Nous avons commandé deux chaises ergonomiques rose de bureau pour nos jeunes filles. Elles sont arrivées très rapidement, le carton était en parfait état. Les chaises étaient relativement faciles à... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These chairs are beautiful and very sturdy. I would like them even more if the swivel chair returned to its original position once I get up. Not a deal breaker for me. Very easy to put together.
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We love having this wagon for our children, it fits them perfectly and my one year old can fall asleep while in it. However, I am still finding it difficult to fold, even when folded, it is still very... Se mer
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Disappointed in how long it has taken to receive my order. I ordered 2 complete mini splits and after 3 weeks of waiting, only the inside wall units arrived. The outside units were shipped from a diff... Se mer
Företagsinformation
Om Costway Canada
Skrivet av företaget
About Costway.ca
Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Our Promise to You
Skrivet av företaget
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Kontaktuppgifter
75 Quarterman Road, N1C 0A8, Guelph, Kanada
- 7783001840
- cs.ca@costway.com
- costway.ca
Get C$250 Coupons for Your Orders!
4,2
Bra
1 tn omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy, repeat customer
The products are great, with free shipping, and a good rewards structure.
25 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Ride on Toy
Great little ride-on toy for my granddaughters. It arrived very quickly and as described.
26 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Fast response
26 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Delivery was good
Delivery was good, product arrives in good condition. However thr instructions regarding furniture were reeally lacking few steps. On top of that some fragile screw provided just broke while assembling.
19 mars 2026
Svar från Costway Canada
Dear customer,
We have sent email for you to assist you to solve the problem, please note to check.
Warm regards
Costway inc.
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Fiable en tout point
Nous avons commandé deux chaises ergonomiques rose de bureau pour nos jeunes filles. Elles sont arrivées très rapidement, le carton était en parfait état. Les chaises étaient relativement faciles à monter , bien que la notice manquait de clarté (dessins peu détaillés et peu de texte d’explications).
Nous recommandons costway pour leur sérieux, la qualité de leur matériel et la rapidité et la qualité de leur expédition.
18 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your great feedback!
We're so glad to hear that you're happy with the product quality, assembly experience, price, and packaging. It's wonderful that it works well as a front house decoration for you. Enjoy!
Warm regards
Costway inc.
The Portable Air Conditioner that I bought is a trusted brand…
The Portable Air Conditioner that I purchased (3rd purchase) was delivered earlier than I expected. The price point was what attracted me to purchase it again. It works well, and I can move it around in any part of the living room to get cool air. Let the summer heat bring it on; I am ready for it.
4 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your loyalty and for sharing your experience with us.
We're pleased to hear that your third portable air conditioner arrived ahead of schedule, that the pricing continues to meet your expectations, and that the unit performs well across different areas of your living room.
We appreciate your readiness for summer – and we're glad to be part of your cooling solution. Please don't hesitate to reach out if you ever need support.
Warm regards
Costway inc.
Good product
Good product, good quality easy ta assemble good price. Great for front house decoration. Well pack no damage pieces.
23 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your great feedback!
We're so glad to hear that you're happy with the product quality, assembly experience, price, and packaging. It's wonderful that it works well as a front house decoration for you. Enjoy!
Warm regards
Costway inc.
Points
Update: Response from company explained that points can’t be used on sale items. I wasn’t aware of this. (my fault) My purchase today was on sale, so that explains it. I updated my review to 5. I can’t speak for my current order as it’s just been ordered, but I’ve been very happy with my previous purchases.
Was trying to figure out how to use my points- no easy way - the way it showed wasn’t an available option at checkout - they don’t make it easy to redeem your points - still have them 3 as I’ve been happy with all my past purchases - hoping it’s the same for this order
8 april 2026
Omdöme utan inbjudan
Svar från Costway Canada
Dear customer,
We are unable to find your order according to the information you provided. Please provide more detailed order
information and forward your concern as well as the order number to cs.ca@costway.com.
But please kindly note the point is only valid for regular-priced items and is not applicable to sale or promotional items, such as products tagged with clearance, flash sale, drop price, super early bird and limited.
Kind regards
Costway inc
Excellent.
18 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're delighted to hear that everything met your expectations. Please don't hesitate to reach out if you need any future assistance.
Warm regards
Costway inc.
Online ordering process was easy
Online ordering process was easy, order arrived on the date indicated, in excellent condition. Removed from packaging and it was ready to use in 48 hours. Smooth from start to finish.
16 mars 2026
Svar från Costway Canada
Dear customer,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had a smooth experience from start to finish – from the easy online ordering process to the on-time delivery and the product arriving in excellent condition.
It's also great to know that you were able to get it ready for use within 48 hours.
Enjoy your new unit, and thank you for choosing us!
Warm regards
Costway inc.
Everything went well as a whole but the…
Everything went well as a whole but the item was a little damaged from delevery. Where the box was damaged so was my item.
18 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for sharing your feedback. We sincerely apologize that the product is damaged.
Our customer service team has emailed you to address the issue, and we are awaiting your response with any photos or details that can help us better understand and resolve the situation.
Please feel free to reply to our email so we can assist you promptly. Your satisfaction is very important to us, and we hope to make things right.
Warm regards,
Costway Inc.
Exactly as pictured
Good customer service. Shipping was on time. Product is good quality and easy to assemble
16 mars 2026
Svar från Costway Canada
Dear customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with our customer service, on-time shipping, product quality, and ease of assembly. That's exactly what we strive for every day. Thanks for choosing us!
Warm regards
Costway inc.
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're so glad to hear that you found the quality good for the price and that you enjoyed the quick free shipping. Your satisfaction means a lot to us. Thanks for choosing us!
Warm regards
Costway inc.
I resent having to pay a $28 return fee…
I resent having to pay a $28 return fee for a product that did not work for me and wass returned exactly according to the instructions
Kathryn Durant
24 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for sharing your experience, and we’re sorry to hear that you were unhappy with the return fee.
However, we would like to kindly clarify:
The return was not due to any defect or quality issue with the product. The reason for return was that the size selected did not work for you.
As clearly stated in our return policy (and communicated to you before the return was processed), return shipping fees for non-quality-related issues are the responsibility of the buyer.
You were informed of this fee in advance and agreed to proceed with the return under these terms.
The $28 return fee was paid directly to the shipping carrier. We did not keep this money.
We always strive to be transparent about our policies, and we appreciate the customer’s understanding at the time of the return. If anyone has questions about our return policy before placing an order, we’re always happy to help clarify.
Thank you for your understanding.
Warm regards
Costway inc.
Delivery service was great and shipping…
Delivery service was great and shipping was fast
24 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're so glad to hear that you were happy with the delivery service and fast shipping. Your satisfaction means a lot to us. Thanks for choosing us!
Warm regards
Costway inc.
Svar från Costway Canada
Dear customer,
Thank you for your kind feedback! We're so glad to hear that you found the price very good and the purchase process simple and easy. That's exactly what we aim for. Thanks for choosing us!
Warm regards
Costway inc.
The updates of the package journey was…
The updates of the package journey was nice. The package was delivered fairly quickly.
17 mars 2026
Svar från Costway Canada
Dear customer,
Thank you for your feedback! We're glad to hear that you appreciated the package tracking updates and that your order arrived quickly. Your satisfaction means a lot to us. Thanks for choosing us!
Warm regards
Costway inc.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.