This is my second review of Cosmo; the first was in 2022. This time ordered completely online 20 JCC downlights late on a Sunday. Goods arrived around midday Tuesday. Can't get better than this... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service. I ordered the wrong colour sockets and they sorted it out before they were sent out and sent me other colours they did. Professional, honest and trustworthy. Thank you so muc... Se mer
Cosmos Electrical Services Ltd, Excellent from quote, customer contact, prompt arrival on date specified, extensive works carried, no mess, professional from start to finish. I had power supplied to m... Se mer
At Positive Contractors Ltd, we’ve been sourcing all of our lighting solutions from Cosmo for the past 7 years, and we couldn’t be more satisfied with the service. Peter’s expertise in the lightin... Se mer
Företagsinformation
Skrivet av företaget
CosmoElectrical is an online electrical wholesaler that specialises in premium LED lighting, accessories, smart products, building tools, electric vehicle chargers and more recently, diversified into Hallyu consumer goods such as skin care and K-Pop albums and merchandise from South Korea. We buy in bulk from high quality international manufacturers and pass on all these purchasing savings to you the customer! So whether you are a highly qualified electrician or an end-user, you'll be sure to find exactly what you need at our shop.
Kontaktuppgifter
London, Storbritannien
- customerservice@cosmoelectrical.com
- cosmoelectrical.com
4,8
Utmärkt
268 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No mention of items out of stock
No mention of items out of stock, no email about delivery going to be late.
27 augusti 2023
Great company, no hassles
I ordered, received a bathroom down lighter. This was done at the start of the bank holiday. Excellent service.
25 augusti 2023
Fast on time deliverg
Very simple ordering and paying system and delivery was exactly as promised. The temperature controlling device is easy to set up and works wekl
24 augusti 2023
Very prompt delivery to what prove an…
Very prompt delivery to what prove an excellent product.
2 augusti 2023
Very quick delivery
31 juli 2023
Amazing customer service
Parcelforce messed up the delivery of my order, but cosmo electrical was super speedy and responsive and gave refund straight away. Understanding and trustworthy sellers!
24 juli 2023
Omdöme utan inbjudan
Won't let me return an item
Won't let me return an item. Just wanted credit to get something else from them.
31 maj 2023
The order was quickly processed and…
The order was quickly processed and delivery was swift. Well done
29 juni 2023
Happy with price n services
I bought what I’m looking for and happy with services and price. Buy again in future 👍
23 juni 2023
thank you so much
visiting your shop in Camden market London for more stray kids albums soon. thank you for the freebie
29 maj 2023
Svar från Cosmoelectrical
Hi Izzy, thank you so much for your review and we are thrilled you liked the freebie that came with your Stray Kids album! Please note however we do not have a shop in Camden, we are an online only shop! You can visit our shop again at www.cosmohallyu.com for your next purchase :)
Very efficient and honest shopping
Very efficient and honest shopping. Although there was a little delay due to the fact the product was arriving from abroad all the information Cosmoelectrical gave me when I phoned them it was 100% right and correct.
The product has arrived with no problem.
1 juni 2023
Svar från Cosmoelectrical
Hi Kayo, thank you very much for your review and we are so happy to hear you received your product. As you mentioned, if you ever need any support our Customer Service team is always happy to help. We are accessible via our chat service on our main website or you can once again call our team. Thank you for choosing Cosmo! :)
Delivery was not on time which then…
Delivery was not on time which then delayed the job I was doing.
28 maj 2023
Amazing.
Quick delivery and very efficient and kind customer service! The package was packed carefully and with freebies. 100% recommend you to shop here!
13 juni 2023
Omdöme utan inbjudan
Svar från Cosmoelectrical
Thank you so much Hanna for your kind review! :)
Easy to place order. Confused when package will be shipped?
It was really really easy to place an order and I love and appreciate how simple it was, I just am really confused on the shipping. It said 1-2 working days and I place my order on June 2nd and it is now June 10. I haven't heard anything else regarding shipping I'm not sure if that is just myself reading it wrong but even on the emails sent it says shipping 1-2 working days so I'm not really sure what's going on and I'm worried something is happened to my parcel 😅 24 pounds is quite alot of money for me at and I had to work hard to get it so I would really appreciate being kept in the loop a bit more such as an email when it is being dispatch or an expected arrival date etc. But other than that it was a really enjoyable experience when purchasing 😊
1 juni 2023
Svar från Cosmoelectrical
Good afternoon Clare,
Thank you very much for your review, and for your constructive feedback. I've passed this on to the relevant members of our team who always take on board any feedback and we are grateful for you sharing your experience.
Just so that you don't worry, when you buy a pre-order album, the 1-2 working day free delivery is when the albums arrive from South Korea into one of our UK warehouses. Every pre-order listing gives a guideline date as to when you can expect your album to reach you. Our team and our couriers will email you on the day your album is picked, packed and dispatch so you can track it.
However, please note that if at any point in time you would like an update you can either follow us on our socials (@Cosmo_Hallyu) or send us a chat message (via our messaging service on our main website cosmohallyu.com ) or drop us an email (hallyu@cosmoelectrical.com). We've got a really large and great customer service team who are happy to help, give you updates, or simply to have a good chat over the latest comeback! ^-^
Thank you! :)
Really quick delivery of the mcb first…
Really quick delivery of the mcb first class. Will definitely use again
25 maj 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.