Unless next day delivery is selected in the options. It can take Evri well over a week to deliver, even though they say they have the parcel in their hub. And often often Everi sends confusing message... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered new pair of corduroy jeans and they fit just as well as on previous orders for these,polo shirts also are fine ,colours sometimes a bit on the dull side at certain times of the year. Returns... Se mer
Företaget har svarat
Service, as always, excellent. BUT I have requested previously could you please give me access to you telephone booking No. 0844 844 1111 from my telephone 07832 625 192. At the moment all I get is... Se mer
To be honest I used to buy cotton traders tee shirts but have bought tee shirts from other places a bit cheaper, however they have never been as good quality or lasted as long. So I’m back to what is... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
214 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Haven't recieved order
Haven't recieved order. Apparently it was delivered, more like dumped somewhere by Evri. Cotton Traders aren't replying, I want a refund. Avoid any company that uses Evri, they will not engage
4 augusti 2026
Omdöme utan inbjudan
Your staff in the Trentham store are so…
Your staff in the Trentham store are so friendly, helpful and efficient it is always a pleasure to call in, even when I don’t actually but something. I have so many articles of Cotton Traders clothing we joke that I am modelling for them!
1 september 2026
Omdöme utan inbjudan
Items ordered good quality and…
Items ordered good quality and delivered quickly. However did not receive backpack offer.
21 augusti 2026
Praise but with a request !!!!
Service, as always, excellent. BUT I have requested previously could you please give me access to you telephone booking No. 0844 844 1111 from my telephone 07832 625 192. At the moment all I get is the message "You have not been given access to this number".
I trust you will resolve this issue.
Yours, Mr.M.W.Garforth
22 augusti 2026
Two pillows
Ordered two pillows, delivery was very fast and efficient. The pillows are great quality and very comfortable.
22 augusti 2026
Good quality Good fit Quick service
22 augusti 2026
Staff were friendly & explained what…
Staff were friendly & explained what was required to collect my item. They offered to hold my parcel while looking around the store.
18 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
vest top
The vest top I bought for my husband was excellent value for money and the quality was very good. The order was delivered when promised
21 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that the vest top you bought for your husband was excellent value for money and that the quality was very good. Thank you for your positive review.
All good thank you
22 augusti 2026
Svar från Cotton Traders
We're so happy to hear that everything was good for you. We truly appreciate your positive feedback.
Svar från Cotton Traders
We are so pleased to hear that you are delighted with your purchase and that it was exactly what your husband wanted. Thank you for your wonderful feedback on the lovely colour and texture.
Good delivery and communications
Good delivery and communications. Products are of excellent quality.
21 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that you're happy with both our delivery and communications, and that you found our products to be of excellent quality. Thank you for your wonderful feedback.
Great value …
Cotton Trsders is a great company plenty of choice. No problem with returns .
22 augusti 2026
Svar från Cotton Traders
We’re so pleased to hear you appreciate the wide choice we offer and that you’ve had no problems with the returns. Thank you for your positive feedback.
Quality and choice
Cotton Traders have an easy to use Web Site. Ordering is easy and delivery is quick. The quality of products is second to none. The range of sizes and colours give a great choice to suit most tastes. You will need to go a long way to find a better company to deal with.
22 augusti 2026
Svar från Cotton Traders
Thank you for your positive review. We’re so pleased to hear that you find our website easy to use and that ordering is simple with quick delivery. It’s wonderful that you appreciate the quality of our products and the great choice of sizes and colours.
I usually wait till items are on sale…
I usually wait till items are on sale or at least reduced in price. The most recent items were out of stock when they were advertised and I waited 4 months for them to be delivered, apart from that I enjoy shopping for Cotton Traders good quality items.
22 augusti 2026
Svar från Cotton Traders
Thank you for taking the time to share your feedback. We do apologise for the inconvenience caused by the items being out of stock and the extended delivery time. We understand your frustration when advertised items are unavailable and delivery is delayed. We appreciate your continued loyalty and are glad to hear you generally enjoy the quality of our products.
Svar från Cotton Traders
We’re happy to hear that you’re pleased with the quality of our jumpers and the fair price, and that they arrived quickly. Thank you for your positive feedback 😊.
Svar från Cotton Traders
Thank you for your positive review. We’re so pleased to hear that you’re happy with the usual good quality of our items, as expected.
Good speedy delivery
Good speedy delivery. Item good quality but thought it might be thicker material.
22 augusti 2026
Svar från Cotton Traders
We’re happy to hear about the speedy delivery and that you’re pleased with the quality of the item. Thank you for your feedback and we appreciate you sharing your thoughts on the material’s thickness.
Good delivery
22 augusti 2026
Svar från Cotton Traders
Thank you for your positive review. We’re glad to hear you received good delivery.
I find the sizes don't vary at all and…
I find the sizes don't vary at all and very trustworthy. Know I can order my size and they will fit. Good service
22 augusti 2026
Svar från Cotton Traders
We’re so pleased to hear that you find our sizing consistent and trustworthy, making it easy for you to order with confidence. Thank you for your positive review.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.