Ordering was confusing and needs HR INPUT. Order delivery was forecast in 3 days via EASY. They forecast delivery Sat 14th August 1800 to 2100. No show. Mon 16th easy said delayed and new forecast s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a pair of bonded fleece jackets in the sale a few months ago, and whilst the was a considerable delay on delivery, the arrived just in time in August for the hottest day of the year. WHAT TI... Se mer
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The clothing came really quickly to my nearest garden centre. I ordered some clothing to get the William Morris umbrella and canvas tote bag for my daughter who loves William Morris’s designs. Fort... Se mer
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Quick dry shorts in 34 were perfect for fit. Same size in trousers far too tight - measured only about 31/32. Easily exchanged, but second blue pair came with colour flaws in material and had to be r... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
213 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered quickly.Bought coloured…
Delivered quickly.Bought coloured jeans.I want more coloured jeans.Appear popular as my size sells quickly.
13 augusti 2026
I ordered a pair of ladies leather…
I ordered a pair of ladies leather trainers
They are just what I wanted and great quality. I ordered a wide fit as I have problem with swelling foot , I ordered my normal size shoe and they fit perfectly and are very comfortable , they have an insert I can remove for when I need really thick socks. Love them . The delivery was prompt . I would recommend.
12 augusti 2026
The fleece jacket
The fleece jacket I ordered fits so well. I am a tall woman at 5ft 10in. I have long arms and a long body and was so happy the jacket fitted in the arms and body.
The quality of the jacket is lovely and it looks smart. Thank you.
13 augusti 2026
Efficient service
Efficient service. The order arrived very quickly and all items were of great quality.
22 juli 2026
Good quality well made clothes
Good quality well made clothes. Full prices items can be quite expensive.
13 augusti 2026
Great company
Great company, I buy lots from here. Very convenient to order and pick up quite close to where I live. If the item is not suitable I can also return it to the store.
12 augusti 2026
My mum found a double duvet set she…
My mum found a double duvet set she liked with a discount code in a magazine.
I said don't worry about a stamp I'll get the app and order.
Order arrived promptly and she is very happy.
13 augusti 2026
Good quality material
Good quality material. True to the size . Prompt response on orders and return.
12 augusti 2026
I'm happy with my purchases and how my…
I'm happy with my purchases and how my order was dealt with. I had no problems from start to finish and would happily recommend. The only thing is the catalogue, I don't really want it and not sure how to stop it.
12 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Cotton Traders
We're so pleased to hear that you're happy with the quality of our clothing and our reasonable prices. Thank you for your wonderful feedback!🌟💖🌟
I bought short sleeve cropped leg…
I bought short sleeve cropped leg pyjamas. I love them! The quality of the cotton is superb, but they aren't cheap. Click snd collect orders to store seem to take quite a while to arrive
13 augusti 2026
Svar från Cotton Traders
We're so pleased to hear you love your pyjamas and appreciate the superb quality of the cotton. We understand your concern regarding the delivery time for click and collect orders and appreciate you bringing this to our attention.👍
The bras are very comfortable and good…
The bras are very comfortable and good quality.I’m going to order some more.
Problem free delivery
Thanks very much
11 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that you find our bras comfortable and of good quality! It's wonderful to know that your delivery was problem-free. We appreciate your positive feedback and look forward to your next order.🌟🚚💖
Lovely dress
Lovely dress, my second this summer from this company - because I loved the first one too.
18 juli 2026
Svar från Cotton Traders
We're so delighted to hear you love your dress so much that you've purchased a second one this summer! It's wonderful to know you're enjoying our designs.👗💖
Svar från Cotton Traders
We're delighted to hear that you found the ordering process easy, the delivery fast, and that the sizing was good. Thank you for your wonderful feedback!🚚🌟🌟
Svar från Cotton Traders
We're so pleased to hear that you found our site easy to navigate and that your delivery was fast. Thank you for your wonderful feedback!
Svar från Cotton Traders
We're so pleased to hear that you're happy with both the efficient service you received and the good quality of our items. Thank you for your wonderful feedback!👍👍
Paid 6.99 for next day delivery
Paid 6.99 for next day delivery. Evri delivered it 3 days late. Refund for 2 items which arrived too late to be used has been processed but no mention of refund for late delivery. Will not be using Cotton Traders again as long as Evri are involved.
12 augusti 2026
Svar från Cotton Traders
Hi Jennifer,
Thanks so much for taking the time to chat with me today. I'm happy to confirm an additional refund has now been processed for the delivery charges associated with this order and will show on your statement within 5 working days.
Thank you once again for your time, and if we can be of any further assistance please do not hesitate to get back in touch with our Customer Care team on 0161 286 4321.
Kind regards,
Andrew
Cotton Traders Customer Support
Richard
Quick delivery resinable price,great size choice good quality jeans feel comfortable.
13 augusti 2026
Svar från Cotton Traders
We're so pleased to hear you're happy with the prompt delivery, value, and comfortable fit of our jeans. Your feedback is truly appreciated!💕
Just great service!
As always (I have shopped with cotton traders since forever!) ordering was a breeze, delivery was prompt, and the items I purchased were just as expected. What more could I want?
12 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that ordering was a breeze, delivery was prompt, and that the items you purchased were just as expected! It's wonderful to know you've been a loyal customer for so long. Thank you for your kind feedback.🌟🚚🌟
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.