Cottagecorethings Omdömen 

148
•
TrustScore 1.5 av 5

1,6

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Byed jewleries from their store, NEVER recieved them. Its been 2 months, they took my money, and I didnt even get a tracker on where they are. I wanted a refund, and my money back so I sent an email t... Se mer

Betygsatt 1 av 5 stjärnor

J'ai fais une commande en juin, lorsque je l'ai reçu il manquait un article. J'ai alors envoyé plusieurs mails ainsi que plusieurs messages insta mais je n'ai eu aucune réponse en retour ( alors que... Se mer

Betygsatt 3 av 5 stjärnor

I ordered Amelia blouse & pinafore set, the dress is very beautiful and really good quality, but it's unfortunately a little too small even though I measured myself before buying. It is still usable b... Se mer

Betygsatt 1 av 5 stjärnor

Bought shoes that started to fall apart after minimal wear over 1 month. Poor sizing description also. Company said could return shoes but this costs nearly as much as the shoes. They refused to refun... Se mer

Företagsinformation

  1. Butik med vintagekläder

Skrivet av företaget

Boutique selling vintage reproduction clothing, homewares, and accessories


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

148 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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1,6

Alla omdömen

(148)

1 omdöme under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Warning: you will not be able to return your item!

I’m sad to say the item I ordered was a real disappointment. Not as shown on the website. Looked cheap (it was not) and didn’t fit. It is impossible to return items to this company. There is no return address or label. You are asked to contact via Instagram which is ignored. I also emailed. Ignored! I would avoid them. I can’t think of a company where I’ve experienced worse customer service.

3 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dishonest!

Items arrived and did not fit. Attempted to return and was told to mark as £0 valilue which is not what I was going to do obviously. Marked the items with the correct value and they would not pay the fees associated and I had to log a claim with Royal Mail and the items were returned after 4 months!! Now I’ve spent a fortune insuring the items and they’ve been returned.

2 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will definitely buy from again!

Came in the time they said it would and with the item in good condition and quality. Thanks to the sizing charts available on their website I was able to get my dress in the perfect size. Overall, pretty great and I'm in love with my new dress!

28 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ella Harris

I bought the Eloise dress and it was absolutely stunning. It fit me perfectly and made me feel like a princess. I also bought a vest which made me feel like a Pirate from Pirates of the Caribbean

28 oktober 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

It was a very stressful experience...but

It was a very stressful experience buying from here but in the end I did receive my dress and I do love it. The quality is fabulous. And it looks like what the picture shows. The company takes forever to respond though to questions which can be stressful when you spend so much money on their dresses. Also the dress looks like the picture but the color of the dress is called turquoise and it is very much not turquoise it is a light green which is what their picture shows. I feel that they should correct their color names to match what their picture is. I do want to buy from here again but I get nervous because of all the reviews about not being able to return and some people not receiving their package.

20 oktober 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Dress

I never got any updates on the status of my order, whether it was shipped or not. But luckily I received it and love it. The dress fits me well and will be used for a cosplay event. The apron will be very useful for housework. Overall I love the items they sell, but next time I would like to get an update when items are shipped.

17 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Outrages

Outrages! I ordered a dress that never came, i contacted them so many times via email and instagram but i am being ignored. I have been waiting 2 months for a refund which is absolutely ridiculous am extremely disappointed about it. Would never order again is an absolute scam.

14 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of money

I ordered some clothes from this website, waited about 3 weeks to a month and they just came. Looks nothing like the pictures and even though I sized up, one of the tops still feels small. I do not recommend this website at all. What's even worse is that I probably won't be able to get my money back because all they seemed to offer all the other customers is an opportunity to send the items back which costs more than the clothes themselves. Again, I am very disappointed.

5 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Absolutely awful. Scammed me out of my money. Took the return and refuse to refund me. The shipping processing fee is actually illegal to charge customers so they’re basically criminals. Awful service don’t buy.

26 september 2021
Betygsatt 5 av 5 stjärnor

My Fairy Godparents!

The Paris dress I ordered is exquisite.
It arrived quickly & the packaging was beautiful, I've already ordered another new dress!
Thank you so much for helping me create my delicate ethereal fantasy! 🧚‍♀️💗🌹

23 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still waiting for my refund…

I have been waiting for a refund for over 3 months. After asking me to use tracked international delivery to China at my own cost, I’m still waiting for my £80 refund. I’ve emailed, used their contact form on the website, DMed them on insta and even commented on pictures to try and get a response. I WOULD NEVER BUY AGAIN.

21 september 2021
Omdöme utan inbjudan
Logotyp för Cottagecorethings

Svar från Cottagecorethings

Hi Charlotte, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just contact us via our contact form on our website

Betygsatt 4 av 5 stjärnor

Amazing!

Shipped pretty quickly, and the dress is beautiful!! The only thing that would've made it easier is if they offered paypal. The packaging was also really cute! Also pretty great quality.

9 september 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I received the daphne edwardian skirt…

I received the daphne edwardian skirt and blouse set, and when it came today I was very disappointed by the product. The skirt looks really tacky, its a cheap tulle fabric and since its see through the seams are all visible, it feels very bad, it looks like a children's princess halloween costume, the waist is gathered in a very cheap looking way and overall its disappointing. I like the blouse but it came extremely wrinkled and its difficult to put on alone because of all the buttons, I'd be happy if I bought just the blouse and in total didn't pay over 100$ for this one set. Nervous to return the product because of all the negative reviews about returning. I hope this was just a fluke because other reviews about products about cottagecorethings.com products are positive but do not buy daphne edwardian blouse and skirt set, it looks very tacky and I am disappointed with the quality.

Update: I tried returning the item and there was a 15£ charge for returns/exchanges AND it requires a tracking number to be refunded, it would cost the amount of the actual product to return it, don’t buy from cottagecore things and try to stick to in person shopping so you can see what you’re purchasing, ESPECIALLY since this sites clothing is VERY expensive for what it is. Very disappointing don’t waste your money.

7 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

terrible customer service

i asked for a refund 4 months ago after not liking the dress fabric, had to pay for my own tracked shipping back to them, and they ended up completely ignoring my emails and instagram messages. i text and email them every single week and still no refund Or response. it was only one dress but it cost close to $70 and it's been so many months now and i just want a response from them...

3 september 2021
Omdöme utan inbjudan
Logotyp för Cottagecorethings

Svar från Cottagecorethings

Hi Ellie T, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just contact us via our contact form on our website or on Instagram

Betygsatt 5 av 5 stjärnor

Beautiful items

I ordered twice already and I love all my items! 2 dresses and a corset. They're all so pretty and good quality.

15 augusti 2021
Omdöme utan inbjudan

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