this will show back in your original payment method within the next 3-5 working days.
We sincerely apologise for any inconvenience caused by this and thank you for bringing this to our attention.
Kind regards,
Jennifer.
EXCELLENT PRODUCTS THAT ARE OF VERY…
EXCELLENT PRODUCTS THAT ARE OF VERY HIGH QUALITY. RECENTLY ORDERED THE CLASSIC SOFT TOUCH BLUE AND WASHED ROSE . SUPERB FIT IN THE LARGE VERY EASY TO IRON. LOOKS AND FEELS GREAT. ALSO ORDERED THE HERITAGE CLOUD RUGBY POLO SIZE LARGE- AGAIN GREAT QUALITY BUT VERY VERY HEAVY.
GREAT SERVICE PROVIDED ON ABSOLUTELY EVERYTHING, 10/10 WELL DONE COTTON TRADERS. BRILLIANT.
31 juli 2026
Svar från Cotton Traders
Thank you for taking the time to leave a positive review. We are absolutely delighted to hear such wonderful feedback about our products and service! It's fantastic to know you're enjoying the excellent quality and superb fit of your recent purchases. We appreciate you highlighting the comfort and ease of care.
Svar från Cotton Traders
We're so pleased to hear that you're happy with both the product and the great price you received on the offer. Thank you for your wonderful feedback!
Svar från Cotton Traders
We're so pleased to hear that you are happy with your purchases and the delivery experience. Thank you for your wonderful feedback!
Easy to order kept up to date on…
Easy to order kept up to date on progress of delivery. Unfortunately they use Evri to deliver which was a nightmare not delivered as advised and delivered to wrong address .
1 augusti 2026
Svar från Cotton Traders
Thank you for your feedback. We're pleased to hear the ordering process was easy and that you were kept updated. We are very sorry to learn of the difficulties you experienced with the delivery service and that your parcel was delivered incorrectly. We are looking into this matter.
Just what my husband wanted
Just what my husband wanted trousers fitted well l just needed to shorten them. He loves the navy striped ones, he now has 3 pairs
1 augusti 2026
Svar från Cotton Traders
We appreciate you taking the time to leave a review. It's wonderful to hear that the trousers fit well and that your husband loves the navy striped ones! We're so pleased he now has three pairs.
Good service
Good service, nice products as always. Sadly did not fir and had to be returned.
1 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We're happy to hear you appreciate our service and products. We understand it can be disappointing when an item doesn't fit, and we hope the return process was smooth for you.
Excellent linen shorts
These are the fourth pair of Linen Blend Relaxed Fit shorts in Navy I have purchased and I just love them. They are perfect in length for my legs and age and so comfortable. They wash well and just keep going despite me wearing them every day during this hot weather. Highly recommend them.
4 augusti 2026
Omdöme utan inbjudan
Svar från Cotton Traders
We are so pleased to hear how much you love your Linen Blend Relaxed Fit shorts! It's wonderful to know they are the perfect length and so comfortable, especially with how well they wash and endure daily wear in the hot weather. We really appreciate you taking the time to leave a lovely review. Thank you!
I like everything
I like everything: the product quality, delivery speed, current discounts, and the transparency of tracking and return.
1 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that you are happy with the product quality, delivery speed, current discounts, and the transparency of tracking and returns. Thank you for your wonderful feedback!
I found the online ordering process…
I found the online ordering process good and the product of decent quality. I hate the delivery using EVRI who do not seem able to delivery timely. They kept giving me updates but then changed things and did not tell me the date the item would be delivered. Because Cotton Traders use EVRI I dropped two stars.
1 augusti 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear that your order arrived later than expected. I have passed your valuable feedback to our courier service to help them improve their service in the future. In the meantime, I have issued you with a refund to cover the delivery charge and this will show back in your original payment method within the next 3-5 working days.
We sincerely apologise for any inconvenience caused by this and thank you for bringing this to our attention.
Kind regards,
Jennifer.
Always love Cotton Traders
Always love Cotton Traders. Lovely items at a reasonable price.
27 juli 2026
Svar från Cotton Traders
We are so pleased to hear that you consistently enjoy our items and find them to be of good value. Thank you for your wonderful feedback!
Very easy to order online
Very easy to order online. Goods always high quality & good value for money
1 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that you found our online ordering process easy and that you consistently receive high-quality goods that offer good value for money. Thank you for your wonderful feedback!
Svar från Cotton Traders
We are so pleased to hear that you consistently receive speedy and efficient service from us. Thank you for your wonderful feedback!
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.