Unless next day delivery is selected in the options. It can take Evri well over a week to deliver, even though they say they have the parcel in their hub. And often often Everi sends confusing message... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered new pair of corduroy jeans and they fit just as well as on previous orders for these,polo shirts also are fine ,colours sometimes a bit on the dull side at certain times of the year. Returns... Se mer
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The women’s jacket was brand new and of very good quality fabric. Unfortunately I have to return it because it was not quite the right size for me. However, they did me wrong by deducting postage from... Se mer
To be honest I used to buy cotton traders tee shirts but have bought tee shirts from other places a bit cheaper, however they have never been as good quality or lasted as long. So I’m back to what is... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
214 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Th item was good quality and a…
Th item was good quality and a beautiful colour - just what was wanted- and
Delivery was prompt
What more could you want!
20 augusti 2026
Quality Products Always
The women’s jacket was brand new and of very good quality fabric. Unfortunately I have to return it because it was not quite the right size for me. However, they did me wrong by deducting postage from my refund but they subsequently refunded the money when I complained to a very nice gentleman who answered my telephone call. I will recommend Cotton Traders for the market quality products. Thanks for that kind gesture.
8 juli 2026
Sizing seems to have been increased in…
Sizing seems to have been increased in women’s clothes, my usual size for years now is too big.
PJ set not all cotton so disappointing.
Although I kept the underwear I’m disappointed that it’s made in China, can’t we have it made in the UK?
22 augusti 2026
The goods are excellent value and as…
The goods are excellent value and as requested.
All very good, thank you
20 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great quality and a reasonable price
Great quality and a reasonable price. easy to use website
18 juli 2026
Svar från Cotton Traders
We're so pleased to hear that you're happy with the excellent quality and reasonable price of our products. It's also wonderful to know you found our website easy to use. Thank you for your wonderful feedback!
Everything worked like clockwork
Everything worked like clockwork. What was ordered was delivered earlier than the initial time estimate given.
1 september 2026
Omdöme utan inbjudan
Svar från Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that everything went smoothly with your order and that it arrived even sooner than expected.
Svar från Cotton Traders
Thank you for your positive review 😊
Haven't recieved order
Haven't recieved order. Apparently it was delivered, more like dumped somewhere by Evri. Cotton Traders aren't replying, I want a refund. Avoid any company that uses Evri, they will not engage
4 augusti 2026
Omdöme utan inbjudan
Your staff in the Trentham store are so…
Your staff in the Trentham store are so friendly, helpful and efficient it is always a pleasure to call in, even when I don’t actually but something. I have so many articles of Cotton Traders clothing we joke that I am modelling for them!
1 september 2026
Omdöme utan inbjudan
Svar från Cotton Traders
We are so pleased to hear such wonderful feedback about our staff in the Trentham store! It's fantastic to know that their friendliness, helpfulness, and efficiency make every visit a pleasure. We love hearing that you have so many of our articles of clothing!
Items ordered good quality and…
Items ordered good quality and delivered quickly. However did not receive backpack offer.
21 augusti 2026
Svar från Cotton Traders
Dear Maureen,
Thank you for your review. We're glad to hear that the items you ordered were of good quality and delivered quickly. We are sorry to learn that you did not receive the backpack offer. On checking your account there does not appear to be a promotion code entered on the order. Be assured I have arranged for the backpack to be sent under separate cover and should be with you within 3 working days.
Kind regards,
Andrea
Nothing but praise
Service, as always, excellent.
Prompt delivery and items as ordered were a good fit and of first class quality
Yours, Mike G.
22 augusti 2026
Svar från Cotton Traders
Dear Mike.W.G,
Thank you for your review. We're glad to hear you consistently receive excellent service. We understand your frustration regarding the telephone number, we would advise you to contact your telephone service provider regarding this as they will have a restriction applied on premium rate numbers.
I can see you have published your telephone number, as this is sensitive information may I ask you to edit your review and remove this.
Kind regards,
Andrea
Two pillows
Ordered two pillows, delivery was very fast and efficient. The pillows are great quality and very comfortable.
22 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that your pillow order arrived quickly and efficiently! It's wonderful to know that you find the pillows to be of great quality and very comfortable. Thank you for your positive feedback!
Good quality Good fit Quick service
22 augusti 2026
Svar från Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with the quality and fit of your order, and the speed of our service.
Staff were friendly & explained what…
Staff were friendly & explained what was required to collect my item. They offered to hold my parcel while looking around the store.
18 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that our staff were friendly and clearly explained the collection process for your item. It's wonderful to know they offered to hold your parcel while you browsed the store!
vest top
The vest top I bought for my husband was excellent value for money and the quality was very good. The order was delivered when promised
21 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that the vest top you bought for your husband was excellent value for money and that the quality was very good. Thank you for your positive review.
All good thank you
22 augusti 2026
Svar från Cotton Traders
We're so happy to hear that everything was good for you. We truly appreciate your positive feedback.
Svar från Cotton Traders
We are so pleased to hear that you are delighted with your purchase and that it was exactly what your husband wanted. Thank you for your wonderful feedback on the lovely colour and texture.
Good delivery and communications
Good delivery and communications. Products are of excellent quality.
21 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that you're happy with both our delivery and communications, and that you found our products to be of excellent quality. Thank you for your wonderful feedback.
Great value …
Cotton Trsders is a great company plenty of choice. No problem with returns .
22 augusti 2026
Svar från Cotton Traders
We’re so pleased to hear you appreciate the wide choice we offer and that you’ve had no problems with the returns. Thank you for your positive feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.