Sometimes there are quite big differences in sizes. I recently purchased 2 pairs of trousers and the leg lengths between each pair varied by 2 cm! Also, I purchased 2 similar skirts size 20 for my wif... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice dressing gown comes up on the larger side but not a criticism as this gives you a bit more room. Did return two to local shop refunded very promptly ordered more than one to get size right differ... Se mer
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My latest purchase from Cotton Traders was, as always, easy to order from a huge selection. I received it quickly and was kept informed of its progress until it reached me. I trust Cotton Trade... Se mer
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Easy to use website from just browsing or looking for something specific. Good quality goods especially when you get them in the sale. There are several delivery options. I chose to pick mine up at a... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
212 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful delivery evidently order was lost…
Awful delivery evidently order was lost no one told me cotton traders stated they’d send a replacement buy was so long first one turned up I was told replacement would be next day but no I phoned was told hadn’t left warehouse Definitely think before ordering from you again
22 juli 2026
Fantastic choice of what I wanted…
Fantastic choice of what I wanted excellent quality and price and delivered quickly
23 juli 2026
Happy Customer
I have used Cotton Traders previously and always found their clothing to be of good quality and fits well. Delivery is within the time limits you agree to and I would use CT again
23 juli 2026
We have shopped at Cotton Traders for a…
We have shopped at Cotton Traders for a long time now. We are always happy with the quality and price.
23 juli 2026
Always great quality products at very…
Always great quality products at very competitive prices. Easy to navigate website also.
2 augusti 2026
Omdöme utan inbjudan
Really lovely and just as described…
Really lovely and just as described online. Arrived quickly and well packaged. Very pleased.
23 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I haven’t received my order yet
I haven’t received my order yet, 1st August. I’d forgotten Cotton Traders use Evri for delivery and I have never had a good result from them. They say they’ve got my package but it’s been delayed. I won’t be ordering again
23 juli 2026
Svar från Cotton Traders
Hi Patricia
We are so very sorry to hear that your order has not yet arrived and for the issues you've experienced with the delivery service. We understand your frustration , I have re-sent your order via express delivery . We apologise for any inconvenience caused, thank you for your order, feedback and patience ,its much appreciated.
Reliable delivery, good quality
Reliable delivery of a good quality garment at a reduced price.
23 juli 2026
Excellent quality
Well made item , excellent quality.
Delivery service a bit too slow for me
23 juli 2026
quick delivery time
quick delivery time, but would have appreciated a time scale for delivery - luckily i was at home when parcel arrived but had no idea it was being delivered.
23 juli 2026
Still waiting for my last order to be…
Still waiting for my last order to be delivered. Hopefully can increase stars if this arrives. Currently sat at courier since 25th July. It’s now 2nd Aug
23 juli 2026
Svar från Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear that your parcel has not yet arrived. I have contacted our couriers today and your parcel should arrive within the next 3 days. In the meantime, I have issued you a refund to cover the delivery charge.
If your parcel has still not arrived within this timeframe, please do not hesitate to either call our friendly Customer Care Team on 0161 286 4321 or email us at customerservice@cottontraders.com.
We sincerely apologise for any inconvenience caused by this and thank you for bringing this to our attention.
Kind regards,
Jennifer.
I like the option of collecting.
I chose to collect my item from the shop, it gave me the option to try my item on before to see if it fitted. I think that is a great option, not every outlet does the same.
22 juli 2026
Svar från Cotton Traders
Thank you for taking the time to leave a review. We're so glad you found our in-store collection option convenient and appreciated the opportunity to try on your item. We believe it's a valuable service for our customers!
Svar från Cotton Traders
We are so glad to hear that you are happy with the quality and fit of our product. We appreciate your positive feedback!
Wonderful products
Wonderful products, easy to use website and quick delivery. What more could I ask if a company
23 juli 2026
Svar från Cotton Traders
We are so pleased to hear that you love our products, found our website easy to use, and appreciate our quick delivery! Thank you for your wonderful feedback.
Pleased with skirt BUT
Pleased with skirt and delivered promptly.
BUT my husbands order which was meant to be 24 hour delivery is still awaited 3 days later. For this reason neither of us will buy from you online while you use EVRI as your delivery method.
22 juli 2026
Svar från Cotton Traders
We're glad to hear you're pleased with your skirt and its prompt delivery. We sincerely regret the significant delay with your husband's order and understand your frustration with the delivery service. If your husband would like to email us regarding his delivery at customerservice@cottontraders.com we will happily investigate this further.
Svar från Cotton Traders
Thank you for your positive feedback! We are so pleased to hear that you are happy with both the quality and the price of your purchase.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.