Perfectly smooth buying experience. Items arrived well packaged and in perfect condition. Great range of tcg to choose from. Items arrived on time and Communications was great. Fantastic company to de... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
so i ordered a couple of magic cards but when the order arrived i was missing a card. after i contacted them about the missing card i received a reply stating that they would send out my missing card... Se mer
So impressed with this website! I’d been looking for the OG Pokemon stickers online, and was so happy to see them on the site, especially at such a good price! I purchased a few other goodies... Se mer
Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
Kontaktuppgifter
Storbritannien
- support@cosmiccollectables.co.uk
- cosmiccollectables.co.uk
4,7
Utmärkt
467 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic communication.
Perfect seller fast delivery well packaged highly recommend purchasing from. A+++++
29 april 2024
Great Experience
Top Class as always. You never have any worries when ordering from Cosmic Collectables.
28 mars 2024
Omdöme utan inbjudan
Excellent Customer Service
Left a review before a few years back, but from continued service I'd thought I'd leave another as they still maintain the highest standards and ensure fantastic customer service. Prices, post and communication remain the best out there, and will continue to shop here for the future.
23 februari 2024
Omdöme utan inbjudan
Fantastic customer service
Parcel went missing in the post - not the fault of Cosmic Collectables at all, but they went above and beyond to chase it up and send out a replacement. Have ordered from them before and shipping is fast, prices are good and the cards are great. Thank you so much!
13 februari 2024
Omdöme utan inbjudan
delivery was quick and cards were well…
delivery was quick and cards were well packaged and protected. Price of cards purchased was really competitive. Would recommend and buy from again
25 januari 2024
Customer service support was quick to…
Customer service support was quick to Reply with Order issue and polite. Good quality for the price and Fast delivery.
17 januari 2024
Omdöme utan inbjudan
Very responsible company
3 januari 2024
Really helpful and friendly coaching
Really helpful and friendly coaching, suitable for all ages, and very welcoming
27 november 2023
Great service
I have made many orders now. More recently I made a pre-order and received the items the morning of the release day.
1 december 2023
Omdöme utan inbjudan
Friday Night Magic Events
Love the Friday Night Magic events run in-store. A must for all local MTG players!
Amazing shop and people 😊
27 november 2023
Going on a Whim Paid Off!
Took a chance with a store I've never personally heard of and it paid off. Competitive prices is definitely the selling point and my products arrived with no issues. No complaints and will happily use this shop again!
22 november 2023
Omdöme utan inbjudan
Great
Great customer service. Friendly and welcoming atmosphere. 10/10 would shop there again.
2 november 2023
Great service
Item arrived in great condition, was well packaged, dispatched and delivered quickly. No problems whatsoever.
31 oktober 2023
Excellent Service
Made many purchases with Cosmic Collectables and have yet to be disappointed. Well packaged, great communication and cards come as described. Cheers!
16 oktober 2023
Omdöme utan inbjudan
Quick delivery and perfect cards
Both orders have been quick with deliveries and cards have been fairly priced too!
Will be a regular customer!
7 oktober 2023
Omdöme utan inbjudan
Still not received order
Still not received order after almost two weeks. No response from a chase up email. Had an email to say part of my ordered was being refunded with no explanation. Poor service.
29 september 2023
Svar från Cosmic Collectables
Hello Joanne,
Thank you for your review.
I do apologise, your email found its way into our junk mail, and I was unaware until this morning.
I checked the status of the order and it looks like the parcel might have been lost in transit, so I reshipped the cards we could straight away, and refunded you for the missing card that we no longer had in stock.
Please accept my apology, I should have contacted you sooner but it was a busy day in the store, If we receive another of the same card we will contact you to let you know that it is available again :).
Kind regards
Shai Edginton
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